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How Epic Games fail as a game company (imo)

Gears of War 3
So.. I bought the game, brand new.. Go through the Campaign, happy as a lamb.. Then decide to play some Multiplayer.. Hmmm, what's this? Why is it so laggy..?

Epic Games: Oh well you need to BUY and download Fenix Rising for 800 MS Points to unlock the dedicated servers.

Me: So.. You're saying i paid for this game, new, when i could've easily got it preowned and you expect me to pay extra just to have any kind of DECENT online match..? Are you.. serious..? You can't be.. My god.. Didn't think i'd say this but i hate you more than EA....