I have filed a complaint with the Washington BBB and with the Ohio Attorney State General.

My next step is to file a complaint with the WA attorney general.

I have also sent a certified letter to J Allard describing the situation I have.

I have setup an email address myxbox360isbroken@gmail.com

If you have stories, please let me know. I am doing this in case the AG decides to take this action further. Please include SNs if you have them, and a way to contact you (email preferable).

You can read my entire story at the IGN boards, under Xbox 360 forum, topic ### Official MS Answer ###

I tried to paste the URL but for some reason GS won't let me.