The Broken XBOX 360 Discussion & Help Thread

why do 90%+ of posters with broken 360's have less than 30 posts?rdo

Because maybe there are better things to do in life than post here over 7,100 times.

why do 90%+ of posters with broken 360's have less than 30 posts?rdo

Well, I too have now fell victim to this garbage that I call my system. I purchased my Xbox 360, roughly, 5 months ago and had only bought 1 game the day I picked up the box (Fight Night RD 3). That is the only game to ever touch my Xbox 360. I may have logged 30 hrs total on this system and thats pushing it. So, yesterday I go out and purchase NHL 07... a game I have been dieing and waiting on end to get. Well, I come home and pop it in the system and sure enough it wont go past the menu screen, the box isnt reading ANY of my discs. I also borrowed PGR off of a buddy that day and it wouldnt load either.

So, now I have this 5lb box of garbage that I'm going to have to pay to have shipped to MS because I felt I didnt need the extended warranty at the time of purchase... for some reason I had put a tremendous ammount of faith in Mircrosoft and the 'quality' of their product's.

Down with Gates!!!!

Anyone remember back in the day when sh*t actually work for more then a month. I would not put it past MS if they purposely made defaults just so the could rake in cash and even more on extended warranty.

CRAP!!!

I was sitting here pretty smug thinking I lucked out and got a keeper...

Today without warning I'm sifting through my XBOX LIve Marketplace to download some demos and wham...a weird sound like audio scratching and chirping, then the video goes garbage onscreen, kinda like artifacting on a PC if there is overheating or GPU errors and then wham lockup..

So I try to restart...Nothing...

Power down and up again....3 Rings of Red AHHHH!!!!

I am dumfounded...I have kept this machine in pristine shape...non smoker, 33 year old gamer..this has to be manufacturer issues.

Anyways, the Cost of repair is now $139.90...I'd better get a pristine one back or my fixed original

What's sad is my Atari 2600 still works....yeah, the one I've kept in my attic over 25 years :(

Heck, just bypass the MS extended warranty and use the store's. Both Sam's Club and Costco have excellent 360 packages and both of the stores have POSTED 100% satisfaction guarantees at the customer service counter. Never deal with MS again, just take your system back to Costco and let them deal with Microsoft.  They just end up returning the units to MS anyway, and they will end up at some store as a refurb later down the road.

I know they stand by their word, because I took a $600 grill that rusted out in 2 years back to Sam's. They gave me my money back no questioned asked. I have had similar experiences at Costco.

Yes, they both cost money for membership, but that's less than the price of a regular extended warranty.
rovershack

Thank god. Finally some place were we can talk about our busted 360s.bigroy666

my xbox 360 does not run as microsoft declare

i think it is not good when i play dead rising game

[QUOTE="bigroy666"]Thank god. Finally some place were we can talk about our busted 360s.Mineut

[QUOTE="rovershack"]Heck, just bypass the MS extended warranty and use the store's. Both Sam's Club and Costco have excellent 360 packages and both of the stores have POSTED 100% satisfaction guarantees at the customer service counter. Never deal with MS again, just take your system back to Costco and let them deal with Microsoft.  They just end up returning the units to MS anyway, and they will end up at some store as a refurb later down the road.

I know they stand by their word, because I took a $600 grill that rusted out in 2 years back to Sam's. They gave me my money back no questioned asked. I have had similar experiences at Costco.

Yes, they both cost money for membership, but that's less than the price of a regular extended warranty.
JoelWhy

Look, you don't own a 360 . you know it and I know it. Yes it's popular these days to bash Microsoft but give it a rest. You're never going to scare people out of making a purchase with constant "Xbox sucks" posts so just head back to your regular forum and use your regular account. caiaphas143

[QUOTE="gold_elite420"]

I purchased my 360 on launch day.  Last night i was playing saints row for a bit and turned off the console for dinner.  Upon my return i pushed the on button and to my suprise i see three flashing red lights (top and bottom left and lower right).  I turned off the console and unplugged all of the wires and replugged them and still i get the red lights.  I called microsoft and they troubleshooted me threw the same steps but adding that i should try and remove the hard drive, turn on the system, and if it works to turn it off again and replace the hard drive.  This actually worked at first and i was happy has hell until it decided to freeze up on me.  When i restarted it the red lights returned.  What im trying to get at is that they said i was covered under warranty ( i purcharsed it at launch) and that they'll send me a box to send the 360 in for repair.....problem is that my xbox 360 wants to work now..... no matter how many times i turn if off and restart the system i seem to get the standard green ring.  What should i do?  Send it back, call them and ask, or keep it and pretty much wait for it to crash again?  im afraid that if i send it back then they will see that it boots with the green rings and they'll return it to me.  Ive also noticed that my xbox 360 is louder now that it boots up...almost like a loud humming sound coming from the inside.  Any comments or advice would be greatly appreciated! 

