Has great potential, but falls just short of expectations.
After the initial install and update, you are dropped right in the menu where you have access to character creation and customization options, as well as the community and games you can join.
The graphics are a bit dated, but sound effects are spot on with powerful sounding weapons and different voice commands 9as well as taunts). The controls are simple, and easy to learn.
SOCOM: Confrontation is multiplayer only, so customization and community are a big part of the game. You can change many aspects of your two character types (mercenary and commando), including body options, face options, and various gear as well as your weapons which have multiple sights and attachments. There are more options as you rank up within your clan (more on that), but the base options are a bit simple.
The best way to play is to join a clan, as the matches without good teammates usually devolve into a Call of Duty meets hide and seek match. Clan options are extensive, with mottos, insignias, colors, and other personalizations that make your clan stand out amongst the rest. You can choose to start one, but if you want to join one you better know some with a clan or join a tryouts. Promotions are handed out by leaders and with promotions, come more gear and weapons which give you an incentive to join one.
Many of the promised features (such as trophies and Home support) are not yet available, which makes it an odd choice to say so on the game case, and the games are a bit hard to get into but it seems that the game has been slowly improving.
In the end, there isn't too much reason to get this game unless you are a true SOCOM fan or just want to get into a serious online community. But for anyone else, you might want to wait until this game has all that has been promised.