Nice new dashboard, but can't connect...

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gamerfreak1991

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#1 gamerfreak1991
Member since 2005 • 2501 Posts
So I got the prompt for the dashboard update, downloaded it and installed the new dash and now I can't sign into Xbox LIVE. Every time I try it comes up saying I need to test my connection and when I do that it fails at Xbox LIVE, so it's something on their end, I think. Anybody know anything about this?
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DerkaDerkaJihad

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#2 DerkaDerkaJihad
Member since 2007 • 873 Posts
I'm getting the same thing. Luckily I'm playing Skyrim and already have all of the updates so it really doesn't matter right now. I hope they get it sorted out because everything was fine until this update so I know it's on their end.
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pwnsauce87

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#3 pwnsauce87
Member since 2011 • 25 Posts

Yeah I had this problem as well. I kept hitting "connect to xbox live" though and eventually it brought up a new contract which I then had to agree to. So just keep trying to connect.

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shadowmastrx

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#4 shadowmastrx
Member since 2008 • 25 Posts
Hey i had the same issue and fixed it. I went to my connection settings and tested the connection to xbox live and the update prompt will pop again just accept it and ittl download. Hope this helps you guys out
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SonicX_89

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#5 SonicX_89
Member since 2008 • 573 Posts

Same thing here. I checked out Xbox.com and there is a Service Alert stating that some users may not be able to connect to XBL. Almost every time I try clickingon a link on the site I get an error message.

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shadowmastrx

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#6 shadowmastrx
Member since 2008 • 25 Posts
Hey i had the same issue and fixed it. I went to my connection settings and tested the connection to xbox live and the update prompt will pop again just accept it and ittl download. Hope this helps you guys outshadowmastrx
Forget that i downloaded the update and still can't connect
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Spire88

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#7 Spire88
Member since 2006 • 4502 Posts
and this new dashboard is supposed to be better HOW????
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nintendude01

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#8 nintendude01
Member since 2006 • 177 Posts

yea I am having the same issue can't connect to xbox live and it is fustrating really

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shadowmastrx

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#9 shadowmastrx
Member since 2008 • 25 Posts

Yeah I had this problem as well. I kept hitting "connect to xbox live" though and eventually it brought up a new contract which I then had to agree to. So just keep trying to connect.

pwnsauce87
It just did that for me right. So everyone just keep trying to connect to xbox
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nintendude01

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#10 nintendude01
Member since 2006 • 177 Posts

[QUOTE="pwnsauce87"]

Yeah I had this problem as well. I kept hitting "connect to xbox live" though and eventually it brought up a new contract which I then had to agree to. So just keep trying to connect.

shadowmastrx

It just did that for me right. So everyone just keep trying to connect to xbox

it connected me but after i downloaded the netflix app it disconnected me off xbox live and now can't connect to it

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manofaiki2003

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#11 manofaiki2003
Member since 2004 • 25 Posts

Probably a XBox network issue as the new software gets implemented.

I got DC'd several times but managed to stay on long enough to d/l the rest of the update.

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gamerfreak1991

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#12 gamerfreak1991
Member since 2005 • 2501 Posts
Nevermind, I'm online now.
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cee1gee

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#13 cee1gee
Member since 2008 • 2042 Posts

i cant get online either...

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DumbFoundeeze

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#14 DumbFoundeeze
Member since 2011 • 25 Posts
Xbox live is down for some right now.
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jesuschristmonk

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#15 jesuschristmonk
Member since 2009 • 3308 Posts

Hell. My connection fails before I even download it. Says I'm not connected to the internet after confirming the prompt.

Not all change brings good things with it. Hopefully this freaking dashboard will last at least 2 years.

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styles5145

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#16 styles5145
Member since 2009 • 25 Posts

start playing a demo and it will ask you again to update and hit ok.

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tonyhawksP8

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#17 tonyhawksP8
Member since 2007 • 2479 Posts

Saved me from creating a topic this was happening as the update appeared and as it updated and now with the new dashboard I'm connected but get disconnected when I load a game.

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SupBrahh

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#18 SupBrahh
Member since 2011 • 25 Posts

I'm getting the same thing. Luckily I'm playing Skyrim and already have all of the updates so it really doesn't matter right now. I hope they get it sorted out because everything was fine until this update so I know it's on their end.DerkaDerkaJihad

hahahaha dang, same here, i havent played skyrim in a bit cause of mw3 and bf3, but i just picked skyrim back up yesterday and got sucked right back in. just in time too lol. :D

but yes, im having the same issue, live worked for a while, and as of now nothing.

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Lonelystrokez

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#19 Lonelystrokez
Member since 2011 • 277 Posts

I had the same problem but after i copy my DNS settings from my pc to my xbox it fixed everything. :D

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Santesyu

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#20 Santesyu
Member since 2008 • 4451 Posts

wasn't working a few hours ago, does anyone know if its fixed yet?

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SupBrahh

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#22 SupBrahh
Member since 2011 • 25 Posts

as an update from last night.

this AM it workes perfectly fine. must have been just high traffic.

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Blueresident87

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#23 Blueresident87
Member since 2007 • 5905 Posts

as an update from last night.

this AM it workes perfectly fine. must have been just high traffic.

SupBrahh

It likely was. There was a service update on xbox.com for a while last night but they took it off.

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zombieseesmeat

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#24 zombieseesmeat
Member since 2011 • 53 Posts

As much as I love my 360, this new update needs tweeking.

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SRTtoZ

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#25 SRTtoZ
Member since 2009 • 4800 Posts

I feel better knowing it wasnt just me. Cmon MS!!!

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jonathan123ii

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#26 jonathan123ii
Member since 2011 • 25 Posts
i can connect on to my games and dashboard but i cant go on to zune and i wanted to rent Halo Legends but when i go to zune it pops up with "Offline Zune" and then when i press ok it signs me out of xbox live and i cant rent stuff and that but when i reconnect it tells me to test connection when i do i sign in to xbox live some reason when i exit the program i tried again but same