JoelWhy

Sorry to be the bearer of bad news, but your system will be...how should I put this...uhmmm, did you see Old Yeller? Well, your system will be at peace with Old Yeller very soon. You're console is doing almost EXACTLY what mine did before she croaked. I had actually forgotten about the humming sound until you mentioned it. (If you listen very closely, I think your console's actually humming a funeral hymn.)

Did you buy the extended warranty?

I did buy the extended warranty but check this out....i started noticing that i can play single player with all of my games.....my system ONLY freezes during online multiplayer....when i restart the system i get the red lights.  I called ms back with this little bit of info and the person on the line seemed alittle suprised about this.  After being on hold for dang near a half an hour he came back on the line saying that there seems to be a problem not only with my console but my hard drive as well.  I would have to send them both in.  Upon hearing this i stressed the the guy that i wanted all of my saved data but he told me everything would be deleted!  The only thing that would stay is my gamerscore and gamertag.  Does this mean that all of my achievements will be deleted or is that impossible if my gamerscore will be saved?  Has anyone else had to go threw this???  The thing that really stresses me is that on the  shipping box it CLEARLY states that if you send any assessories to ms they will NOT be returned.  What if i send in my xbox360 w/ hard drive and i get it back with no hard drive?  Even worse...what if i get it back and i cant log onto my xbox live account or i have to start over with a new gamer tag???!!  i wouldnt stress it if i didnt have a close 12000+ score!!  Thanks for listening and trying to help a fellow x360 gamer. 

[QUOTE="JoelWhy"][QUOTE="gold_elite420"]

I purchased my 360 on launch day.  Last night i was playing saints row for a bit and turned off the console for dinner.  Upon my return i pushed the on button and to my suprise i see three flashing red lights (top and bottom left and lower right).  I turned off the console and unplugged all of the wires and replugged them and still i get the red lights.  I called microsoft and they troubleshooted me threw the same steps but adding that i should try and remove the hard drive, turn on the system, and if it works to turn it off again and replace the hard drive.  This actually worked at first and i was happy has hell until it decided to freeze up on me.  When i restarted it the red lights returned.  What im trying to get at is that they said i was covered under warranty ( i purcharsed it at launch) and that they'll send me a box to send the 360 in for repair.....problem is that my xbox 360 wants to work now..... no matter how many times i turn if off and restart the system i seem to get the standard green ring.  What should i do?  Send it back, call them and ask, or keep it and pretty much wait for it to crash again?  im afraid that if i send it back then they will see that it boots with the green rings and they'll return it to me.  Ive also noticed that my xbox 360 is louder now that it boots up...almost like a loud humming sound coming from the inside.  Any comments or advice would be greatly appreciated! 

gold_elite420

Sorry to be the bearer of bad news, but your system will be...how should I put this...uhmmm, did you see Old Yeller? Well, your system will be at peace with Old Yeller very soon. You're console is doing almost EXACTLY what mine did before she croaked. I had actually forgotten about the humming sound until you mentioned it. (If you listen very closely, I think your console's actually humming a funeral hymn.)

Did you buy the extended warranty?

I did buy the extended warranty but check this out....i started noticing that i can play single player with all of my games.....my system ONLY freezes during online multiplayer....when i restart the system i get the red lights.  I called ms back with this little bit of info and the person on the line seemed alittle suprised about this.  After being on hold for dang near a half an hour he came back on the line saying that there seems to be a problem not only with my console but my hard drive as well.  I would have to send them both in.  Upon hearing this i stressed the the guy that i wanted all of my saved data but he told me everything would be deleted!  The only thing that would stay is my gamerscore and gamertag.  Does this mean that all of my achievements will be deleted or is that impossible if my gamerscore will be saved?  Has anyone else had to go threw this???  The thing that really stresses me is that on the  shipping box it CLEARLY states that if you send any assessories to ms they will NOT be returned.  What if i send in my xbox360 w/ hard drive and i get it back with no hard drive?  Even worse...what if i get it back and i cant log onto my xbox live account or i have to start over with a new gamer tag???!!  i wouldnt stress it if i didnt have a close 12000+ score!!  Thanks for listening and trying to help a fellow x360 gamer. 

