Wow, thanks Microsoft...

Last night I was suspended from XBOX Live until the 23rd. I was pretty clueless as to why since I hadn't even played with others recently, I had only been playing a single-player dynasty on NCAA Football 09. Anyway, I called XBOX customer support earlier to see if they could tell me specifically why I was suspended.

I have to talk to the robot for about 5 minutes to get it to connect me to an agent. I'm then put on hold for 10 minutes to listen to Halo music. I then must talk to an agent for another 10 minutes so he can find my Live account, only to have him put me on hold for another 5 minutes. He returns and says, "I don't know exactly why you were suspended, review the code of conduct." I finally get to get off the phone, knowing no more than I did before I called.

I'm pissed off because I feel like I'm losing two days of service for nothing. I don't have to work today so I was finally going to get to play some Unreal Tournament 3.

Anyway, I personally don't believe if I can't be told why I was suspended, it doesn't warrant a suspension at all.

[/end rant]

Ask to speak to a supervisor. The person that answers the phone types in info and reads a screen. He/she doesn't know anything.

Edit: You shouldn't have made a new thread for this. Seeking attention much?

Edit: You shouldn't have made a new thread for this. Seeking attention much?

kryloc

Wow, man. Chill out. Attention from guys on a gaming forum doesn't give me the jollies. There are enough threads on this board that are worthless, one more won't hurt.

I would definitely call back and even before the agent can go into his/her speech, just tell them you want to speak with a supervisor. Then you can skip all the uncessary BS.

They have to provide you with a reason for your suspension. It doesn't make sense if they can't, because how did they know to suspend you in the first place if they can't see anything wrong?

You might be able to get a free month if you complain long enough.

This is what probably happened...

You were acting like a little kid and endlessly swearing over and over at someone for no reason whatsoever and they reported you...

OR

You sent messages to someone endlessly swearing over and over like a kid for no reason whatsoever.

Which did you do?

[QUOTE="kryloc"]

Edit: You shouldn't have made a new thread for this. Seeking attention much?

TM_Darkside

Wow, man. Chill out. Attention from guys on a gaming forum doesn't give me the jollies. There are enough threads on this board that are worthless, one more won't hurt.

Chill out? Laugh. At least you admit your threads are worthless.

[QUOTE="kryloc"]

Edit: You shouldn't have made a new thread for this. Seeking attention much?

TM_Darkside

Wow, man. Chill out. Attention from guys on a gaming forum doesn't give me the jollies. There are enough threads on this board that are worthless, one more won't hurt.

[QUOTE="TM_Darkside"][QUOTE="kryloc"]

Edit: You shouldn't have made a new thread for this. Seeking attention much?

xTheExploited

Wow, man. Chill out. Attention from guys on a gaming forum doesn't give me the jollies. There are enough threads on this board that are worthless, one more won't hurt.

Ownt? Never once did I freak out. Therefor I cannot chill out.

He already made a topic about this. I was simply stating he shouldn't make a NEW topic for an update to his previous topic.

Never once did I say he should blog it.

[QUOTE="xTheExploited"][QUOTE="TM_Darkside"][QUOTE="kryloc"]

Edit: You shouldn't have made a new thread for this. Seeking attention much?

kryloc

Wow, man. Chill out. Attention from guys on a gaming forum doesn't give me the jollies. There are enough threads on this board that are worthless, one more won't hurt.

Ownt? Never once did I freak out. Therefor I cannot chill out.

He already made a topic about this. I was simply stating he shouldn't make a NEW topic for an update to his previous topic.

Never once did I say he should blog it.

This is what probably happened...

You were acting like a little kid and endlessly swearing over and over at someone for no reason whatsoever and they reported you...

OR

You sent messages to someone endlessly swearing over and over like a kid for no reason whatsoever.

Which did you do?

taj7575

awnser my question please?

[QUOTE="taj7575"]

This is what probably happened...

You were acting like a little kid and endlessly swearing over and over at someone for no reason whatsoever and they reported you...

OR

You sent messages to someone endlessly swearing over and over like a kid for no reason whatsoever.

Which did you do?

taj7575

awnser my question please?

[QUOTE="xTheExploited"][QUOTE="TM_Darkside"][QUOTE="kryloc"]

Edit: You shouldn't have made a new thread for this. Seeking attention much?

kryloc

Wow, man. Chill out. Attention from guys on a gaming forum doesn't give me the jollies. There are enough threads on this board that are worthless, one more won't hurt.

Ownt? Never once did I freak out. Therefor I cannot chill out.

He already made a topic about this. I was simply stating he shouldn't make a NEW topic for an update to his previous topic.

Never once did I say he should blog it.

Judging by your sig, it seems like you're bitter about something.

This is what probably happened...

You were acting like a little kid and endlessly swearing over and over at someone for no reason whatsoever and they reported you...

OR

You sent messages to someone endlessly swearing over and over like a kid for no reason whatsoever.

Which did you do?

taj7575

I know most of you won't believe me, but I honestly didn't do either of those. I'm a mature person. I usually abstain from mindlessly cussing out people I don't know.

I know most of you won't believe me, but I honestly didn't do either of those. I'm a mature person. I usually abstain from mindlessly cussing out people I don't know.TM_Darkside

I believe you, dude. I've had people report me because I won't switch teams in Gears or some other garbage like that. People can be pretty pathetic on XBL.

Its 1 day. Get over it.Matt-4542

Of course, and the 1 day is not what bothers me. What bothers me is that I'm given this bogus suspension and given no explanation for it, even after calling customer support. It's a joke...

[QUOTE="taj7575"]

This is what probably happened...

You were acting like a little kid and endlessly swearing over and over at someone for no reason whatsoever and they reported you...

OR

You sent messages to someone endlessly swearing over and over like a kid for no reason whatsoever.

Which did you do?

TM_Darkside

I know most of you won't believe me, but I honestly didn't do either of those. I'm a mature person. I usually abstain from mindlessly cussing out people I don't know.

Well...Then I dont know.

Thats usually what people do on live to get themselves suspended.

Forget the phone. Go to the xbox.com forums and send a PM to Stepto. He runs the Live police force, whatever they're really called. He'll be able to tell you why you were suspended, usually in embarrassing detail. Bane_v2

You have the alternative in the quote above, looks like your best bet.

This is what probably happened...

You were acting like a little kid and endlessly swearing over and over at someone for no reason whatsoever and they reported you...

OR

You sent messages to someone endlessly swearing over and over like a kid for no reason whatsoever.

Which did you do?

taj7575

someone can't read...he said he been playing single player all this time...read before you post...

[QUOTE="kryloc"]

Edit: You shouldn't have made a new thread for this. Seeking attention much?

TM_Darkside

Wow, man. Chill out. Attention from guys on a gaming forum doesn't give me the jollies. There are enough threads on this board that are worthless, one more won't hurt.

lol obviously it does cause you are whining to people who have no power to help you over an issue that you probably deserved to get suspended for neways, so yeah stop crying, stop making useless threads about issues that no one really cares about.