Sony: PS4 Glitch That Made Some Games Unplayable Should Be Fixed

"This issue should now be resolved," Sony customer support says about error CE-33945-4.

The PlayStation 4 is a big hit with 10 million systems sold in nine months, but like any piece of technology, it's also faced its fair share of technical troubles. The latest example is error CE-33945-4, a major glitch that recently kept some PS4 owners from doing anything on their consoles. Sony told Kotaku earlier today that it was aware of this issue--affecting only a limited number of users--and has "made progress" toward a solution.

Finding a solution didn't take too long, as just this afternoon, a PlayStation Support team memeber wrote on the PlayStation forums to say the issue has been fixed.

"Hey guys. This issue should now be resolved," the staffer said. "Please try accessing your games again. If you are still having the issue try restoring licenses. If even after that you are still having issues, please let us know. Thanks!"

Sony said this issue only affected a "very small number of users."

Error CE-33945-4 is detailed in forum posts on NeoGAF and PlayStation's own social channels. According to personal accounts, users who encounter the glitch--and it's unclear how it's triggered--were blocked from playing games and DLC or accessing services like Netflix.

Did you run into the CE-33945-4 issue? And if you did, is it fixed now for you? Let us know in the comments below!

Eddie Makuch is a news editor at GameSpot, and you can follow him on Twitter @EddieMakuch

For all of GameSpot's news coverage, check out our hub. Got a news tip or want to contact us directly? Email news@gamespot.com

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567 comments
The_Micksta
The_Micksta

Is anybody still getting a message (CE-34878-0)?  The error comes along in the middle of games and apps and crashes them, seemingly at random. 


htvvillain
htvvillain

Shocking how determined people are to continue this console war. I like games so I try and buy every system I can afford. it's great for variety and I can't justify wasting time over what system is better. Furthermore, these boxes are all owned by billionaire companies that don't care about us as long as we spend money.... And I don't care what companies box I play on as long as they make great games for me to buy. I think we can all agree that boxes are made to be fun.

canuckbiker
canuckbiker

As per usual blind fanboys like yourselves completely ignore that xboxlive was ddosed, as well as steam, blizzard, twitch. The list goes on, but naturally you ignore this and single out Sony, because you wouldn't know what to do with your sad little life if you couldn't find a reason to throw your hate at them.

Burriscold
Burriscold

...and as imagined Sony drones are trying to blame MS for there crappy network, lol. How about blame the crappy console maker? What next? MS is isis? Lol cl.owns

wohday513
wohday513

@The_Micksta I have this error when trying to access most games online. Please let me know if you find a fix..... I have been getting it when going online in MLB the show, Last of Us, Diablo 3, etc. My roommate has a PS4 and works jsut fine on the same wifi..... my PS4 is connected to the PSN and internet..... FIFA and NBA 2k worked online last time I checked...... if you find a solution please email apward@asu.edu. Thank you. 

GregoryBastards
GregoryBastards

@The_Micksta Don't worry. Its related to network related games.....its coming because psn is down today....that's what iv heard....

Jinzo_111887
Jinzo_111887

@htvvillain I mainly see the PS4 and Xbox One as these two guys:


http://tinyurl.com/2badhighschoolers


Yeah, they seem cool, but when you think their actions, are either of them really? Also, you are right about how they don't care about us, just our money. Both of them having an online multiplayer fee just proves it.

sambucca
sambucca

@Burriscold Totally disagree, the Kinect is rarely used in my house and I don't mumble at it, I just think it's cack. So by your logic, for someone to own a console, they have to think that EVERYTHING about it is great? You're a poor misguided fool. I bought my Xbox just before Kinect was unbundled and the price lowered, I wish I had waited. Since Xbox sales went up as soon as Kinect was unbundled, there are a lot of people who agree with me. The Kinect is junk, and dead, and Microsoft feel the same else why get rid?

canuckbiker
canuckbiker

Sony patents a lot if things they never actually use. Just like Microsoft. Any rational person would know they want to make profits, and you don't do it by pissing off consumers. I have a PC and it's the worst gaming platform on the planet for drm, even the highly regarded steam is ripe with it. Let's face it, game trading is slowly killing the industry, and this gen both Sony & Microsoft wanted to stop it. I'm just thankful Sony never went through with it, and Microsoft changed their policies.

hexadecimal255
hexadecimal255

@sladakrobot "Its better to have it and not need it then need it and not have it". this rule and "if in doubt do the smell test" are modus operandi that i try to live by. i think you'll find that the man who had the "balls" to make the statement is now in other employment. Facta non verba.

tmorri603
tmorri603

@sladakrobot I knew that Sony had the plan to block used games all along. They let MS be the scapegoat about used games and act like it was never something they were going to do as well. 

