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We have voted for a new union leader.

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Why is my account pending?

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I didn't get my account activation email.

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BILLING & SUBSCRIPTIONS

I can't cancel my subscription.

I want to report fraud.

It's been four months and I haven't received my magazines.

UNIONS / LEADERSHIP CHANGE

I'm having a union-related problem.

We elected a new union leader, now what?

TOURNAMENTS / CONTESTS

I never got my prize.

TECHNICAL SUPPORT

I was a good user and posted in the Technical Support forum, but an admin old me to report it to Customer Service.

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Broken game guides, download errors, 404 errors, "PID required", etc.

PURCHASES

Please contact the vendor for support. We offer games through our partners Best Buy, Trymedia and Boonty. If you go back to the gamespace page where you bought the download, you will see the name of the partner next to the purchase button.

GAME DEMOS, PATCHES OR OTHER DIGITAL DOWNLOADS

Please contact the vendor or the game Publisher/Developer. If you go to the gamespace page where you downloaded the file, you will see the name of the game developer and/or distributor, with links to our gamespace pages for them. If you follow the links, their gamespace pages will have links to their websites.

FIRST STEP

GAMESPOT FAQ

For answers to common questions about everything, go here:

http://gamespot.custhelp.com

NEWBIE FORUM

Learn to use the site from the experts! Post your questions here:

http://www.gamespot.com/pages/forums/show_topics.php?board_id=909097409

TECHNICAL SUPPORT FORUMS

SITE ENHANCEMENTS & FEEDBACK

Got an idea? Got an opinion? Post here:

http://www.gamespot.com/pages/forums/show_topics.php?board_id=314159277

DOWNLOAD MANAGER

http://www.gamespot.com/pages/forums/show_topics.php?board_id=909181732

FLASH VIDEO PLAYER

Got a question or problem with the flash video player? Post here:

http://www.gamespot.com/pages/forums/show_topics.php?board_id=909183325

OTHER VIDEO PROBLEMS

Not using the Flash video player and having problems? Post here:

http://www.gamespot.com/pages/forums/show_msgs.php?topic_id=25253499

GENERAL TECHNICAL SUPPORT

Having some other technical issue with the site? Post here.

Remember to report broken links or problems with your account to Customer Service.

http://www.gamespot.com/pages/forums/show_topics.php?board_id=314159278

See your problem listed below? Open a Customer Service incident here:

http://www.gamespot.com/support

MODERATION

Point loss, suspensions or bans.

I was moderated, what does that mean?

I want to dispute my moderation.

We have voted for a new union leader.

PENDING STATUS

Why is my account pending?

ACCOUNT ACTIVATION / EMAIL / PASSWORD

I didn't get my account activation email.

I can't login.

I made a typo on my email and can't login.

BILLING & SUBSCRIPTIONS

I can't cancel my subscription.

I want to report fraud.

It's been four months and I haven't received my magazines.

UNIONS / LEADERSHIP CHANGE

I'm having a union-related problem.

We elected a new union leader, now what?

TOURNAMENTS / CONTESTS

I never got my prize.

TECHNICAL SUPPORT

I was a good user and posted in the Technical Support forum, but an admin old me to report it to Customer Service.

REPORT BROKEN LINK

Broken game guides, download errors, 404 errors, "PID required", etc.

PURCHASES

Please contact the vendor for support. We offer games through our partners Best Buy, Trymedia and Boonty. If you go back to the gamespace page where you bought the download, you will see the name of the partner next to the purchase button.

GAME DEMOS, PATCHES OR OTHER DIGITAL DOWNLOADS

Please contact the vendor or the game Publisher/Developer. If you go to the gamespace page where you downloaded the file, you will see the name of the game developer and/or distributor, with links to our gamespace pages for them. If you follow the links, their gamespace pages will have links to their websites.

You're welcome. :)

If you encounter problems with your account in the future, please fill out a Customer Service incident report here:

http://www.gamespot.com/support

Technical Support problems should be reported in the Technical Support forums:

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Closing this thread.

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My apologies, there was a problem with your account settings. I have fixed the problem. Everything should be working fine now.

I'm sorry, I was logged in as someone else. Please create your Customer Service incident using this link:

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Thanks,

Sondra

4real

Hello,

Would you please enter your incident into our help system?

Here is the link:

http://www.gamespot.com/support

Thank you,

Sondra

My apologies that you are experiencing all these problems.  With elusive problems, your router may be the culprit.  Please rollback to an earlier verson to see if that fixes the problem.

FYI, the new Flash video player will be released in about two weeks!!!!

Hi --T-Virus--

Would you please create a Customer Service incident here:

http://www.gamespot.com/support

Please select "General Questions".

Then please copy what you wrote in your first post in this thread into the incident and let me know the following information:

your username:

your new email address that you entered into the change email page:

your old email address (the one before you changed it):

your first and last names:

the username on the account you got into (the one that's not yours):

Thanks!

Sondra

This is actually a Customer Support question (http://www.gamespot.com/support), but then I'll usually say we don't provide support for purchased games!  SO... what you need to do is contact the vendor - the company who sold it to you.  No, we didn't sell it to you, Best Buy did, or Boonty, or Trymedia.  Those are our vendor partners.  You can find out the vendor by going back to the page where you made the digital purchase and looking next to the purchase button.  You'll see the name of the vendor.  Then go to their website and politely ask for service.

I'll PM this to you in case you don't get it here.