The existence of cheaters in PC multiplayer games doesn't somehow change the fact that both PSN and XBL are terrible platforms.
The consoles, in terms of their ability to handle the needs of multiplayer gaming, are barebones. The universal shared friends list is the only real benefit, and even then the PC has a multitude of alternatives that are widely used and far more flexible.
Console gamers don't know what it's like being part of a gaming community that has a permanent home. At all times of the day through Discord I'm connected with 2-3 well established communities of friends that play a multitude of games. We utilize a combination of Discord and Teamspeak to have persistent voice communications in and out of games. I'm never disconnected from them and we can very easily coordinate over periods of time when gameplay sessions are happening. Doing this on a console is pretty much impossible. They just don't have the tools or interface.
Luckily Discord can be, and is, used by all. It's just a bit more awkward having to utilize a second piece of hardware to interface with Discord on the consoles. Having seamless integration would be amazing. The ability for Discord to be the primary method of VoiP and text chat in persistent channels with multiple VoiP channels per is extremely flexible and helps foster strong gaming communities.
The problem is you're paying $60 a year for an inferior service to be able to access half of the games you also purchased for $60. It's a pure scam.