I cant reedeem my Xbox Live Gold code

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itzRenard

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#1 itzRenard
Member since 2005 • 76 Posts
I just bought a 3 month gold subscription card but when I try to redeem it I get an error. I tried to do it from the website also bu that doesn't work either? Has this happened to anyone else?
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itzRenard

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#2 itzRenard
Member since 2005 • 76 Posts
My topic got pushed to page two before anyone got to even see it.
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g5velocity

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#3 g5velocity
Member since 2007 • 1017 Posts

Was this the code shown?

80169d94

If so that means your account was locked and more likely due to your personal information not matching up, i.e., Xbox Live account and Windows Live ID. You'll need to call 1.800.MYXBOX to straighten it out.