Microsoft changing Xbox One policies

Xbox maker does away with all used game restrictions and 24-hour online check-ins; region-locks also no longer in place.

Microsoft today confirmed that it is changing the controversial Xbox One policies as a result of consumer feedback.

"As a result of feedback from the Xbox community, we have changed certain policies for Xbox One," Microsoft wrote on its blog, adding that past policies are "no longer accurate."

Xbox boss Don Mattrick penned an blog post on the matter titled "Your Feedback matters." In the note, he said Microsoft "believes in the benefits of a connected, digital future," and thanked gamers for their assistance in helping Microsoft "reshape the future of Xbox One."

"You told us how much you loved the flexibility you have today with games delivered on disc. The ability to lend, share, and resell these games at your discretion is of incredible importance to you," Mattrick said. "Also important to you is the freedom to play offline, for any length of time, anywhere in the world."

"So, today I am announcing the following changes to Xbox One and how you can play, share, lend, and resell your games exactly as you do today on Xbox 360," he continued.

This means:

An Internet connection will not be required to play offline Xbox One games. After a one-time system set-up with a new Xbox One, you can play any disc-based game without ever connecting online again. There is no 24-hour connection requirement and you can take your Xbox One anywhere you want and play your games, just like on Xbox 360.

Trade-in, lend, resell, gift, and rent disc based games just like you do today. There will be no limitations to using and sharing games; it will work just as it does today on Xbox 360.

In addition to buying a disc from a retailer, you can also download games from Xbox Live on day of release. If you choose to download your games, you will be able to play them offline just like you do today. Xbox One games will be playable on any Xbox One console--there will be no regional restrictions.

"We appreciate your passion, support and willingness to challenge the assumptions of digital licensing and connectivity," Mattrick said. "While we believe that the majority of people will play games online and access the cloud for both games and entertainment, we will give consumers the choice of both physical and digital content. We have listened and we have heard loud and clear from your feedback that you want the best of both worlds."

This change is a dramatic reversal of policy for Microsoft, which spent much of last week at E3 discussing with media why its policies were in place to begin with.

The Xbox One launches in November at $500, a full $100 above the PlayStation 4, which will sell for $400 this holiday. The PS4 features no online requirements or used games restrictions, something Sony pointed out during its E3 briefing last week.

The Xbox One's controversial policies most recently drew the ire of independent military magazine Navy Times, which laid out numerous reasons why the system would be a bad choice for those on active duty.

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Discussion

8282 comments
gamerboy100
gamerboy100

A few reasons why I'm still not buying the Xbox One:

1. The damage has already been done.

2. They still need a connection to activate it? Why couldn't they remove it? What about the gamers who don't have Internet and therefore can't protest this online?

3. They seriously expect me to pay an extra $100 over their competition, despite the many similarities?

4. How can we be sure they won't attempt something like this again in the future after they pushed very hard for it this time?

5. Why the hell can't the system function without the Kinect attached? Does this mean gamers are fucked if it breaks?

Irondiesel58
Irondiesel58

Everryone should of understood that if Microsoft charged $10.00 for a used copy of a game that it would only effect the reseller of that game "Gamestop" not the buyer/player. It would of off set raising prices on Xbox live. Well now you have what you've been yelling for More money to gamestop and less to Microsoft to off set the higher price of running the biggest server network in the world twice over. Expect to see live go through the roof in price. Starting with Xbox One were it will now cost you $59.99 a year and only the first year. Nice work! Gamestop sells a used game for $49.99 no charge to use it at home. Now Microsoft wants $10.00 of that $49.99 so Gamestop has to now sell the same game for $39.99 if they want used games to be bought. Why would they think that any player would buy a used game for $49.99 plus needing a $10.00 user license from Microsoft totaling $59.99 the price of a new game. You just caused the price of online to be picked up by Us the players because you did not understand. Thank you soooo much.

SoulxReaperx366
SoulxReaperx366

what happened to the xbox gold free game every 1st and 15th? I haven't checked today but there wasn't anything yesterday, are they really pulling something like that in the position they're already in?

Sniggih
Sniggih

Worrying part is that if MS is willing to change that quickly to secure sales for the Xbox One what guarantee does anyone have that they wont switch back in time for the next update.

mjswooosh
mjswooosh

MS is trying to make non-gamers care about gaming consoles. The problem is, the only people who care about gaming consoles are, uh, GAMERS. Go figure. Convincing non-gamers to buy a $500 "all in one" (that isn't really an "all in one" at all) because it has voice control is a tough sell, especially when most middle class families already have a million and one devices in their households that do everything else the One does, only better/cheaper/more efficiently. Rokus/iPads/smart-phones/stereo receivers/etc...all pretty much fill every function of the One. I can't for the life of me figure out how MS thinks average consumer/non-gamers are going to buy this thing when it costs $500. The sweet spot price for impulse buy mass adoption in electronics is at least $200 cheaper, whether we are talking about consoles or blue ray/dvd players. Other than early adopters, most people just don't buy this kind of stuff until it hits the $300 or less price-point. Historical fact.

