User Videos Player is down

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EarthThatWas

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#1 EarthThatWas
Member since 2007 • 219 Posts

Most of the vids I have uploaded are no longer working. Anyone else having this problem?

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natasha8384

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#2 natasha8384
Member since 2005 • 837 Posts

Yep, it seems there is a problem -- uploaded vids that worked before now are not working (you click on play and after a second it displays *replay*) .

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EarthThatWas

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#3 EarthThatWas
Member since 2007 • 219 Posts

Ah, ok. Thanks for the response.

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gmax

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#4 gmax  Moderator
Member since 2005 • 6865 Posts
I'm not 100% sure about this, but it seems that the videos that will not play are also not showing their thumbnails and preview frames. The videos that are showing their thumbnails and preview frames still work. Maybe a video database thing? Wild guess. Perhaps some kind of maintenance is in progress, but it doesn't 'feel' that way...
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EarthThatWas

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#5 EarthThatWas
Member since 2007 • 219 Posts

I think you're right. All of the vids that I've uploaded that no longer work have the dreaded red 'X' in the lower right hand corner. I'm hoping this gets resolved eventually. I'd hate to have to upload all of those again.

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cornholio157

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#6 cornholio157
Member since 2005 • 4603 Posts

I'm not 100% sure about this, but it seems that the videos that will not play are also not showing their thumbnails and preview frames. The videos that are showing their thumbnails and preview frames still work. Maybe a video database thing? Wild guess. Perhaps some kind of maintenance is in progress, but it doesn't 'feel' that way...g_max_

this is whats happeneing to me, videos without preview, instead have red x and no pic are not working. hit play and 2 seconds later it comes to replay.

im also haveing problems uploadingWMV videos. encoding failed...anybody else? i am not trying to hijack, im only mentioning this because my discovery of the encoding failedproblem coinsided with the first time i saw the red Xs on my videos preview. the 2 issues may not be un related... all my videos are WMV. maybe a WMV glitch or issue?

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Gen_Warbuff

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#7 Gen_Warbuff
Member since 2005 • 8976 Posts

I am having the same problem... even with videos that show that they are there, not red x.

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EarthThatWas

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#8 EarthThatWas
Member since 2007 • 219 Posts

I checked the user submitted vids page, and it looks like the majority of the vids are down. Guess I'll contact tech support.

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altenter

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#9 altenter
Member since 2003 • 409 Posts

i got same thing happening

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JodyR

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#10 JodyR
Member since 2005 • 16454 Posts

This problem was reported earlier today and is being investigated. Sorry for the inconvenience during this time.

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EarthThatWas

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#11 EarthThatWas
Member since 2007 • 219 Posts

@JodyR: Thanks for the update.

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msudude211

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#12 msudude211
Member since 2006 • 44517 Posts
Add me to the list of afflicted.
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JodyR

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#13 JodyR
Member since 2005 • 16454 Posts

I'm temporarily stickying this until it gets resolved. Once again, I apologize for the problem.

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1sweety17

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#14 1sweety17
Member since 2006 • 3884 Posts

I also have that problem and i have a problem with uploading new videos as well.

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dark_being

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#15 dark_being
Member since 2004 • 3804 Posts

I also have that problem and i have a problem with uploading new videos as well.

1sweety17
Yeah, I can't upload new videos either. is it because of the same problem? Can't encode them or something.
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1sweety17

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#16 1sweety17
Member since 2006 • 3884 Posts

yeah thats the some problem i keep getting

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k_smoove

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#17 k_smoove
Member since 2006 • 11954 Posts

[QUOTE="1sweety17"]

I also have that problem and i have a problem with uploading new videos as well.

dark_being

Yeah, I can't upload new videos either. is it because of the same problem? Can't encode them or something.

This is happening to me.

Will this thread be updated when the problem is fixed?

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JodyR

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#18 JodyR
Member since 2005 • 16454 Posts

I checked it just now and the player seems to be working on many of the latest uploaded videos.

Can you all post links to the broken user videos you come across?

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tequilero

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#19 tequilero
Member since 2005 • 9333 Posts

I had that problem too this whole week,but today some of the Castlevania videos that I watch often are working fine again.Thanks!

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altenter

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#20 altenter
Member since 2003 • 409 Posts

everything is working again thanks.

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k_smoove

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#21 k_smoove
Member since 2006 • 11954 Posts

My videos are uploading now! Thanks, Gamespot staff! :D