EA on Battlefield 4 issues -- "We will not stop until this is right"

Publisher says work on all future projects and expansions is on hold until DICE can fix the problems that have beset the game so far.

Electronic Arts has pledged that it will not rest until the numerous issues affecting Battlefield 4 across all platforms are resolved. To that end, work on all future projects and Battlefield 4 expansions is on hold until DICE can fix the many issues users have reported since launch, an EA representative told GameSpot today.

"First, we want to thank the fans out there that are playing and supporting us with Battlefield 4. We know we still have a ways to go with fixing the game--it is absolutely our #1 priority," the EA representative said. "The team at DICE is working non-stop to update the game."

The EA representative explained that since the China Rising expansion--released yesterday for Premium subscribers--was already in the final stages of development when the issues cropped up, it decided to deliver the content on time instead of delaying it.

"But we're not moving onto future projects or expansions until we sort out all the issues with Battlefield 4," the statement goes on. "We know many of our players are frustrated, and we feel your pain. We will not stop until this is right."

Three additional Battlefield 4 expansions are planned: Naval Strike (spring 2014), Dragon's Teeth (summer 2014), and Final Stand (summer 2014). It is unclear if those release windows are still accurate, given DICE is no longer working on them. In addition, DICE's decision to prioritize fixing the Battlefield 4 issues would appear to affect other in-development DICE projects, including the new Mirror's Edge title and the upcoming Star Wars: Battlefront game.

Battlefield 4 players are advised to visit the Battlefield 4 Control Room website, a forum through which EA will share updates as they are available.

Just today, EA outlined a series of Battlefield 4 issues affecting all platforms. "You may run into an occasional hiccup, issue, glitch, or problem that could interrupt or prohibit your gameplay," the publisher said. What's more, EA said it is working on a fix for the bug that kicks players from multiplayer matches just seconds after joining.

Written By

Eddie Makuch is a news editor at GameSpot, and would like to see the Whalers return to Hartford.

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Discussion

155 comments
cynbel987
cynbel987

Maybe they shouldn't have released a game with so many issues. --Waste of money and time.--

burzu
burzu

This poped after google search: why battlefield games suck since 2005?

webelwebel
webelwebel

Nice to see that EA thinks we are "playing" the game...when in fact the bugs and general all-round shoddiness of the released product means it is virtually unplayable!

maximo
maximo

I'm just curious what the problems are.


I don't have the game but am planning on picking it up for the Xone


I have played all of the other BF games and loved them all.

agirlwithguns
agirlwithguns

This makes me sad. I think the BF series is fantastic. Recently got me to jump the CoD ship over. I'm on the Xbox 360, I have experienced very little issues. A few games where I freeze, but hey, nothing is perfect. CoD has issues with host migration and HORRIBLE lag spikes where people kill you without actually hitting you. You people want to complain about the issues in BF, guess what, they're in CoD as well !! The thing is, at least the BF battle log website and apps work FLAWLESSLY. CoD Ghosts app can't even update my load out. Error, corrupt data, etc. No Clan chat either for CoD. You people bitch too much.

EA fucks everything up. IT's a shame, but halting production to fix some issues that EVERY game deals with shortly after release is FUCKING RETARDED. It will NEVER be perfect, that's why developers find the bugs and continuously fix them. You don't stop EVERYTHING to fix a few bugs. wtf. I hope this series continues, I'm getting sick of CoD and I am REALLY starting to love the BF gameplay. Tired of being a damn mouse in a maze in CoD... all you complainers, go play Ghosts for a couple hours and see if you don't want to gouge your eyes out by then.

Dexyu
Dexyu

didnt care for this

franzfootlong
franzfootlong

I want my money for the so called "premium" service back...   and I want it back NOW!!! This game is a farce and I hope your company goes under like the titanic..    SELL SELL SELL...   Maybe then a REAL videogame company can buy you up and restore the franchises you have destroyed back to their former glory..   Bottom line, YOU SUCK EA THANKS FOR FEEDING US LIES AND BS...   I thought that was the governments job...

loosi6
loosi6

this news should be renamed - we will not stop as long as we lose money

 www.gameinformer.com/b/news/archive/2013/12/05/ea-stock-down-on-dice-project-stall-due-to-battlefield-4.aspx

lol.. this liars not even the balls to admit it..they only fix this because they lose money at the stock market.. thats the reason .. they give a damn about us players, who like this game because of it being a game not a product being sold..

