So my WoW account got hacked... twice.

Last night I got an email from Blizzard saying my account had been terminated, and as I usually do with any email from "Blizzard" I assumed it was a phishing scam. But, it was marked with a trusted sender icon, so I was a little worried. Reading into it I had been banned for buying/selling gold (which I've never done in the 6+ years my account has been active). Apparently my account had been hacked and all my characters stripped, with many realm transfers and faction changes made to a credit card in my name (which doesn't exist).

Blizzard support was awesome and restored all my things within two hours (on a saturday night!)

Fast forward to a half hour ago when I decide to try logging in and checking my status on Battle.net. My password doesn't work. I reset it, and lo-and-behold there are many new charges from this morning on yet another fake credit card in my name. Logging in, my high level characters are deleted and the cheeky bastard who did it all created a character on my main server named "Thanx". Ugh.

It seems that when my information was stolen I was logging in at a friend's house, and because of Blizzard's new system that requires you to change your password whenever you log in at a new location (and enter the answer to your secret question) they seem to have gotten the answer to that almighty question (which I can't figure out how to change just yet).I've asked that my account be locked until I get the Blizzard Authenticator I ordered.

Anyone else got horror stories to share?

I've lost my whole Battle.net account and I've only recovered it recently ( about six months after it was disabled ).

Nope, no horror stories here, the most "bad luck" I had was with the hacking wave, nothing happened but I had to change my password for the Codemasters website, for EVE, HoN, etc.

All I have to say is get an authenticator.

All I have to say is get an authenticator.

middle-earth88

this

Ran a good AV and never clicked on a keylogger link or site, never been hacked in 5 years of WoW, be more careful what you go on and click on, especially E Mails.V4LENT1NE

I do run an excellent anti-virus (avast!) every time my computer is on, and am very careful with what I visit online. As I said, I hadn't been hacked in over 6 years of WoW.

All I have to say is get an authenticator.

middle-earth88

As I said, I asked for my account to be locked until the Authenticator I ordered arrives.

Well man. My friend had been having good fun with his girlfriend for over a year. Every day, btw. Now it finally happened.

TailBlood

lolwut?

I have never had an account of any sort hacked in all my 17 years of computing.

Never had my Battle.net account hacked, but my Steam account did get hacked once. Valve got it back to me in an hour. Gotta love awesome customer support.

I doubt you were actually 'hacked' - I mean, it's more likely that you entered your details into a dodgy site, or you've got a keylogger on your computer.

And what is this Blizzard Authenticator I keep hearing about? Are they actually selling you something that they really should be ensuring for free? Because that's...actually a pretty funny move on Blizzard-vision's part. :P

Planeforger

[QUOTE="Planeforger"]

I doubt you were actually 'hacked' - I mean, it's more likely that you entered your details into a dodgy site, or you've got a keylogger on your computer.

And what is this Blizzard Authenticator I keep hearing about? Are they actually selling you something that they really should be ensuring for free? Because that's...actually a pretty funny move on Blizzard-vision's part. :P

Inconsistancy

The apps are free but the key-chain authenticator costs $6.50. Kinda understandable, but also kinda terrible.

Never had my WoW or EVE accounts hacked. Mind you I don't play either of them anymore.

Anyone else with a horror story ?

Well some might say ever playing an mmorpg is a horror story. I wish I never would have bothered.

DeViLzzz

Last night I got an email from Blizzard saying my account had been terminated, and as I usually do with any email from "Blizzard" I assumed it was a phishing scam. But, it was marked with a trusted sender icon, so I was a little worried. Reading into it I had been banned for buying/selling gold (which I've never done in the 6+ years my account has been active). Apparently my account had been hacked and all my characters stripped, with many realm transfers and faction changes made to a credit card in my name (which doesn't exist).

Blizzard support was awesome and restored all my things within two hours (on a saturday night!)

Fast forward to a half hour ago when I decide to try logging in and checking my status on Battle.net. My password doesn't work. I reset it, and lo-and-behold there are many new charges from this morning on yet another fake credit card in my name. Logging in, my high level characters are deleted and the cheeky bastard who did it all created a character on my main server named "Thanx". Ugh.

It seems that when my information was stolen I was logging in at a friend's house, and because of Blizzard's new system that requires you to change your password whenever you log in at a new location (and enter the answer to your secret question) they seem to have gotten the answer to that almighty question (which I can't figure out how to change just yet).I've asked that my account be locked until I get the Blizzard Authenticator I ordered.

Anyone else got horror stories to share?

Emraldo

I don't know how people who have an anti-virus manage to get their account hacked. I've never once had it hijacked in my 6 years of playing and I refuse to buy an authenticator.

I got hacked when Blizzard told me to change my password because i logged onto another computer. I changed my password then i got hacked....