BioWare opens Old Republic customer service center

Developer cuts ribbon on Galway-based studio focused exclusively on support for upcoming MMORPG; 200 positions created to support game's launch.

With Star Wars: The Old Republic, BioWare is traveling to a galaxy far, far away to bring gamers a new experience. But the developer isn't trekking that far to open a new customer service center to help gamers through their journeys.

Star Wars: The Old Republic has been many years in the making.

BioWare and Electronic Arts today announced the opening of a customer service center in Galway, Ireland that will focus exclusively on Star Wars: The Old Republic. The shop, BioWare's first outside North America, will offer 24/7 assistance for the December-dated massively multiplayer online role-playing game.

According to the announcement, BioWare has created 200 new positions to support the launch of Star Wars: The Old Republic, which EA claims to be "one of the biggest game launches of the year."

Star Wars: The Old Republic is due out exclusively on the PC on December 20 in North America and on December 22 in Europe. Electronic Arts said in February that The Old Republic would be "substantially profitable" with just 500,000 subscribers, with anything above 1 million monthly users making the game "very profitable." Analysts have pegged the game's opening sales at anywhere from 1 million to 3 million units.

For more on Star Wars: The Old Republic, check out GameSpot's previous coverage or check out the latest trailer below.

Written By

Eddie Makuch is a news editor at GameSpot, and would like to see the Whalers return to Hartford.


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