How does filing a complaint work?

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Squeezitgirdle

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#1 Squeezitgirdle
Member since 2010 • 1027 Posts

I honestly believe every member of xbox live should watch this, especially those of you who falsely file a complaint on people just because you don't like them, or they beat you in a game, etc.

This explains everything and it's not as boring as you may think originally, it was actually relatively interesting.

Bootblack explains how the filing a complaint/ticket enforcement works exactly. And about a percentage based system of how many you get correct vs how many false complaints you file

http://www.youtube.com/watch?v=bhz9eTcL1h0&feature=player_embedded

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werewillf

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#2 werewillf
Member since 2010 • 48 Posts

That was actually pretty interesting. It seems about what you'd expect, but good to know nonetheless. Especially the part about the accuracy rating.

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Squeezitgirdle

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#3 Squeezitgirdle
Member since 2010 • 1027 Posts

that accuracy rating part of the video is what i want my customers to watch.
As an xbox support representative i get a lot of ANNOYING calls from customers whining about how they reported this guy for hacking/being rude over xbox live and WE AT XBOX JUST DONT CARE ABOUT THIS CUSTOMERS PROBLEM

so i seriously have to spend 20 minutes explaining this video to him when it would be so much simpler to just make the customer watch this video

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deactivated-5e92aabfcede3

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#4 deactivated-5e92aabfcede3
Member since 2007 • 808 Posts

A real entertaining, yet informative video!

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KC_Hokie

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#5 KC_Hokie
Member since 2006 • 16099 Posts

I get reported all the time.

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RoslindaleOne

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#6 RoslindaleOne
Member since 2006 • 7566 Posts
Good to know. I wish they would get the word out to the people who abuse the complaint button.