Burriscold
Burriscold

Aint that a bi.tch, and why do Sony fans defend these mfs? Mo.rons

Burriscold
Burriscold

Hows it hate doing the job and posting actual FACTS that these scrub a.ss true hate throwing media bums like Gamespot, Motley Foo.l and the like wont report. Real news. 10 million sheeple walking off into the sun like moths to a flame. Blind MS fanboys huh? Get a clue and open YOUR eyes!

canuckbiker
canuckbiker

So who are you xbox fanboys blaming for xboxlive being down for hours today? Seriously grow the f*ck up kid, it's just a console, not your mother.

vinman1169
vinman1169

Well I enjoy being able to say"Xbox, record that", or "Xbox snap twitch" I have no complaints.

Burriscold
Burriscold

@sambucca @Burriscold to provide choice! Dumb a.ss since most broke bums last gen bought ps3 ONLY for free online. Quality over quanity always. The kinect was designed IMO for other addons we dont have yet as well as for VR games in the future. But the kinect is awesome! It by itself is better than a psduh.

Burriscold
Burriscold

It was a nice shared perception into how a great console should provoke such, wasnt it. Dont forget when you get your XB1 to make that profile for your moms.

Jinzo_111887
Jinzo_111887

@canuckbiker I think preplanned DLC might be one of the real culprits. Preplanned DLC is just another form of counting your chickens before they hatch. If your game doesn't sell well, you just did all that extra work for nothing.

Swordsman0
Swordsman0

@tmorri603 @sladakrobot Xbox fanboys who don't know anything.


"Sony was going to do it and changed their minds!"


Or, Sony filed a patent similar to the one they had for the PS3, PSP and Vita and let Microsoft's stupidity and greed do the rest for them.


Pretty standard bait and switch.

sambucca
sambucca

@Burriscold The fact is, they didn't go public with it. Microsoft did. Sony probably did have plans and then decided against it. Microsoft on the other hand decided to go balls out with it AND paid for it.

canuckbiker
canuckbiker

On second through, don't kiss a girl, the last thing society needs is your kind breeding. We have enough half wits on the planet (you're a shinning example). Also, unlike yourself I don't pledge allegiance to any company, because they're not people, and they don't actually give a sh!t about you. I just buy what suits my needs, and some day an X1 might fit them. Hell I already have a 360, and windows 7 PC.

Burriscold
Burriscold

For one live wasnt down at all, at least not in all mighty Cali. Maybe a service or two, but the whole network? Lol NEVER, who do we look like Sony? Get your sh.it right. I dont have to defend something thats already great, unlike your choice of console. I got 10 million problems but a console aint one, hit me!

hexadecimal255
hexadecimal255

@shinjuki0 @sambucca @Burriscold 1 there are a lot more buffoons that don't own bone (5,000,000 more approximately) 2 When I first tried the kinnect I was expecting a new revolution in gaming, what i experienced was eyetoy play Mark II. 

Maybe xbox have not fully utilized the full functionality of its 8th gen differentiating periphery or maybe you can't polish a turd. Having a moan at peoples opinions will not change it.


I'll get a kinnect, me and the Mrs like working out with the dance games.

sambucca
sambucca

Look me up on Xbox Live - My username is Domiddian. I'm not slandering the Xbox One, I'm just saying I hate Kinect. Stop crying already you pathetic little fanboy.

canuckbiker
canuckbiker

Very true. I can't stand it when they take out essential parts of the game (mass effect 3) to bleed you for more money. I didn't mind dark souls dlc, because it took nothing from the core game.

