computer keeps shutting down

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karnis

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#1 karnis
Member since 2004 • 1825 Posts

i recently got a new video card & after that I started getting a warning 3.3v voltage 3.774. then it started shutting down, which seems weird to me. does anyone know whats going on with my pc ?

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SaintSatan

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#2 SaintSatan
Member since 2003 • 1986 Posts

@karnis said:

i recently got a new video card & after that I started getting a warning 3.3v voltage 3.774. then it started shutting down, which seems weird to me. does anyone know whats going on with my pc ?

Do you have a powerful enough power supply for your new video card?

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karnis

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#3  Edited By karnis
Member since 2004 • 1825 Posts

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karnis

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#4 karnis
Member since 2004 • 1825 Posts

@karnis: yes

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deactivated-579f651eab962

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#5 deactivated-579f651eab962
Member since 2003 • 5404 Posts

Where were you getting the warning? what gpu is it? what psu do you have and what is the amp value on the 12v rail?

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Truth_Hurts_U

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#6  Edited By Truth_Hurts_U
Member since 2006 • 9703 Posts

If your voltage is jumping around, your PSU maybe bad.

Try a PSU voltage tester.

http://www.amazon.com/Coolmax-Power-Supply-Tester-PS-228/dp/B002R06PGE/ref=sr_1_1?ie=UTF8&qid=1411328744&sr=8-1&keywords=coolmax+PSU+tester

It's cheap and handy. That way you can better troubleshoot it.

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#7 GeryGo  Moderator
Member since 2006 • 12803 Posts

@karnis said:

i recently got a new video card & after that I started getting a warning 3.3v voltage 3.774. then it started shutting down, which seems weird to me. does anyone know whats going on with my pc ?

Your PSU capacity must be low, it's time for a new PSU.

But what GPU did you get? what's your current PSU capacity? and if you could tell us CPU module that would help.

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karnis

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#8  Edited By karnis
Member since 2004 • 1825 Posts

I have a r9 280x & a 750 watt power supply. my cpu is a fx 8320

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Truth_Hurts_U

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#9  Edited By Truth_Hurts_U
Member since 2006 • 9703 Posts

@karnis: You can check your volts with software but it's not as accurate as hardware.

Here is a chart to guide you.

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GeryGo

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#10 GeryGo  Moderator
Member since 2006 • 12803 Posts

@karnis said:

I have a r9 280x & a 750 watt power supply. my cpu is a fx 8320

Try to reset CPU if it's OC just set it to default.

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karnis

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#11  Edited By karnis
Member since 2004 • 1825 Posts

did that 2 days ago. could my video card be plugged into the wrong spot on the psu

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GeryGo

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#12  Edited By GeryGo  Moderator
Member since 2006 • 12803 Posts

@karnis said:

did that 2 days ago. could my video card be plugged into the wrong spot on the psu

You need 1x 6pin and 1x 8pin connectors - that's it.

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deactivated-579f651eab962

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#13 deactivated-579f651eab962
Member since 2003 • 5404 Posts

@karnis said:

I have a r9 280x & a 750 watt power supply. my cpu is a fx 8320

Wattage isn't everything

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GTR12

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#14  Edited By GTR12
Member since 2006 • 13490 Posts

Make/model of the PSU?

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Realmjumper

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#15 Realmjumper
Member since 2007 • 840 Posts

You'll always need more power than what you think because when the pc is under load it sucks in more electricity. Switch to the other card, if your system stabilizes then you need to upgrade your PSU. Get a Zalmann or Therale take. Look for dual +12 v rails @ 20 amps or more. Or a single powerful amp. www.newegg.com is my prefer site of choice. (Read the reviews) Zalman, thermaletake, and cooler master are strong brands.

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karnis

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#16  Edited By karnis
Member since 2004 • 1825 Posts

turns out my psu is defective . my psu is from xfx, but i'm switching brands

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insane_metalist

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#17 insane_metalist
Member since 2006 • 7797 Posts

I figured it was a PSU. Go for Antec, EVGA, Corsair, Seasonic or Rosewill PSU.

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#18  Edited By GeryGo  Moderator
Member since 2006 • 12803 Posts

@karnis said:

turns out my psu is defective . my psu is from xfx, but i'm switching brands

Best bet with Antec, SeaSonic and Corsair, you might go with CoolerMaster and EVGA as well but the 1st three brands are the most popular.

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#19  Edited By Truth_Hurts_U
Member since 2006 • 9703 Posts

@karnis: I would recommend Seasonic. If you got the cash get a platinum PSU.

Used to build a lot of systems with Corsair PSU's because they were cheaper and Seasonic was said to have made them for Corsair.

But now the price gap has come down and Seasonic PSU's are much more affordable. So now all builds I do use them.