Now, if you're a game developer and you have an artistic vision that is outside the scope of the straight, male, game-playing majority, you need to expect your title to sell fewer copies because myself and millions of other people who built this industry for the last... 40 years or so, have no interest in (for example) experiencing the struggles of teenage-dom through the lens of a transgendered girl. So make your artsy game, manage your expectations, and realize that in a capitalist society, I should not be compelled to purchase something that I have zero interest in.
Furthermore, companies that function within said capitalist society should not be shamed for attempting to turn a profit by appealing to their biggest demographic: straight, male, gamers.
So here's the question, who subsidizes AAA titles that cost millions of dollars to make when they start including elements that large portions of the public find distasteful or offensive? You can cry and wring your hands all about how intolerant people are, but it all comes down to money and when Christian parents Bobby and Jane find out that there's a gay wizard in Dragon Age 3, they aren't going to be too keen on their kids playing it.
You're right, which is why people rather buy braindead rehashes like COD and BF every year where you unquestioningly mow down hundreds of brown people, just because. To contrary the acknowledgement of the fact that females, non-Whites, and gays exist within the gaming community with the "endangerment" of your own identity as a straight White male is laughable. Just like the movie industry where artsy movies like Boyhood can coexist with your standard action fare like Captain America, the CODs and BFs in the gaming industry can coexist with your Gone Homes and Depression Quests, because none of your indie fare are trying to appeal to you or replace your standard consumerist dross, and their authors aren't blind to the fact. You're free to purchase and play whatever "safe" game you feel like, and I tend to look out for games which at least attempt to breakout from the mainstream narratives.
And I won't fault companies trying to make a profit in a capitalist society, but that doesn't mean that should be given free passes either. Stereotypes of women and non-Whites often exists, not because that their creators are deliberate racists or misogynists, but because poor storytelling techniques often renders people into simple, cardboard cutouts, and it does say something when the storyline of your most acclaimed games are still relegated to ripping off popular summer movie themes. If there are still people in the 21th century who can't handle the fact that gay people exists and can be depicted on popular media, that's their problem, just as people are allowed to purchase games simply because it contains gay people.
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