Oculus Rift backers offered refund as Doom 3 BFG Edition fails to make launch

Support for VR headset in Doom 3 BFG Edition won't be ready when development kits ship.

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Kickstarter backers of the upcoming Oculus Rift virtual reality headset won't be getting the pledged launch support for Doom 3 BFG Edition, the company has announced.

Backers of the Oculus Rift development kit were to receive a free copy of Doom 3 BFG Edition as an additional incentive, with the game featuring full support for the VR headset.

This has now been removed because Doom 3 BFG Edition will not support the Oculus Rift before the development kit is shipped to retailers. Instead, the company is offering all customers either $20 of Steam Wallet credit, $25 of Oculus Store credit, or a full refund.

Any affected customers can check their order status on the Oculus Order Manager website and choose their desired alternative. The choice will default to Oculus Store credit if not made by April 5.

Oculus Rift headsets are set to begin shipping to the first set of customers in the next few days, following a delay from December. The Kickstarter campaign for the headset set a funding target of $250,000 but raised $2,437,429 in August 2012.

Discussion

44 comments
pauleffect
pauleffect

I WOULD NOT HAVE PLAYED DOOM 3 WITH A RIFT EVEN IF I WOULD HAVE BEEN OFFERED 3 MIL DOLLARS!

i just wrote that in caps to overstate my fear of that combination.

GSGuy321
GSGuy321

Now that's good customer service.  Listen up EA.

HaloinventedFPS
HaloinventedFPS

DOOM 3 BFG was ruined because of consoles, the original version from 2004 has better graphics

I don't care

oOhedzOo
oOhedzOo

Now how anyone can complain about this.

FallenOneX
FallenOneX

The Good Part about all of this: " ...the company is offering all customers either $20 of Steam Wallet credit, $25 of Oculus Store credit, or a full refund."

Someone that realizes a full refund should be an option when it comes to these types of situations.

The Crazy Part about all of this: "...a funding target of $250,000 but raised $2,437,429..."

So you asked for $250,000, got 10x's that amount, and you still couldn't fully deliver? Maybe that's why they knew that offering a full refund would be a good idea...

faceless-mask
faceless-mask

I'm actually looking forward to Strike Suit Zero and Hawken on this more than anything else.

youngzen69
youngzen69

Is their a controller for the Oculus Rift? If the controller is anything like Microsoft Kinect where one is just waving their hands up in the air. The Oculus Rift is doomed.

BlazeODU
BlazeODU

Oh boo hoo, so people won't be able to get something RIGHT AWAY. Anyone who wants a refund because they have to WAIT longer are nothing but spoiled brats who shouldn't get this innovative piece of technology in the first place. I backed this thing, and I recently learned about this via e-mail, to which I said to myself, "Eh, it's cool, I don't care if it's not ready right away. Take all the time you need to make this as good as possible."


Seriously, the fact that they HAVE to make these offers just to keep people from raging pisses me off...

Zephol
Zephol

why! Ok support for doom 4!!

highlanderjimd
highlanderjimd

anybody know if the oculus rift will work on people with very poor eyesight in one eye? my right eye is pretty much blind but i can sort of makeout colours amongst the massive blur left eye is o.k. Can i use this machine?

cheers

JLCrogue
JLCrogue

That automatically makes Oculus VR a much better company than EA (not saying much), since they're offering refunds to those who purchased the Rift over simply not offering Doom 3 BFG Edition on time. EA's SimCity was launched broken and they refused to give anyone a refund for it. In conclusion, EA sucks, boycott them, and instead support companies like Oculus VR.

naryanrobinson
naryanrobinson

Basically this is just a delay as any other.

The kit itself will still launch on time, it'll be just as good, it'll still be supported by Doom 3, and it'll still be a very interesting space to watch in the coming years.

Still love Doom 3.  A nice way to bridge the generation gap without taking the Painkiller/Serious Sam route.

Renoo27
Renoo27

That sucks. Feel sorry for id and those who were looking forward to a free copy of Doom BFG. 

