Xbox One availability "should feel a lot better than it did for 360," says Microsoft

Microsoft executive Phil Spencer says the company is looking to manage its hardware yield so that customers who don't preorder will still be able to buy a console.

Microsoft executive Phil Spencer has said the company is holding back stock of the Xbox One so that more consoles will be available in stores at launch.

Speaking to address rumours that Microsoft was having difficulty producing the machines, Spencer said to Game Informer that "you want people to be able to walk in the store and buy one on day one, so you're trying to manage the inventory that isn't pre-sold."

"It's not a yield problem; it's us trying to manage the hardware side," Spencer added. "I want parents who don't think about preordering electronics to be able to walk in and have a chance to find a box. There might be a line, but I don't want it to be that if you didn't preorder in September, you can't get one. That doesn't feel like a great consumer experience."

Spencer would not talk about specific numbers, but he did say the Xbox One stocks should be more available in stores than Xbox 360 units were when it launched in 2005. "Availability should feel a lot better than it did for 360," said Spencer. "If people want to pick up more controllers and games, they'll be there. We feel really good about our preorder number, and we're managing it through allocation rather than demand."

While Microsoft has made efforts to entice customers to preorder an Xbox One, with FIFA 14 and Forza 5 bundles in Europe and a commemorative Day One Edition, Spencer says the focus is on making sure the hardware will be available in stores this November. "[Preorder] isn't the business. It's way more important to me what happens when people walk in the store. The business is selling consoles."

The Xbox One will launch on November 22.

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martingaston

Martin Gaston

Hi! I'm Martin, for some reason or another I have managed to convince the people who run GameSpot that I am actually wor
1980 comments
Raji Mestiri
Raji Mestiri

No matter how much you bash it, it will always be the number 1 selling console in North america

edinko
edinko

MAybe he really thinks that forced subscription or motion controls are an example of "great customer experience"

meatz666
meatz666

Atari + Pacman + ET fiasco much?

sp00kym0053
sp00kym0053

lol. No, I don't think availability will be an issue, somehow.

themc_7
themc_7

@sp00kym0053 why do people think this? There are a tonne of pre orders and a lot of people interested in buying the system. There's a large percentage of people who will stick with the brand they know. I've you've got a 360, you are pretty likely to get an X1

Jdzspace
Jdzspace

@themc_7 @sp00kym0053 - that is provably false, if that was the case then PS4 wouldn't be out pre-ordering Microsoft by as much as a 3:1 margin. 

a lot of people don't like what microsoft has done with the new system, and it's been showing in forums like this and in their pre-order sales, and in people trading in their 360s and things of that nature. 


have you been living under a rock or something?

bigmikeOK
bigmikeOK

@Jdzspace @themc_7 @sp00kym0053 The first thing I'm going to say is that the PS4 has probably sold more preorders then the Xbox One. YET the Xbox One is still selling out with their preorders even if not in larger numbers then the PS4. Preorders I treat like preseason of a sport, it means little once the season actually kicks off. The MAINSTREAM gamers (the ones who don't look at sites like Gamespot everyday and are likely not that deeply interested in the inner goings of the business side of the industry) are likely not preordering this system. They'll buy them when they actually have money for them and getting extra hours at work for the holiday shopping season. I wouldn't bank everything on preorders because that simply doesn't tell the tale of how the next generation will pan out. I'm CERTAIN both systems will do very well as they are catering to their markets like they rightfully should.

themc_7
themc_7

@bigmikeOK @Jdzspace @themc_7 @sp00kym0053 I completely agree. Preorders don't make or break the sales market. Just wait and see, the numbers after the holiday season will come in. The hardcore people who preorder systems and games are all following this very closely, but someone looking to just pick up a console for christmas and have some fun doesn't care.

nickfitz_99
nickfitz_99

availability was not the issue with the 360 launch, reliability was.

renerak
renerak

Well, i thought they were going with cloud, the streaming of games directly from the internet, then hardware will never limit them. I used to play Darksiders 2 on my android phone using some app, it gives you direct control via a controller and all you need is a fast net to play, but it does have some latency issues but they can easily be fixed with several servers. But if they gone with cloud streaming, of-course the console will sell less currently but it will be a leap in console technology and wont be limited to hardware.

Jdzspace
Jdzspace

Microsoft will do fine out of the gate, the REAL question is how things will be this time next year. Because if Microsoft falls too far behind, they will start losing exclusives, and then it will slowly go the way of Nintendo. It will be there.....and have it's core group keeping it afloat, but nothing a serious gamer would give half a real thought too. 

mkeezay22
mkeezay22

@Jdzspace I don't think they'll even do fine out of the gate, with a higher price, debuting in less countries than PS4 and all the bad press is gonna equal one disappointing holiday season for MS.

