Aside from the bad attitude and services, not owing up to their pre-orders, under sell reserved copies of games, let me enlighten you with my own bad shopping experience with them...yet again!
Last night, I went out looking for a copy of Romance of the Three Kingdoms XI, I tried not to purchase the game from Game Stop because I was boycotting them, but no other store had it. The first Game Stop I went to said they were all sold out, upon my inquiry, they told me that they had only received two copies of the game (Two measly copies? Mind you, that Game Stop is the largest video game retail chain in North America and the game only came out on Wednesday). Then as usual, the salesman with a condescending tone said "You should have reserved it if you wanted one..." Enraged by his comment, I replied, "You know what? Maybe I'll start pre-ordering when you guys learn how to do reservations properly." As I got to the second Game Stop, I uncontrollably bought the game from them since they got the game in first than any other stores(Yes, I'm ashamed of myself).
And just my luck that the game happened to be a defect, on top of that the case is slightly cracked. I went to exchange the game this morning, they were out of stock, so they sent me to another near by Game Stop for the exchange.
When I got there, not only was the salesman rude, he tried to give me the copy they opened for display purpose. I was having none of that, so I told him to give me a new copy. Now, with increasing people wanting to try out new games, then sell them if they don't like it, I can understand that they need to tear open the shrink wrap before giving it to you. But guess what? The guy got me a new copy, opened it, and just swapped the games. Remember I said my original case was cracked? I told him I want everything exchanged, given my circumstances.
Determined not to let me get by easily, I received a look of discontent before the salesman swapped the games again. So now that the games are back to their respective cases, right? Defective copy to cracked case, new copy to new case. But when I wasn't paying attention, the guy did a switch-a-roo on me, and gave me back my original copy with cracked case, which I only realized this when I got home.
So there you go, yet another bad experience with Game Stop, just when I thought they could not possibly top themselves after the usual bad services and the despicable PS3 pre-orders, they managed to done that with flying colors. Game Stop, you have screwed me for the last time!
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