Hurvl
Hurvl

Doom 3 BFG Edition is another failed sequel/reboot to an old franchise. I'm glad I still got my original copy of the game, especially since BFG Edition doesn't support mods and I tired quite fast from the unmodded Doom 3. Oculus Rift seems cool, but I wouldn't want such a subpar game to come with it. Something better better come along.

amaneuvering
amaneuvering

This is one of the key pieces of software I think they need to ship with the dev kit just so people can get a good idea of how a well coded game, adapted for the VR experience, would look running on the system.

I hope they get it sorted quickly.

WingChopMasta
WingChopMasta

I am really eager to get my hands on one of these. Every preview by anyone basically says that you have to see it to believe it, and I agree.

If they can get support for the new consoles that would be more than awesome! 

DARKKNIGHTPRABZ
DARKKNIGHTPRABZ

Loved the bgf edition , scary still now. Brilliant game.

SteamyPotatoes
SteamyPotatoes

Nice to see some good business practice, seems to be all doom and gloom lately.

Sorciere_basic
Sorciere_basic

Who cares about Doom 3. I just want to see what people / devs think of this thing when they get their hands on it.

mute_lava
mute_lava

Won't lie I've been interested in buying the headset, but it won't hurt waiting for users feed back.

wedgeski
wedgeski

@FallenOneX That's not how Kickstarter projects operate. As the funding increases, stretch goals are added that increase the scope of the project in line with the funding.

danielwd
danielwd

@FallenOneX Is it oculus's responsibility to make the game compatible? I'm not fully aware of the situation here. I was under the impression, (apparently the wrong one) that id were contracted.

wedgeski
wedgeski

@FallenOneX This is almost certainly an id Software/Bethesda fail, rather than a fail on the part of the Occulus guys.

Dasim64
Dasim64

@youngzen69 The Rift is just a monitor replacement with motion tracking. It allows you to look around in the game world in wide screen 3D. You would use your normal mouse/keyboard or controller for everything else. The only real change is how you view the game world.

Colekern
Colekern

@BlazeODU If you pay for a product, you pretty much have a right to be ticked off if it isn't released as advertised. There's nothing whiny about it.

inaka_rob
inaka_rob

@BlazeODU I think you are WAY overreacting. It has nothing to do with "boo hoo". read the article. No one is compling. The are just being PRO ACTIVE in saying that we promised you something, and we are no going to dielvie on the entire promise. Since we broke that promise you can get a refund in you like. 

Boo hoo to good jesture from a company. wow. glad you see the cup as half full. 

T_K_14
T_K_14

@highlanderjimd It should function much like your vision does in real life. The Rift delivers a separate image to each eye.

abehpfan
abehpfan

 @SteamyPotatoes 

I see what you did there.

abehpfan
abehpfan

 @SteamyPotatoes

 I see what you did there.

FallenOneX
FallenOneX

@wedgeski

"As the funding increases, stretch goals are added that increase the scope of the project in line with the funding."

Doesn't that mean that the more money they receive, the more they will do beyond the scope of the original idea? I realize that even with the best planning, the simplest of ideas can get messed up, that's why I listed it as the "Crazy" thing about this situation.

wedgeski
wedgeski

@danielwd @FallenOneX Carmack got involved with the Occulus guys while he was researching VR as a side project. They hit it off and saw the upcoming Doom 3 BFG release as a good chance to showcase the tech with a well-known title. If I was to take a guess, I would say that the amount of work involved proved more than expected and Occulus decided that releasing the kit was more important than waiting for D3. Probably the right decision.

pauleffect
pauleffect

@oOhedzOo @FallenOneX guys, dont mean to be "that guy", but between doom3 rift powered and mmorpg elder scrolls, what would you choose?

maybe they realized that shifting priorities so close to elder scrolls online launch wasnt a good ideea.

danielwd
danielwd

@Colekern @BlazeODU I agree, even if it is a small thing like this, it could very well be the thing that tips your purchase decision the other way.

wedgeski
wedgeski

@FallenOneX Yeah exactly, but it usually means the challenges scale to match the money. So a project that receives 10x its goal might (I say, might) become 10x more difficult to deliver. In Occulus's case, IIRC they dramatically increased the spec of their dev kit to accomodate the increased funds.