My Xbox 360 broke down on me Tuesday. I had my 360 for exactly six months. It played perfect. I didn't have any problems with it at all. I put Oblivion in and played it for about hour. It started freezing up. I just resetted it. It did this 3 times. On the third time I couldn't get my 360 back on. I couldn't even get the xbox title up on my tv screen. I got the three red rings of light. Its very disappointing to have a new console that you like and to have it break down on you in only three months. I own a ps1, ps2, gamecube, original xbox. I've never had a system to break down this quick. I''ve only played maybe 300 hours on my 360.

I put this up so if this happens to you don't feel bad. You're not the only one. I did call Microsoft they told me that they would fix it for free. I'm  supposed to receive a box to mail to Texas. They told me it would probaly take 11 days. I wish that if there is a problem with the system that they would solve the problem not just for me but for everybody.

Someone I know has gone as far as starting a website due to the constant problem's he's had with his 360's.  He just put the site up a day ago.  If you read the "about me" section it gives a good explanation of why the site has been started.  It definately sucks considering I've had my 360 since launch as well as my brother in law and neither of us has had any problems.  You'll have to check it out sometime.  See ya.

www.xbox360ripoff.com

[QUOTE="caiaphas143"]Look, you don't own a 360 . you know it and I know it. Yes it's popular these days to bash Microsoft but give it a rest. You're never going to scare people out of making a purchase with constant "Xbox sucks" posts so just head back to your regular forum and use your regular account. JoelWhy

how long does it usually take before these problems occur? i mean does it take a few weeks or months? versatili3

It all depends.  Just know that the longer the systems are out, the less chance of them breaking there is.  Right now, the system failure rate, is probably pretty low, as compared to early this year.

Just a buy a $20 or $30 warranty from MS, which is one year I think.

man my xbox 360 broke three weeks ago the three red lights of death

got my 360 back on friday but they sent it back broke still not the the three red lights this time it came on but wont read the disc anymore known of my 360 games or cds or dvd movies

ms really rushed this system my xbox 360 was poorly made i showed of never got it on launch and waited like a year

My Xbox360 broke down 7 months after i bought it, i called 1-800-4my-xbox and am getting a "pre-paid" box shipped to me so i can send them my $434 paper weight. but im being charged $139.99 becuase my warrenty is expired, why should I have to pay for the mistakes of MS. i dont see why i should, but it was either pay to get it fixed or sell it as a broken system and EB games only will pay $50 for a broken system, i got f#%$ed by microsoft, thanks for nothing Bill Gates.sandorisrael

this may be a stupid question but i havnt seen anything around stating anything about it, but i will admit im too lazy to search through every thread. i just bought an xbox 360 a few days ago and dead rising as my first title. the system and game are brand new. ive been playing the game for 5-6 hours so far and there has been about 3 disc read errors. im not sure what this means. any help is appreciated. yes i have checked to make sure the disc is clean and like i said its brand new.ChronoChris

I haven't had any problems with my xbox 360, but I'm pretty much in the same exact scenario you are in.  I bought mine about two weeks ago with just dead rising and have played it for about 10 hours maybe.  Thats it with the exception of a few demos.  Thankfully, I haven't had any kind of errors *knock on wood* I couldn't tell you what they mean, but if I were you I'd take it back and exchange it right away or if you're paranoid try to get a refund.  If its only been a couple of days you should be able to do that, with all the complaints I wouldn't take any chances on waiting for it to die on you. Maybe all this stuff is overblown, but I wouldn't want to take any chances with $400 hardware on the line. 

NOOOOO!!!!!

I now have the 3 red lights. I called in to 18004myxbox, and they are like.. Since your out of warrentee you have to pay $130.. I was like.. uhhh wtf?  i dont think so... Then i reminded them how sony, even if your out of warrentee, will fix Ps2's for free. At least they did for me.. twice... And the guy from xbox was liek...   uhhh, well, we will pick it up for you?  lol..  god microsoft sucks

This was pretty funny!!!

So I got my "coffin" today and followed the steps to put my DeadBox 3RLOD to sleep (RIP) ...

I wanted to follow the instructions explicitely so as to not delay my order.

So I read:

Step 1:  Remove inner box from larger box

Step 2:  Place XBOX in Bag and place in box

Step 3: Close box and insert box into main box.

Step 4: Seal Box with clear disc and cover package slip with new slip

Step 5: Call UPS to arrange pickup

Then I read further down:

"To expedite processing of order please include this sheet with the following information, Name, Address, Serial number etc"

I'm like WTF???? they can't even get the return for repair instructions correct...needless to say I slipped it into the box through a crack

I did laugh at my own expense though, that's what I get for following directions :roll: