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Xbox Live isn't working for me.

I've recently tried to get on Xbox Live at the college I am attending, it will connect to the internet when I test my connection to Xbox Live, but it won't connect to Xbox Live itself. I've been trying to get it to work, but I don't know how I can get it to connect to Xbox Live, everytime I test my connection, it always says there is something wrong with my connection or I don't have the required MTU settings for Xbox Live. If anyone leaves their opinion it is more than welcome if you give your suggestions on how to solve this problem.