Ok so I created my account.....well before i was 18 and now i'm almost 21. I can't upgrade to an adult account and haven't been able to for sometime. Does anyone know how to fix this or what might be causing it? I have looked everywhere to find the answer short of calling x box customer support. I don't want to lose my account so thats why i'm trying to figure out if callling customer service would even fix the issue.