Basically, when i sign in it says "Your account has been suspended due to a problem with your payment option. Please use a different payment option or update your current information in Account Management"...so i clicked on update profile and nothing happens, how the hell do i change the paymet option?
Go to billing.microsoft.com. Happened to me aswell.Hitchy9
Yeah that happend to me to.....i went there and changed the expiry date and made it to a later year and then boom i could connect to live again:).....hope this helps
SOLUTION to 'Your account has been suspended due to a problem with your payment option. Please use a different payment option or update your current information in Account Management'.. this is to anyone still searching for answers to this. go on billing.microsoft.com sing in and change the card from the one that expired to a new one.. they suspended the account because they tried to charge your account twice and it would be illegal to try a third time so just a simple switch of cards online and theres no need for phoning anyone up and dealing with crappy indian customer services.. hope this helped
Moderator edit - please don't bump any thread after more than 2 weeks has elapsed since the last post on this board.
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