Alright here was the situation:
The consol, launch Xbox, was playing Shadowrun without a problem until I switched to Forza. The system's disk drive stopped functioning. The drive won't try to spin any disks placed in it (I've tried Xbox 360 game disks, CDs, and DVDs). I made sure the disks work in their other respective devices as well. I've tried restarting the system and letting it remain off for a day. I've tried playing disks while the consol sits vertically and horizontally, with HDD, and without; all with no effect.
This isn't the first time the drive has stopped functioning but in the past it's been able to read the disks after a few tries. All the other functions of the Xbox 360 work without a problem and I've never seen the 3 red light error.
Luckily I purchased a 2 year Product Replacement Plan from Best Buy. So I called them up today to get a replacement voucher. The process involves sending back my product "with all the accessories" and when they verify that it is dysfunctional they'll send me a Best Buy gift card to the amount I payed for the premium Xbox 360 and warranty.
So that's good and all, but I didn't get my 360's HDD which contains countless game saves and more importantly about 30 XBLA games paid in full. I did't wanna lose any of that so here were my options as I saw it:
A) Don't send Best Buy my HDD --- I have no clue if they'll accept it without the HDD, if anyone has any experiance with the Best Buy Product Replacement Plan then any info would be greatly appreciated.
B) Try to find an Elite so I can transfer my saves before I ship it out ---- but then I'd have $450 Best Buy credit unused and would have to spend $500 of my own money.
Relunctant to do either, I packaged up my 360 and headed over to Best Buy. They were real nice about it and gave me a new 360 and swapped the new HDD for my old HDD. I had to buy a new 2 year warrenty but I didn't include the controller, headset, and network cable that came with my old 360 so I got a new controller, headset, and cable for free
Seems to me like Best Buy is the place to buy consols because with their $50 replacement plan you don't have to send it in like MS's warrenty. So there is zero wait, that morning it broke, and that night I had a brand new 360 and was playing away again.