Why do you think they'll have extra consoles and peripherals at a time they should be sold out or hard to find.

Jdzspace
Jdzspace

@mkeezay22 @Jdzspace - i think they will do fine for the same reason that iPhones sell even though they are outdated and overpriced technology (sound familiar?). 

they  have their core, and there will be a bunch of people too stupid to know better who will get one. 

steelmouth
steelmouth

@Jdzspace Yes MS may struggle but I don't see it losing an exclusives, Yes it may lose the Japanese one but that's it that's all the loss MS have to worry about

Jdzspace
Jdzspace

@steelmouth @Jdzspace - well of course it wont lose the exclusives that are literally made by Microsoft. but just like Sega lost it's exclusives when the Dreamcast started to fall away, and NIntendo did when the Gamecube did, it always happens. And Sega and Nintendo are the forefathers of modern gaming, if it could happen to them, yes, it could happen to the new guy. 


I can say with full confidence after firing up Sonic Generations on my PS3.......no exclusive is 100% safe if the system stops doing well

mkeezay22
mkeezay22

Of course there will be plenty of extras, X1 is releasing later in November for more money, parents will buy PS4 because it costs less, lots of gamers are gonna grab PS4 after all MS last minute changes and the disgusting things they tried to pull on us.

PS4 is gonna dominate sales this holiday and I'm sure people who can't find a PS4 or want an X1 will give MS some sales but I highly doubt MS is gonna be to happy with overall sales.

A new console should be selling out at Christmas!

I also find it unsettling that they just increased the power of X1s processor months before it's debut, yep lots of extra consoles and peripherals I don't doubt it at all.

I'm sure many people have wrote similar comments by now but I just find it funny how MS is trying to put a positive spin on expected low sales.

bigmikeOK
bigmikeOK

The Xbox One will likely not fail so please give it a rest. It will sell well especially in North America which is it's strongest market and it will sell well in Europe. They made some mistakes under Don Mattrick, he's gone and they've turned the entire business model around under Julie Larson-Green.

mkeezay22
mkeezay22

@Jdzspace @Danny_KickAzz @bigmikeOK yeh we must be crazy
 preferring a cheaper slightly more powerful console that gives us the option of buying a peripheral.

Jdzspace
Jdzspace

@Danny_KickAzz @bigmikeOK - can't imagine why people wouldn't like the idea of being forced to pay for an accessory that 75% of people wouldn't purchase if they had the option. 

funny, i guess people don't like it when they are forced to do something they don't want to do. 

crazy, i know

bigmikeOK
bigmikeOK

@Jdzspace @Danny_KickAzz @bigmikeOK They're trying to PUSH the game industry forward, not politely ask for it to move forward. Sony PUSHED the gaming industry forward with the Bluray drive for their PS3 and now we see that as standard on both their PS4 and Xbox One.

 Pushing isn't polite and can be ugly but when you give people the option then a lot of time they won't budge because it will save them money. If people had the OPTION to buy a PS3 for $100-$200 cheaper without a Blu-ray drive which direction do you think they would go? Sony knew this so they made it STANDARD whether people liked it or not. 

One day motion sensing cameras will be STANDARD for home consoles and we'll wonder what all the fuss was about. It is time for that transition to happen now and MS is going to make it happen.

Jdzspace
Jdzspace

@bigmikeOK @Jdzspace @Danny_KickAzz - you are 100% wrong. gamers have spoken unanimously, NOBODY wants motion sensing cameras. they want controllers. the kinect and eye are gimmicks, they do some cool things, but they are JUST GIMMICKS. they will NEVER be standard.....EVER. it's not something people want, and trying to force it on gamers has FAILED COMPLETELY. MS will do nothing but slowly fall away, because gamers have spoken, and Sony is (like it has been for the last 20 years) the King of the video game world. 

Danny_KickAzz
Danny_KickAzz

@bigmikeOK The Crazy jihadist community will soon chill out with the Xbox one. Right now since MS is now starting to get everything right people are scrounging to find the little dumb things to feel angry at MS for.... like having it bundled with a kinect. I have no problem with that, but every body sees it as an insult for some god only knows sorta reason.

PumpkinBoogie
PumpkinBoogie

"Availability should feel a lot better than it did for 360," said Spencer. "If people want to pick up more controllers and games, they'll be there. We feel really good about our preorder number, and we're managing it through allocation rather than demand." 

Ha.......well, certainly ONE positive way to look at. I'd give the OTHER way.....but considering we're almost 'bout to push 2000+ comments, I'd venture to assume that it already been humorously/sarcastically/trollishly (yeah....I made that one up, lol) mentioned a dozen times over. XD

I'll spare you for today MS.....lol. 