domxnik
domxnik

It's amazing how many people rage over this. Did you really have your expectations that high for this game? Never get your hopes up, even if a patch says "Everything is fixed. We tested to everything 100%(lol yeah right)". The game will never be perfect.

cmurder342
cmurder342

How about when everyone plays dawn-breaker they freeze in the middle of the map and get kicked or the end of the map or hell even before i join the map on there it freezes sometimes , WHY DO YOU SHOW 24/24 MAPS?!?!? I CANT JOIN IT WHY SHOULD I HAVE TO SCROLL DOWN 90000000 MATCHES I CANT JOIN TO GET TO 23/24!??!!?!? NO SENSE AT ALL. The freezing and glitches and single player campaign completed TWICE!!!!!  for some reason, my single player progress just disappears and never happened... Jesus Christ first gta V sucking, and now bf4.... about to just say no more Xbox.  one more thing why do you not have squad up options anymore? its so difficult just to get one of my friends to be able to join in a match on me because half the time theyre 24/24.... and why would you make it where you could only customize your set up in a game??? why not outside of games like the main menu perhaps, something.

blue_shift_91
blue_shift_91

ya damn right you won't stop. just when everyone thought there was no way to make a shooter more disappointing than COD, you guys charge 60$ for a broken game that's still broken. get your sht together, EA.

djpetitte
djpetitte

my two friends and I must be very lucky. We have been playing since day1 with minimal issues. I have over 60 hours into bf4 on pc. Not once was I able to not play, and the servers I play on are always full.

My only complaint is the occasional disconnect from the server, but  for me it has always been at the end of a round.   Im running win7 64 bit 8gbs of ram and a 7870 and so far I have has a good experience.

uncha1n3d
uncha1n3d

Im hoping they can get this stuff patched up for Christmas. Glad I decided to wait on this one. Just seems too buggy currently. Its like they didnt have time to properly test it out across all platforms

GreyArt
GreyArt

DICE! FOR FUCK SAKE PLEASE FIX ALL THE DAMN FREEZES AND CRASHES! 

nurnberg
nurnberg

Guess what EA, I no longer care whether you fix the game or not.  I am getting COD next year.

nurnberg
nurnberg

Good job EA killing the Battlefield series.

VandersonAssis
VandersonAssis

It's been two days i'm trying to play it online with no success....always an error "client connection shut down" or something like that....i'm really upset about it. It seems they didn't even tested this game before launching it.

troll_eat_troll
troll_eat_troll

Ok I notice there's something odd here but don't know if it's me or the guy post this article but I doubt it's me because I have BF4 and the premium pass.

 "Three additional Battlefield 4 expansions are planned: Naval Strike (spring 2014), Dragon's Teeth (summer 2014), and Final Stand (summer 2014)."

Isn't there's suppose to be 4 more expansion?  The other one is called Second Assault which is the next expansion to be release.  On top of that, another article here on GS announcing the release of China Rising expansion the other day says it's the second expansion Dice/EA release for BF4 when in fact it's the first.


Merseyak
Merseyak

i loved how they gave us double xp ok so what do i do with that when my pc crashes to desktop before every match ends and whats that i need windows 8.1 erm how about you lick my chocolate star fish :D

Kooken58
Kooken58

If Dice simply delayed the game until spring or something we wouldnt be having these issues.  Its no coincidence the game released a week before COD came out.  I still find it BS that the game runs 20% or better on win8, but they left win7 behind to have it full of issues. Rubberbanding, Crashing, slow load times. ect ect.

Cpt_Cosmonaut
Cpt_Cosmonaut

Let's BE REALISTIC EA.....YOU guy's really don't feel our pain because at the end of the day you are getting your money...the only thing you are worried about is bad reviews. I mean that DOUBLE XP thing, is like a slap in the face....too weak for an apology.

koshelkov
koshelkov

So, most of us already paid for DLC and now they have no problems to delay it? And we cant get refund for the premium if we want because they already released first DLC? BRILLIANT, thank you EADICE!

