People need to stop throwing this word around. When a game company says they're taking an IP in a new direction, and gamers lose their minds over fear that the title will be destroyed, that's entitlement. When a game company releases DLC to compliment a full game and people get upset, that's entitlement. When a game company releases a game for $60-$80 dollars, then fails to deliver a working product and gamers get angry, that's not entitlement. That's called being ripped off. If you decided to go to any company (gaming or otherwise) and tell them you were just going to take their product without paying, would you call their angry reaction "being entitled"? If you pay good money for a product that doesn't work, you have every right to be upset. That doesn't change just because the product happens to be a video game.