"This account not permitted to download..." Why?

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BigGhostrider12

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#1 BigGhostrider12
Member since 2006 • 725 Posts

When i try to download the Frontlines Fuel of War demo, a window pops up saying my account isn't permitted to download it. I have a gold subscription and the game is only rated Teen. Also family settings are enabled either. Does anyone know why this is happening? I happens with other downloads as well and is getting annoying especially with the Devil May Cry demo coming out on the 24th :x

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klusps

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#2 klusps
Member since 2005 • 10386 Posts
I'm having the same exact problem too! Because of that stupid update I can't even download T rated games and I tried to look for any options in Family Setting to make it so I can download T-M rated games. I typed in my password and logged in, but I still can't find anything that will allow me to download. I even switched everything to "allowed" and I still can't download. :(
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TigerFangRed

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#3 TigerFangRed
Member since 2005 • 1928 Posts
yea its really annoying. Apparently, even when you turn 17 and even 18 it doesn't work either.
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BigGhostrider12

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#4 BigGhostrider12
Member since 2006 • 725 Posts

I'm sixteen which i'm sure is way more than required to play teen games lol

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TigerFangRed

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#5 TigerFangRed
Member since 2005 • 1928 Posts

I'm sixteen which i'm sure is way more than required to play teen games lol

BigGhostrider12
Yea, I'm 16 too..I can download T games though. I dunno why you can't. I know you can upgrade your account to an adult one but you need a credit card.
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bigbrain120

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#6 bigbrain120
Member since 2007 • 104 Posts
the update a while back prevented yuo from setting your age, apart from starting a new account, it happened to me too!
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324GaMeR324

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#7 324GaMeR324
Member since 2004 • 769 Posts
Wow I gotta applaud MS on this one. Im 16 too guys and I cant even download a Teen demo just stupid. Im turning 17 in a month or two now and what I hear is that when you turn the age or over you still cant download demos!!! So stupid!!! Way to go MS hope they fix this problem that should have been resolved a long time ago.
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deactivated-57af49c27f4e8

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#8 deactivated-57af49c27f4e8
Member since 2005 • 14149 Posts
im 17 and can't get T or M rated games. my question is this: how am i supposed to get the halo 3 maps? bunch of bs i can't even pay for something i want.
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BigGhostrider12

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#9 BigGhostrider12
Member since 2006 • 725 Posts
It's a broken system that Microsoft uses to keep the ESRB group happy as well as overprotective mothers that have to ruin it for the rest of us with normal parents
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BigGhostrider12

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#10 BigGhostrider12
Member since 2006 • 725 Posts

im 17 and can't get T or M rated games. my question is this: how am i supposed to get the halo 3 maps? bunch of bs i can't even pay for something i want.paullywog

I was able to download them, that's weird. And how am i able to download Halo 3 videos if the game is rated M?

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MasterSandman

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#11 MasterSandman
Member since 2007 • 176 Posts

Happened to me with the GTAIV newest trailer(old not). I called Microsoft and tried everything. Finally he just told me to create another account that says I am like 25 or sumtin, then it worked. Try that, worked for me

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spitshine1144

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#12 spitshine1144
Member since 2003 • 10972 Posts

Happened to me with the GTAIV newest trailer(old not). I called Microsoft and tried everything. Finally he just told me to create another account that says I am like 25 or sumtin, then it worked. Try that, worked for me

MasterSandman

Yeah, but I have had this account since the 360 came out. It has like 16000 gamerpoints and I don't want to just get rid of it.

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rustedMECH

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#13 rustedMECH
Member since 2006 • 910 Posts
[QUOTE="MasterSandman"]

Happened to me with the GTAIV newest trailer(old not). I called Microsoft and tried everything. Finally he just told me to create another account that says I am like 25 or sumtin, then it worked. Try that, worked for me

spitshine1144

Yeah, but I have had this account since the 360 came out. It has like 16000 gamerpoints and I don't want to just get rid of it.

well i don't have that many gamerpoints, but i agree on not giving up my account after having it for years.

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stringer4

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#14 stringer4
Member since 2006 • 674 Posts

Microsof was generous enough to make it so that as long as we pay we can purchase M content :D

This is probally the dumbest thing m$ ever did