Muehlbasher
Muehlbasher

I am skeptical, the policies "shifted".  When will the policies "shift" back, the first round of OS upgrades?

I believe they understand the the millions of dollars they will lose if they continue with their stupid half baked policies.  I think that Microsoft has to remember that they really rely on North American Sales and we LOVE our Used games or getting something for trading in our Old!

agsviper
agsviper

i dont trust psn ive ordered 1000 xbones

trebor-1000
trebor-1000

I don't trust them - have ordered a ps4 now

buffaloblitz85
buffaloblitz85

'OHHH I'm gonna tear down the wallll. I may not be here when you call, so best be giving me your all.'

Speranza318
Speranza318

TL;DR: We know that our original policies would lead to less sales.  Therefore, we will do what you want to sell our products, then change back to our original intentions after you already purchase our product.  Don Mattrick does exactly what his name says: "trick"

hitmonkong
hitmonkong

Win? I didn't win and I just cancelled my Day One pre-order.  Yes I have 1st world problems, but what this means to me:

1.) I cannot have my entire game library in the cloud; I will always have to have scratch free disc with me all the time to play

2.) I cannot share my games with family and friends across the country

3.) No change to the GameStop business model: I will not see Steam-like discounts in the near future because GameStop is the only one who makes money on used games

4.) Game Piracy will still be a problem and that means more expensive hardware/software  as developers and Microsoft continue to try to combat that problem

With digital distribution on the way and always connected internet already here in the 1st world, the Original Xbox One with 24 hour check-in is the system that I wanted

MaxDisco74
MaxDisco74

I was JUST getting ready to put an anti MS rant on my gamertag about how I wouldn't be touching the Xbone, then this news came along. I still think the company is corrupt and greedy, but it was a relief to hear they made a turn-a-round because I really would like to get the new system. yaye!

nathangray
nathangray

Shows what happens when gamers put their money where their mouths are. See what happens when you exercise self-control, people?

dadkwashere
dadkwashere

They are only doing this because their sales were only 1/4 of the PS4. Its technically feedback, but they weren't actually listening, more just seeing.

In the end, we did win...for now. There is nothing that could stop them from adding their restrictions after release, but they would have to be stupid to do that. They wouldn't do that. Right? Right?!

tipsyfreelancer
tipsyfreelancer

It's a victory for gamers and consumers in general. Think how many corporate practices are designed to fleece consumers or water down products...imagine if people stood up to bank/cellphone fees, substandard internet speeds, and crap in our food and water?  Nice work.

I'm still leaning towards PS4 (even though I've been an xbox, xbox 360 owner).  I feel like the PS4 has had better exclusives that I missed out on. 

thequickshooter
thequickshooter

wait a second, now that they are saying the Xone will be region free shouldn't the xbox 360 get a firmware update to be region free too?

please reply

NickPunt636
NickPunt636

"Your Feedback matters." - BULLSHIT!!!

Almost every single bit of feedback since these "restrictions" were RUMOURED LAST YEAR has been very negative and outspoken, yet they did it anyway! THEN, PS4 pointed out a lack of said restrictions and suddenly their tune changed VERY quickly.


So, ACTUALLY, our feedback doesn't mean a GD THING!!! Getting raped by PS4 means a hell of a lot. 

Plataea
Plataea

Wow.  I would never have imagined myself saying this, but good on you, Microsoft!

Batosai001
Batosai001

All they need do now is allow us to use any hard drive we want (so i can put in an ssd) and it's all good. Secondly - not to interested in the kenect 2 also. I sit way to close for the first one and also have no interest in using it (no space to really move around for kenect games either. A drop in price wouldn't help either...

mjswooosh
mjswooosh

MS still needs to offer a SKU *without* the Kinect 2.0 requirement for $100 less.  I might consider purchasing a One if they did that, and I know a lot of other gamers feel the same way. As it stands now, they are going to get killed on price-point.

I own 5 Xbox 360s, but will not let a Kinect 2.0 in my household as a matter of principle. Why should I be forced to pay for a totally useless peripheral? I have a Kinect 1.0 and the most use it gets is my girlfriend playing Fruit Ninja once every couple weeks. There's not one top-shelf "Kinect game" available for purchase and the highest rated game is The Gunstringer, which is rated a 7.7 on Metacritic. The Kinect 1.0 is one of the most over-hyped busts in gaming peripheral history. I have no reason to believe the 2.0 version will offer any gaming experiences which are worth the expense.

In short, it's a waste of $100 I'd rather spend on another game and a second controller.

explicator2
explicator2

@gamerboy100 Great. Hoping you follow up with five reasons why you are never going to post on Gamespot ever again. Seriously.

GYIYGABITE
GYIYGABITE

@SoulxReaperx366 Nah, they are implementing it. If you are a Gold Live Member, you get the game for free. They started with Fable III, and as of this writing, Defense Grid. There should be a list somewhere of what games for Gold Member is being released.

Irondiesel58
Irondiesel58

@xRownan Wrong HUGE Negative. You just don't know it yet. Read my other post. Every used  game will now cost you an extra $10.00.

megakick
megakick

@Sniggih Nah thats more of a SONY thing...

mjswooosh
mjswooosh

@MuehlbasherDRM has never been about stopping "piracy". MS and the publishers know they can't stop determined pirates. No way in hell. DRM is about ending consumer *ownership* and eliminating the used games market. The initial back-pedal was to then try to say "OK, you can have used games but we want a piece of second-hand market profits too".  They only took the next step of eliminating DRM (for now) when they looked at pre-sale numbers and realized the PS4 was projecting out to a 5:1 lead at launch.

Despite what all the apologists, shills, and dumb-ass sheep say otherwise,this is blatantly anti-consumer, anti-capitalist, anti-free-market, and frankly, smacks of socialism. If publishers can't stay in business and make enough profit off the FIRST SALE of a game, then they should be allowed to die. Period. We shouldn't be propping up bloated, bureaucratic publishers by allowing them to eliminate the used games market just because they don't want to look in the mirror and admit they are to blame for their cost-revenue short-falls.

JynxGSpot
JynxGSpot

@hitmonkong Don't understand how an, approximately 7 second, check-in would be a major problem for people; it does it automatically, you don't even have to take your lazy asses out of bed - In addition to the voice command start up. 

Speranza318
Speranza318

@MaxDisco74 Chances are you will buy the system, and down the line the restrictions will be implemented after you gave them your $500

JynxGSpot
JynxGSpot

@dadkwashere You do realize they were sold out? Meaning that they set a maximum number of consoles they wanted to be pre-ordered; that number was their goal to reach. They reached their goal of pre-orders. If they wanted more than that, they would have set the bar higher. They sold out, so they did set the bar higher. Then, they even reached that goal. Microsoft achieved the number of pre-orders they wanted twice. That is not a reason to say that they only did a U-Turn because of PS4. If they wanted as many pre-orders as PS4, they would have set the bar much higher. 

Just note down the word "pre-order" meaning not sold yet, meaning the product hasn't been released yet, meaning that not many have even touched the consoles yet, meaning that you can't judge the quality until the consoles are out.

agsviper
agsviper

@Batosai001 so whats the point in posting here? think u need to turn around (jog on) lol 

agsviper
agsviper

@mjswooosh nobodys forcing u to buy anything so turn around ur in the wrong area (jog on) lol 

gamerboy100
gamerboy100

@explicator2 What a troll response...

thequickshooter
thequickshooter

@agsviper @thequickshooter i would like to know first 

i have like 36 (50+ with arcade) games for xbox 360 and my current xbox is having issues (an elite from 2009) 

so i would like to buy a new X-box 360 but i want to know if it could run games from the US since i have a bunch of AWESOME games that i got gifted from friends and it's a damn shame they are NTSC only

NickPunt636
NickPunt636

@agsviper @NickPunt636 The CAPS were to get the attention of all the trolls... Clearly it was effective as I caught you... Sorry, not much of a jogger.


But seriously, the caps were just to point out key notes in my comment... 


KCTO!

agsviper
agsviper

@thequickshooter @agsviper shit sorry bud. i thought u were talking xbox one not 360. i dont think that would change now not the 360. region locked as far as i know

NickPunt636
NickPunt636

@agsviper @NickPunt636 Damn... I never thought about that! hahaha. Oh well, I guess I was just mentally screaming my outrage at their blatant lies! Because, like I said, at the end of the day it wasn't our opinions that changed their minds... CAPS make a comment seem so much more ANGRY in my head... I guess it doesn't translate.


As a side note, if anyone here is ever on www(dot)cracked(dot)com, check out today's update, "Break up letter to Xbox). Quite a good read.