Multiplayer mix-up leads to EA refund offers for MOHH2 in Australia

EA offers Australian gamers full refund on Medal of Honor Heroes 2 for the Wii after removing multiplayer component.

When Medal of Honor Heroes 2 for the Nintendo Wii hit retail shelves in Australia last week, it brought with it plenty of confusion about an apparent lack of online multiplayer support. Just five days later, EA is offering an unconditional refund to all Australian consumers who purchased a copy of the game.

An official statement issued by the company confirms the rumoured scrapping of 32-player multiplayer support for the Wii console, despite the inclusion of the feature in both the North American and European markets. "Medal of Honor Heroes 2 for Wii does not support online functionality in Australia. We made an error in the documentation and marketing materials. We are very sorry to have caused confusion for our customers. We will provide a refund to anyone in Australia who wishes to return the game to EA because of the lack of online functionality," the statement said.

An EA spokesperson declined to comment on the reasons for the removal of multiplayer, or whether the feature could potentially be patched into the game for customers wishing to keep their copies of the game.

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103 comments
Shwa86
Shwa86

Wouldn't the import not have any local servers? Just putting that out there.

monkeyd_93
monkeyd_93

you have got to be kidding, i was going to buy it the other week but didnt because i left most of my money at home lol looks like i will have to wait a bit for the multiplayer one to come out. what happened to the gaming companies? they are starting to care less about PAL region like the UK and Aus, and leaving them at low priority like we get games 3 months after NTSC regions do, or changng the game for the regions. no wonder so many people get modification chips for the playstations, wiis etc so they can play NTSC games while the rest of australia has to wait

Twisted14
Twisted14

Takara_Kitsune and DonutTrooper: Thank you. It seems that people overseas also see how crap some things are here. They also seem to realise that there is no reason why we can't get these sorts of things in Australia. Why can't EA?

juztenrox
juztenrox

i'm going to buy this game from the UK. why the hell do aussies always get screwed over in gaming? do EA seriously realise how much money they've lost by screwing aussie gamers around? no way can they charge full price for a game that's missing its main part that everybody was buying it for. EA stand up and admit you've screwed over aussie gamers - AGAIN

NinjaMunkey01
NinjaMunkey01

Tried this game on the psp. it was not great. The first one was good. online was good and it had deathmatch against bots, which is now gone, I would never get it for the wii.

ravingrabbid
ravingrabbid

import would be the only choice, i guess EA would notice why sales in Europe would be alot better than australia's... btw didn't Nintendo at last years E3 made alot of suppport to this title for the wii zapper, controls and online function to begin with?

bagmup
bagmup

How about a refund and we get to keep the game, yeah thats better

lotsofgunfire
lotsofgunfire

haha great more reason to hate EA seriously though what is wrong with their master server and the connection between here and the US.

dan_da_trk
dan_da_trk

who would buy the game in the first play, it wouldn't even be worth renting it

WhitePointer
WhitePointer

Oh wow. A refund. You shouldn't have, EA. That's really big of you. I have a better idea though. How about actually including a feature in a game that the rest of the world got you morons? I was considering buying this game. You won't be getting a cent from me now. White_Pointer

Vinth
Vinth

This has to be the worst thing EA has done to the Wii owners, other then making bad games (Vanguard..) But to remove the THING on a game, that's just unforgivable.

mickwounds
mickwounds

[This message was deleted at the request of the original poster]

mickwounds
mickwounds

A refund isnt good enough. Its an absolute joke that we don't get multiplayer. I personally didnt plan on buying the game but its unfair for all the people who bought the game because they wanted to enjoy the multiplayer component. Other shooters on other consoles (eg halo 3 and cod4) have no problems so why did moh get changed. EA are a joke. and bunyipbrown the retail on games are around $100 - $120 but jb hifi amongst other stores have most new releases at $79 - $89 which isnt bad

mickwounds
mickwounds

[This message was deleted at the request of the original poster]

DonutTrooper
DonutTrooper

I think we (the whole gaming population) owes it to Australia to host a major gaming convention like E3 down there or something. They've gotten such a short end of a stick for so long some are wondering if there's anything to hold onto anymore.

pixelsword
pixelsword

"A Dingo ate your multiplayer." "what?" "I said: a Dingo ate your multiplayer!"

bunyipbrown
bunyipbrown

Wow. Medal of honor heroes 2 would be pretty crap without wifi multiplayer. I don't live in Australia anymore, and the gaming market down under blows. GAMES ARE LIKE $110 DOWN THERE.

SaintRasmus
SaintRasmus

Do people still buy Medal of Honor games ?

mailbox2112
mailbox2112

Why does Australia always get the crap end of the deal? Microsoft and Sony screw up, and now EA screws them over with MOHH2? It sounds like Australia has bad luck when it comes to gaming.

chien_11
chien_11

I want offline split screen mulitplayer!!! stupid f*&% EA ppl

jphillips1868
jphillips1868

I'm glad EA did the right thing by offering the refund, but they do owe their Australian customers an explantion of why the feature wasn't included.

DanBal76
DanBal76

I used to love EA back in the days of the Mega Drive/Genesis. Since then a lot of things have changed. I don't like EA anymore. I try to avoid purchase EA games.I don't live in Australia, but the lack of online multiplayer there for MOHh is pretty lame.

An-Archist
An-Archist

Darn! That game looked alright:(

Vyce3
Vyce3

Someone is going to lose his job over this...

Takara_Kitsune
Takara_Kitsune

Wow. And I thought EA did bad things with games they released in the first place... but this is so not cool. I live in the US, so I can't complain much about what comes here, which is a lot more than Australia gets... but seriously, if you go and release a game in Australia, a country that misses a lot of games... DO NOT take features out of it. I can't even begin to fathom how they came up with such a stupid idea. For shame, EA... I'm so glad I don't buy your games... I don't support organizations that discriminate like that. >.> (Or organizations that put out crappy rehashes of the same game every year, either.)

Dolacide
Dolacide

From what I understand that was the best part of the game.

Terran499
Terran499

The worst part is their vesion probily costs just as much as the American vesion.

KingSigy
KingSigy

Why doesn't Australia get online play? Are they not deserving or something?

grand17
grand17

EA is holding back the "next gen"

ScottEFresh
ScottEFresh

God EA is SO PATHETIC. I don't live in Austrlia but this is a joke and if I was an aussie gamer who made the purchased I would be PISSED. Pathetic. Absolutely pathetic. This is 2008...you can't do this s*it anymore.

Pie_FOREVER
Pie_FOREVER

It's no surprise companies like EA and Microsoft are partners. I mean, just look at their policies. They're like brothers

Led_poison
Led_poison

Yes, very professional EA :roll:

mrkame16
mrkame16

whatever......i hate EA...where is Fight Night round 4????

huntervaneg
huntervaneg

From one side negligence in marketing department and publicity. In the other hand, social responsibility with refund action.

cjdaweasel
cjdaweasel

Ford offers Australian car buyers full refund on 2008 Contours after removing the rear windshields prior to shipment. A Ford spokesperson declined to comment on the reasons for the removal of the windshields, or whether the windshields could potentially be shipped to the customers wishing to keep their cars.

NeleNel
NeleNel

This is a prime example of how to lose business. Yet another reason for EA to go **** themselves.

iamonfire
iamonfire

Sam_Lowery "I was going to say that I hope this costs EA a lot of money, but if it did, they wouldn't just eat that loss, they'd pass it on to us with more in game advertising and black and white instruction booklets with 4 pages in them." I concur. I hate those booklets and I hate EA.

Geshpenst
Geshpenst

I find it very hard to continue to defend EA after reading this. GG EA.