READ THIS!!! Solution to crashes caused by overheating!! (Thanks for the sticky)

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#151 Posted by PWS41 (3224 posts) -

[QUOTE="falstaff"]News Flash! Suspended power brick does not stop the deep freeze! Tony__c

I'm still freezing every 5-10 minutes.



Are you

a.) on a carpet
b.) enclosed area (a cabinet)
c.) Easily heated surface
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#152 Posted by suse920 (1272 posts) -
lol nice
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#153 Posted by Tony__c (3896 posts) -
[QUOTE="PWS41"]

[QUOTE="falstaff"]News Flash! Suspended power brick does not stop the deep freeze! Tony__c

I'm still freezing every 5-10 minutes.



Are you

a.) on a carpet
b.) enclosed area (a cabinet)
c.) Easily heated surface



No, No, and No.  For crying out loud, I've tried everything.  Vertical, horizontal...you name it. I don't even think it's a heating problem at all.  I even bought fans to use on it and that didn't help at all.
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#154 Posted by generaltiger (6608 posts) -

My 360 was crashing a lot (like once every 20 minutes). So I took the power supply off the ground and suspended it in the air with some string. I have been playing for about 3 hours straight and no crashes so far!

EDIT: I found an easier way to do this. I got a box with no cover and put the power supply on the edges.

Pics:

Power Brick 2

Power Brick 1

Goldeneyemaster

OMFG, lol, I did the exact same thing yesterday when my 360 was getting a little bit warm on the back. No crashes at all since I picked it up yesterday.
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#155 Posted by shad0w913 (1670 posts) -
Posted on my site :) http://www.the360report.com/index.php?mod=article&id=77
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#156 Posted by fritz311 (1725 posts) -
mines on the carpet in a corner and its doing fine. no problems here
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#157 Posted by gunselenigma (234 posts) -
[QUOTE="-Unreal-"]I can't beleive you people are happy about this. It's a fault, a major one at that. This is the kinda fiddly thing you would maybe expect to do with a stereo from the 1980's or something. But a video games console which is supposedly so advanced and all, it's seriously dissapointing.



well said. And this "trick" does not work for me. It still crash's and its 58F in my house (oil ran out) so owell's
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#158 Posted by matttrd (5076 posts) -
You are a genius.:lol:
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#159 Posted by Goldeneyemaster (6906 posts) -
I think that there may be some other problems besides overheating for some people's Xbox 360s. I would suggest calling tech support to get it repaired because it is probably the system itself.  This is just one solution, and it seems like it has worked for some people (including me).
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#160 Posted by falstaff (577 posts) -
I wonder if its software? Doesn't happen when I'm just goofin around 360 menu... I'm playin PDZ.
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#161 Posted by falstaff (577 posts) -
Are there any Mods workin tonight?
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#162 Posted by Goldeneyemaster (6906 posts) -

[QUOTE="-Unreal-"]I can't beleive you people are happy about this. It's a fault, a major one at that. This is the kinda fiddly thing you would maybe expect to do with a stereo from the 1980's or something. But a video games console which is supposedly so advanced and all, it's seriously dissapointing. gunselenigma


well said. And this "trick" does not work for me. It still crash's and its 58F in my house (oil ran out) so owell's

Your console must be freezing for some other reason.  Once again, this fix will defintley NOT work if the crashes arent caused by overheating.

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#163 Posted by falstaff (577 posts) -
http://forums.xbox.com/552599/ShowPost.aspx
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#164 Posted by sneschief (724 posts) -
Well, my Xbox 360 has been freezing with every game i play-about 15 minutes into any game it freezes, but i moved/cleaned everything around my xbox (it was already clear enough, but i did this just to make sure), and it still freezes, although this time it was around 30 minutes into game play.  I really hope this works temporarly before frys gets in more 360s so i can exchange it.  wish me luck! thanks
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#165 Posted by hfriscia (1138 posts) -

[QUOTE="76ers"]start spreading this tip then?Goldeneyemaster

Yes start spreading it.  It really works and will keep down the whining of all the people on this forum.  Also this is GREAT news because this means the power supplies are bad, not the console itself which means M$ can send out good power supplies later to replace these crap ones.

Thanks for the tip, and hopefully it's just the power supply

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#166 Posted by hova63 (191 posts) -

F that I am not waiting that long I am going to Find away to get one before the Xmas

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#167 Posted by Goldeneyemaster (6906 posts) -

http://forums.xbox.com/552599/ShowPost.aspx falstaff

Thanks to whoever posted the link to this thread.  Hopefully it will keep the whining down over there.