Burriscold
Burriscold

@sambucca @Burriscold and sony wont? At least MS was upfront and not all behind closed doors and under handed like Sonys practices. Who cares if you sell 10 million when returns on your product is looking to become a problem in the future. Psn now, psn as a whole and that article above. Yea theyll be just fine lol

sladakrobot
sladakrobot

@sambucca Sonys conference was how many hours after the MS conference?

Enough time to ditch the camera to reduce the price and enough time to give up the drm plans.

Burriscold
Burriscold

Half witts huh? Dont tell me tell the 10million sony drones that BS, lol "i have a 360 and a windows 7 computer" what you want a black and white cookie? 2xb1s a 360 and an Asus i7 laptop over here, but what does that mean? Lol Your a cl.own and probably 17. And yes I had a ps3 at one time when it actually had a good game/franchise on it ie Socom. But the point at hand is the trashy PSN network as this article clearly expresses.

canuckbiker
canuckbiker

Also, to help shatter your precious illusion, for one xbox live was down for many hours, in any regions. You like searching and posting facts, why not do it with that as well? For another, by the time you had your original post up the entire ps network was already up, and no, no ones accounts were hacked. Oh, something else. If you do a simple google search on xbox live account hacked, you'll find out about many people who had their accounts and credit info stolen, and in almost all cases Microsoft refuses to help them.

canuckbiker
canuckbiker

Seriously there more important things on life than your precious little box. Talk tough when you've actually kissed a girl you petulant child.

Swordsman0
Swordsman0

@shinjuki0 Really?


Easily verifiable fact vs "THEY WERE HAPPY TO LOSE MONEY AND SHOOT THEMSELVES IN THE FOOT!"


Take off the fanboy goggles. MS got played.

Jinzo_111887
Jinzo_111887

@Burriscold @sambucca It's like Sony's trying to charge you left and right. It's bad enough MS brought online multiplayer fees to consoles, its a shame Sony was corrupted by it too. And it's not like the fee means it will be perfect.

sambucca
sambucca

@Burriscold @sambucca They will be fine. Unlike you guys, I'm not a fanboy and from a neutral perspective, all I see from you is sensationalism over these perceived issues and apparent underhand practices from Sony and denial over having chosen a console that's been given an absolute thrashing and will continue to be thrashed. I want the Xbox One to do well, but sorry guys, can't see it ever overtaking the PS4 as my go-to console and certainly not as the gaming world's console of choice.

Burriscold
Burriscold

@sladakrobot @sambucca thats exactly what they did. Theyll be truly exposed for building an inferior product by 2017. Trust. I mean a lil update with SDK and bam even ground, smh. Sony and its sheeple drones are in for an unpleasant future. But but 50% more power lol . St.fu

Burriscold
Burriscold

What like 5 ppl on live got hacked? As opposed to the MILLIONS (myself included) on the ps3? Ps3 was a decent system, jus no games, but the PSduh? What a joke

Burriscold
Burriscold

MS hacked, lol. Show a source. Scrub. No allegiance huh? Well your the biggest closet PS fanboy Ive ever met then. And NO Live was not down. Played Bf4 and Madden 15 all day yesterday and in a 7 person party chat so try again. Foolish Canadian. Go mount a mountee or a moose or whatever you bums do up there. Your words hold no water. I understand though, if I had a PSduh Id be saying "everyone got ddosed" too. As I said above maybe a few services on live were "unavailable" but none like the PSN whole crappy network offline. Smh

canuckbiker
canuckbiker

Sorry that was many regions. My large hands coupled with my phones auto correct are a terrible combination.

sambucca
sambucca

What's your username I'll send you a message. Of course I understand if you don't want to tell me your username because that will mean you've been proved wrong. OR you don't have an Xbox One yourself. Why on Earth would I pretend to own an Xbox One if I didn't like it??? I like my Xbox One I just happen to think Kinect is a waste of space. What is so damn hard to believe about that? Why can't you get through your thick skull that just because you like Kinect, doesn't mean I or anyone else has to?

Jinzo_111887
Jinzo_111887

@shinjuki0 @Jinzo_111887 @tmorri603 @sladakrobot Secure, really? Explain this:


http://www.gamespot.com/articles/microsoft-issues-xbox-live-service-alert-for-xbox-/1100-6421409/


I hated the fee from the beginning, I see it as one big scam many people have been hookwinked into believing. It's why I call the PS4 and XBO the Paystation 4 and Extortionbox One from time to time.. Also, a number of people have said the Playstation Network and XBL are about the same during the PS3 era.

Burriscold
Burriscold

@sambucca @Burriscold console of choice? Why cuz 10 million i.di.ots say so? Lol MLG console of choice is X1 . So your point on drones purchases of start mean nothing. Were not a year in and your claiming Sony as uncatchable , you silly minded sheeple of a person.

sladakrobot
sladakrobot

@sambucca Thats not the point. Sony fans say Sony had no drm plans,this proves them wrong.

People should play games they like and let others do the same.

ibolixx12
ibolixx12

@Burriscold so what the hell are you trying to proof kid everyone knows that ps4 best for every reason best price more power at least its not a console with a 200 tv aplications then it wont be a console lol oh and better ad ons ON PS4

canuckbiker
canuckbiker

Jesus it's like talking to 10 year old. Your insecurity is off the charts. By the way, I said most regions, not all, the same actually goes for the ps network if you actually bothered to check.

canuckbiker
canuckbiker

I can confirm that. Sony did have the network shut down for maintenance more often, that's the only difference I saw.

canuckbiker
canuckbiker

You're calling 10 million people id!ots & sheep for having a different preference than you, yet sit their blindingly defending a corperation that could care less about you as a person. Please grow the f^*k up kid.

sambucca
sambucca

Look dude, I don't have time to argue with a complete waste of space such as yourself. I don't care what you think. Ultimately you're just limiting your choice by not owning both. If you reply you're a nutcase.

sambucca
sambucca

@sladakrobot @sambucca Totally agree, but this article is from way back in January last year. To be honest, I couldn't care less if Sony had DRM plans, they didn't go for it in the end. And I'm sorry but I doubt they ditched the whole thing a couple of hours before their press conference. 

They may have altered the way they presented the PS4 based on Microsoft's conference, but I doubt they made the decision then and there to drop DRM in its entirety. You don't just make huge decisions like that in business on the fly. It would have had to have gone through so many execs and approvals etc. that it wouldn't have been possible.

Burriscold
Burriscold

A sony drone can only wish lol and to go a step further they did it cuz of your trashy console makers GREED. Didnt hear ANYTHING about MS being targeted. Sony blizzard and twitch. 10mill mo.orons all blindly holding Sonys d.i.c lol

Burriscold
Burriscold

Better at what? Not having games? Better at being hacked? Better at collecting dust? Or better at having nothing innovative on a console? St.fu delusional drone.

sambucca
sambucca

Lol, whatever dude. I just sent you a message. It's 2:30am where I am now, bit inappropriate to call up a friend and ask them to send you a message for me. You sound like a little child. Also, change that dinosaur pic on your profile, makes you look even more of a child than you already are. Thanks for the win ;-)

Jinzo_111887
Jinzo_111887

@shinjuki0 I always prepaid cards, and that was before the hacking. Also, there have people who claimed MS's network was hacked, but they tried to hide it.

One more thing, the only thing MS is offering you is a bag of fertilizer. If it's the internet that's the problem,  paying Sony or MS won't fix that, so you're basically paying them for a placebo.

bdrtfm
bdrtfm

@sambucca @sladakrobot  Not really true. I'm sure they knew how things could turn out before hand. It wouldn't be all that hard to have a Plan A and a Plan B ahead of time. People say this all the time - that it would be impossible for Sony to change part of their reveal after seeing what MS comes up with. I don't see the logic in that. There are always contingency plans in place for various scenarios. I'm sure it wouldn't be that hard to have one in place if people went ape crap over DRM at MS's show.


Sony learned a lot from the PS3 reveal. Learning to adapt quickly and use  situations like MS's disaster of a reveal to your advantage was likely one of them.

canuckbiker
canuckbiker

Did it ever occur to you that lag was due to your brother in laws connection and not the psn? I can only speak of my unbiased experiences, it really makes no difference who's is better to me. Obviously your going to refuse to listen to me, and run your childish mouth off anyway.

sambucca
sambucca

Did you get my messages? Lol