I'm sorry, I realized I pointed you to incorrect information. I'm waiting to hear back for an answer. Thanks for your patience.

Update: Well it looks like the Beta is no longer available:

http://www.gamespot.com/event/codes/tabula-rasa/

Your key should be a 25 alpha-numeric (letters and numbers) key, separated by dashes into groups of 5, and look something like this:

XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

The only reason you'd need to be registered with charlieoscardelta.com is if you're attempting to get into the beta from their site. Otherwise, you don't need to be registered on their site.

If you haven't received an email, then your spam filters are probably blocking email from gamespot.com - even if it's not in your junk folder, your ISP could be blocking it before it even gets to your mailbox.

If you received an email with no discernable key, then create a Customer Support incident using the link below and please paste the contents of the email and put "COD4 BETA KEY" in the subject.

http://www.gamespot.com/support

If you're still having problems, create a Customer Service incident with all the information here.

This is not a problem we have on our site, and that it happens while you use either browser makes it seem like a system problem specific to your computer, possibly related to add blocking software. Have you checked the configuration for any add/popup blocking software you own to ensure you're allowing *gamespot.com? You may also want to allow these trusted sites GameSpot sues to host our content:

*.gamespot.com
cn.cbsimg.net
image.gamespotcdn.com
js.revsci.net
mbox4.offermatica.com

We're very sorry you have been having trouble with this download.

If you have had trouble accessing the Bioshock demo, please create a support incident here:

http://www.gamespot.com/support

Choose "Technical support" and put "Bioshock demo failed" in the subject. I'll credit you one month free for Total Access.

Thank you,

Sondra

My apologies, but our system was updated and has problems with usernames containing spaces. I have updated your username to be "Chris_Yaskoski". This should solve the problems you're having.