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#168 Posted by falstaff (577 posts) -
It only freezes when you play a game? Why?
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#169 Posted by PbrghSteelers86 (443 posts) -
I own the system myself, as do 3 other friends of mine. I've had no problems yet (or my friends) other than my XBOX does seem to emit heat hot enough to keep my room warm here in winter. I'm wondering if this will advance to a larger problem. I'm seriously contemplating the eBay route until a system that that doesn't act as a prototype is released. But I have no complaints yet, but I'm getting worried. I've had my system on for about 4 songs playing in CD and it's very hot. :evil:
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#170 Posted by jpKNOCKOUT (4393 posts) -
hm..i played for 7 hours today, it only freezed twice *During PDZ*

also when i put in some games into the 360, a msg comes up that says "please insert this disk into a 360 console"
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#171 Posted by sneschief (724 posts) -
Um, sadly, this method didnt work that well, i got a little more game play, but it only lasted like 30 minutes.  whats weird is i can play a dvd movie for like an hour (thats all i tested) without a hitch
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#172 Posted by baghdadbombers2 (36 posts) -
how did this and that other problem where when you move ur 360 while ur playing scratches the game get by MS??
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#173 Posted by ludachaz (437 posts) -
makes sence, as the heat of a PSU goes up the amount of power it makes goes down. Just like with PC power supplies, once you dont have enough power, you either crash, freeze or show artifacts and bugs. 360 needs either a more powerful power supply or better cooling on it.

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#174 Posted by swlover_13579 (781 posts) -

This needs to be stickied! ASAP! Excellent solution! I did it myself on my PC. Not to mention that I'll be able to play my 360 as soon as I get it with no problems!

Goldeneye, you are a genius! Thanks a billion!

:D

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#175 Posted by Ace_Gunner (157 posts) -
I bought a little wood shelf for my wall behind my hdtv and put my brick on it. No crashes yet and we've been torturing this 360, I think somone has been playing non-stop since release between my brothers-in-law, kids, and me. I think it had a 30 minute rest when we all piled in the car to go pick up PDZ.Dougolson507


ROFLMAO! The only release the 360 got is when you all went to go get another game to torture it with summore!
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#176 Posted by Prestoner77 (2496 posts) -

My 360 was crashing a lot (like once every 20 minutes).  So I took the power supply off the ground and suspended it in the air with some string.  I have been playing for about 3 hours straight and no crashes so far!

EDIT:  I found an easier way to do this.  I got a box with no cover and put the power supply on the edges.

Pics:

Power Brick 2

Power Brick 1

EDIT 2:  This is just one way of doing it.  The main point of this fix is to get your PSU off the ground for maximum heat release. 

Also, it seems like most 360s are freezing due to overheating.  My Xbox 360 was freezing every 20 minutes. When I put the PSU on this box I left the console on for 7 hours without crashing (I finally decided to turn it off). 

NOTE: If your 360 is not freezing because of overheating, this fix WILL NOT work.

Goldeneyemaster

I'm thinking instead of doing that,  maybe just placing the adapter vertically on the floor will do the trick

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#177 Posted by Oemenia (10327 posts) -

[QUOTE="PWS41"] [QUOTE="-Unreal-"]I can't beleive you people are happy about this. It's a fault, a major one at that. This is the kinda fiddly thing you would maybe expect to do with a stereo from the 1980's or something. But a video games console which is supposedly so advanced and all, it's seriously dissapointing. -Unreal-


unreal i'm not gonna call you a fanboy cause I know you have all the consoles. But to call the 360 crap is just stupid. These are generation one games for the system. A good portion are very unoptimized ports. But it's the time developers put into the games that give the games good quality. Look at COD2, its runs at a very solid 60fps with no slowdown in HD. Then there is Quake which uses the same Doom 3 engine the xbox could handle. Every game system has a rough launch. Also you need to remember not everyone has this problem. I for one dont have it.



I'm not gonna reply after this one becuase the mods might think I'm trolling. However, CoD2 on 360 doesn't look as good as it does on PC, plus it DOES have slowdown.
And Quake 4 is a mess on 360, both in detail and framerate. These aren't the only games that don't handle very well on the console.
Not trying to go against MS or Xbox or any of that kinda crap, I'm just saying the system has problems and it doesn't look good for it's future.
With that said, I'll still have my 360 when it's out.

Oh really, proof?

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#178 Posted by Goldeneyemaster (6906 posts) -
bump
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#179 Posted by 3_Doors_Down (1228 posts) -
I mine crashes, i'll try it out. Actually, i'll just put the brick in that position from the start. Better safe then sorry.
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#180 Posted by Icecold91 (50 posts) -
how bout putting the xbox 360 on top of an open box or in mid-air?
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#181 Posted by Goldeneyemaster (6906 posts) -

how bout putting the xbox 360 on top of an open box or in mid-air?Icecold91

But right now it looks like the power supply is overheating, not the actual console. 

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#182 Posted by xXSquadronXx (1428 posts) -
OMFG  No excuse for overheating, or other technical issues.  MS:  STEP UP!!
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#183 Posted by pigmonster (25 posts) -
Goldeneye, you should patent this and sell on ebay! !
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#184 Posted by Goldeneyemaster (6906 posts) -
.