TheCyborgNinja
TheCyborgNinja

I'm just happy that the version I own (for Xbox One) works really well. 64-player conquest is awesome!

ghost2046
ghost2046

how about putting in a party system - someone should be fired for forgetting that - I know people who aren't getting the game because of that

Fabian85
Fabian85

Have an ad idea for you...was playing this flood map saw an enemy on top of a building he didnt see me at first but then I got stuck on a ladder and killed. Didnt even know that was possible. Only in battlefield - dudutu..duduntun

pyro1245
pyro1245

just release bf1942 hd on the new engine with all maps and controllable destroyers please. do it. now. and have it be modable like the good old days. wtf happened DICE? c'mon.

Shantmaster_K
Shantmaster_K

It's amazing how poor the EA games are on the next gen consoles. FIFA 14 is a complete mess. 

Ra-Maxima
Ra-Maxima

At 1st EA have blamed sonys PS4 that is have an issues and than xbox1 and 360. now who is the fault?? of course EA

rlsmith42
rlsmith42

We will not stop releasing DLC until this is right! I mean... We will not release any more DLC until this is right!

Ereheru
Ereheru

So...they aren't going to work on the DLC that people have already paid for (that's what the Premium pays for, right?) until they fix the game that people have also already paid for?

I must say, that's an awful lot of cheek that EA is displaying to the Battlefield fans...

Sarg1010
Sarg1010

If only there had been a way to avoid these problems... Maybe giving DICE a month or two extra to work on the game before it was released.


OH WAIT.

KidsNDad
KidsNDad

@maximo No where near as many as you think after listening to these forums. It is not that bad, there are some issues that you should know of thou. First the campaign randomly resets, (All platforms) there is no real understanding why it does this, but you can turn on console one day and find your 6  Gold Star missions with all Dog tags and guns, and level progress gone for no reason.... this sucks and still not fixed. But MP side is great fun, and the odd gltich comes up, like in any game of this sort, but no more or less then I seen in CoD or any other BF. Search web about the game reseting itself and see some response to get an idea about what this is. But that small issue aside I have not seen nearly 1/5 of the compalints that people lash out about. I am certian that many are trolls that don't own the game but because of one reason or anouther bash EA. that or have it on PS4/PC which nay have a more broken version. Think of BF4 like Skyrim, great (a little buggy) for XO not so much for any one else.

Cakapoo
Cakapoo

@maximo game crashes mid match, single player saves get deleted are the biggest problems i see. it's crashed about 7 times in the last half hour for me.

domxnik
domxnik

@troll_eat_troll No, because China Rising and Second Assault are already coming out this month. They're saying there are three more after those, which are the three in the quote.

djpetitte
djpetitte

@TheCyborgNinja 

I have it for pc and I have over 60 hours in, I guess im really lucky because I don't know what all the fuss is about.  These issues must not be for everyone because the servers I play on are always full and my two friends and I have been playing since day 1 with minimal issues. there has to be a lot of other people playing too because most people out rank me and im level 34.

iceman200004
iceman200004

@TheCyborgNinja Agree with you on this playing battlefield on xbox one all day yesterday for 15hours only got kicked of game onces playing with 4 friends.

djpetitte
djpetitte

@pyro1245 

true that, did you ever try 1943, it was decent for a 15 dollar arcade game and it had destruction

troll_eat_troll
troll_eat_troll

@Ra-Maxima well maybe those system really had faults too.  I have been playing BF4 on PC for the past 3 weeks and no problems.

Cakapoo
Cakapoo

@KidsNDad @maximo These comments are from a month ago captain obvious.  Multiple patches have been applied since then.

KidsNDad
KidsNDad

@Cakapoo @maximo really 7 times? Maybe because the weather but I have been playing for days now, and not lost connection once. But 7 times, can not help thinking this is a lie, you would be hard pressed to get into 7 matches in 30 minutes yet alone get on and lose connection unless you have issue on your side. I have many servers on my fav list that have full bars and that I can play for hours at a time.

ghost2046
ghost2046

@troll_eat_troll @ghost2046 send out invites ... join game together

djpetitte
djpetitte

@troll_eat_troll 

that has what I have been saying since all this fuss too! I have over 60 hours into bf4 on pc and so two friends have almost as much, we all play together without issue since day 1..

I have seen the occasion server disconnect but for me it happens at the end of a round and its few and far between.

Cakapoo
Cakapoo

@KidsNDad @Cakapoo @maximo not sure if my other reply sent, but you must have gotten the game recently.  Look at the dates from the posts.  During the games launch window the game would crash constantly and without warning.  The game has had multiple major patches to make the game playable.