DiscGuru101
DiscGuru101

It will sell millions in the US on launch day.

tranebantu
tranebantu

I can't forget horrible experience of red ring of death which caused death of my xbox360 within 6 months. From technical point xbox's have not been more reliable than playstation for me. my ps worked awesome, still working, I play for hrs and hrs, in my case I am just not satisfied with xbox's. Only thing which I liked is the controller which is really better than other competitors. For future I will definitely opt for ps4 without any doubt.

DiscGuru101
DiscGuru101

@tranebantu My first gen Xbox360 lasted 2.5 years. Longer than my two first model PS1's. It comes with the hobby sometimes. 

If it bothers you wait for the second or third model of every console you buy. Be warned, they typically have cheaper internal parts and lower video signal output.

Dixiefire
Dixiefire

@DiscGuru101 

I've had 7 different 360s die for various reasons (none of the latest black rendition).  My PS3 (also a launch version) made it almost 4 years before dying.

PumpkinBoogie
PumpkinBoogie

@mrboone01 Aw damn on it, man! You beat me to that zinger.....:P (lol)

(even tho' it is kinda true.....XD)

valdarez
valdarez

Because no one wants to but that PoS!  AFter the 360 Red Ring of Death issues... anyone that buys a new XBox One is a fool.

dmastor
dmastor

@valdarez Guess i'm a fool! and With my 360 MS fixed it when it broke and gave me 2 free games. 

steelmouth
steelmouth

@valdarez Well if you so intelligent because you not buying Xbox One why you urging with fools, isn't your intellect better used conversing with your fellow intellectuals

PS4Lives
PS4Lives

Xbox One availability means a lot  of salesman trying to convinces buyers while they intend to buy the other option .

Doom64
Doom64

The only reason there would be more Xbox ones on the shelf then 360's is because less people will be buying the XONE and its always watching you kinect.

steelmouth
steelmouth

@Doom64 not really is that the only reason you can think off, couldn't there possible be any other reason

ZeroFallout1
ZeroFallout1

M$ is pure bullcrap. People really thought they were going to get away with their original vision of X1. Their first commercial was sports,tv,tv,sports, Those policy they said they got rid of are still there waiting for implementations. They say they have X1 done and wrapped ready to shipped then why not come out before sony. Why come out in only 13 countries if you have so much consoles. They were busy trying to match Sony in spec but their GPU is still weaker, we can't say much on cpu yet since Sony has not release full detail on it.

dmastor
dmastor

@ZeroFallout1 What's wrong with Sports? And look at this gen all ports look better on 360 even though ps3 is more powerful. 

MS is smart and built a smart console. Most people want a system with features not just games games games. Please grow up 

delete-easycomeeasygo
delete-easycomeeasygo

If the Xbox One is turning a profit at $499, then I can only guess that the PS4 is turning a profit at $399. The components aren't all that different, and the Xbox One has the Kinect included (for better or for worse).

I think any way you slice it, the prices are fair considering they didn't increase beyond last generation (despite inflation).

BFKZ
BFKZ

Microsoft, could you please open pre-orders to the middle east? jesus christ dude. I dont want to get it late and everyone is level 999 in every solid game I freakin buy...

b74kd3th
b74kd3th

If that's true, xone is gonna be a beast

benbonney
benbonney

@Mista4oewun4oe @b74kd3th unfortunately for xbone gamers, game will be developed for ps4 in mind... only exclusives will show a higher level of detail, and even then thats most likely 3 years off

valdarez
valdarez

@Blazen702 Unsubstantiated by a guy that thought 'the cloud' would make XBox One more powerful, and that Sony had 'less experience' with the cloud (it isn't, it's more, Sony has a company that runs all games in the cloud they purchased over a year ago).  This guy really wants the XBox One to be more powerful & will say anything to get you to believe it.  I'd avoid dishonest presentations of that nature.

Blazen702
Blazen702

Not true. Google it yourself. Most cross platforms like COD will be made with MS dev kits and ported to the PS4. Just like most were made for 360 and ported to PS3. That's why all current gen games that were non exclusive looked better and ran better on Xbox. Mostly because the X1 will have dedicated servers which Sony wont for awhile and that matters to the devs.

dmastor
dmastor

@Blazen702 If this is true which i'm sure it is we can really see next gen take a major leap. MS can't do anything because Sony keep stealing crap. 

Danny_KickAzz
Danny_KickAzz

@Blazen702 That would be pretty kool, if that is true...Wonder how Sony would react with the seemingly Beastly hardware Bump.