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#185 Posted by CaptainCrazy (6856 posts) -
Did you happen to have the power supply laying on a thick carpet with the ventilation holes facing down????
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#186 Posted by Goldeneyemaster (6906 posts) -

Did you happen to have the power supply laying on a thick carpet with the ventilation holes facing down????CaptainCrazy

no

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#187 Posted by Goldeneyemaster (6906 posts) -

Goldeneye, you should patent this and sell on ebay! !pigmonster

That would be funny

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#188 Posted by REforever101 (11224 posts) -

wow, youre a genius!!!!!!!!!!!!

this will be the first thing i do when i get one

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#189 Posted by Goldeneyemaster (6906 posts) -
bump
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#190 Posted by jloebick (25 posts) -
Forgive me if this has been explained, but I didn't read all 19 pages of posts, but how does the power supply over-heating cause the Xbox 360 to lock up? I would think if the power supply over-heats and "shuts down" it would cause the Xbox to shut down, not lock up. There seems to be evidence that keeping the power supply cool helps, but it doesn’t make sense to me.
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#191 Posted by Goldeneyemaster (6906 posts) -

Forgive me if this has been explained, but I didn't read all 19 pages of posts, but how does the power supply over-heating cause the Xbox 360 to lock up? I would think if the power supply over-heats and "shuts down" it would cause the Xbox to shut down, not lock up. There seems to be evidence that keeping the power supply cool helps, but it doesn’t make sense to me.jloebick

Here is my guess: Because when the PSU overheats, it cant supply enough power to the system, so the system freezes.  The PSU still supplies the system with some power, just not enough to actually play a game.

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#192 Posted by DropOut_NW260 (25 posts) -
Its sad that all these problems are going on. All this hype and what do you get? well most people get a good console but alot of folk are getting what they paid for=defective garbage.
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#193 Posted by JumpingMirrior (11495 posts) -
My PM to Fiddlecub worked! I got it stickyed!
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#194 Posted by SparkyArki (365 posts) -
My friend has also had 2 games scratched could it be because the console was standing? what do you guys recommend?
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#195 Posted by mauvilto (384 posts) -
did ya'll know this tip is already published on www.planetxbox360.com lol
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#196 Posted by mauvilto (384 posts) -
another thing that will work is to put it on a big metal that will be the ultimate freshing for ur power box and xbox... maybe this will help the one that have some metal table or something and really dont want a box on their fancy living room...
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#197 Posted by mauvilto (384 posts) -
about the scratching... if u have ur console on horizontal and want to put it on vertical u need to take the game out of the 360 to do it or else it will scratch... same if had in vertical moving to horizontal... and they say some consoles get their scratching on vertical only... hope it helps
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#198 Posted by Redstorm (3170 posts) -

It's good to see that many of your freezing problems have been solved or that you have found a temporary solution.  I tried putting my psu on an open box as pictured and put my 360 on another box, so that it sits up off the table about 2 inches (laying flat of course).  Neither of these two fixes have worked for my system. 

I spent 4 hours on hold (not all together) on 4 seperate calls to MS.  They are sending me a box so that I can send my 360 in for repair.  In the mean time, does anyone have any suggestions of what else I can try? 

I went over to a friend's place last night, he has a 360 too.  It was nice to see how the machine should be running and at the same time it was disappointing because mine doesn't work. 

I haven't even turned my 360 on today, probably will do so as I can play for about 20 minutes before it freezes, but the thrill of having a new system is gone for now.

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#199 Posted by JumpingMirrior (11495 posts) -

It's good to see that many of your freezing problems have been solved or that you have found a temporary solution. I tried putting my psu on an open box as pictured and put my 360 on another box, so that it sits up off the table about 2 inches (laying flat of course). Neither of these two fixes have worked for my system.

I spent 4 hours on hold (not all together) on 4 seperate calls to MS. They are sending me a box so that I can send my 360 in for repair. In the mean time, does anyone have any suggestions of what else I can try?

I went over to a friend's place last night, he has a 360 too. It was nice to see how the machine should be running and at the same time it was disappointing because mine doesn't work.

I haven't even turned my 360 on today, probably will do so as I can play for about 20 minutes before it freezes, but the thrill of having a new system is gone for now.

Redstorm

Well, your freezing problem is probably not due to overheating. It sprobably a defect...I dont know anything you could do.
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#200 Posted by Redstorm (3170 posts) -
[QUOTE="Redstorm"]

It's good to see that many of your freezing problems have been solved or that you have found a temporary solution. I tried putting my psu on an open box as pictured and put my 360 on another box, so that it sits up off the table about 2 inches (laying flat of course). Neither of these two fixes have worked for my system.

I spent 4 hours on hold (not all together) on 4 seperate calls to MS. They are sending me a box so that I can send my 360 in for repair. In the mean time, does anyone have any suggestions of what else I can try?

I went over to a friend's place last night, he has a 360 too. It was nice to see how the machine should be running and at the same time it was disappointing because mine doesn't work.

I haven't even turned my 360 on today, probably will do so as I can play for about 20 minutes before it freezes, but the thrill of having a new system is gone for now.

JumpingMirrior


Well, your freezing problem is probably not due to overheating. It sprobably a defect...I dont know anything you could do.

Thanks, guess I just have to wait for that box to come and then send the system in.  Very disappointing.