Got console back with no wires?

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Boston_Boyy

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#1 Boston_Boyy
Member since 2008 • 4103 Posts

Okay so I sent my 360 in for repair two Wenesday's ago (with the wires) and got it back today with no wires. Any idea what I can do?

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Sepewrath

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#2 Sepewrath
Member since 2005 • 30689 Posts
I thought you were suppose to not send the wires when you send the console back. All you can do is call MS, but if they are like everyone else who tells you to keep the wires, you may be out of luck.
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aloys24

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#3 aloys24
Member since 2007 • 41 Posts

yea they tell you not to send in anything except the console itself. Take out any disks, harddrives, wireless adapters and disconnect all cables. Anything sent in with the repair is gone forever.

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LegatoSkyheart

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#4 LegatoSkyheart
Member since 2009 • 29733 Posts

I don't think you're supposed to send wires.

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FUBAR24

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#5 FUBAR24
Member since 2005 • 12185 Posts
yeah youre not supposed to send any acessories with it so you keep your harddrive controllers and cables. youre gonna have to buy them now
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DJ_Magneto

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#6 DJ_Magneto
Member since 2008 • 4675 Posts
Someone didn't follow the directions.
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JayQproductions

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#7 JayQproductions
Member since 2007 • 1806 Posts

not supposed to send the wires in, now al you can do is go buy some for $20-$30

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xTpux

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#8 xTpux
Member since 2010 • 308 Posts

I'm pretty sure Microsoft isn't going to send you the cables back. You should have followed the directions.

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pete_merlin

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#9 pete_merlin
Member since 2007 • 6098 Posts

You aren't supposed to send your wires or hard drive cuz you wont get any of it back. First time my xbox broke I sent them my hard drive,luckilyfor me they sent me a different hard drive.

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Jaysonguy

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#10 Jaysonguy
Member since 2006 • 39454 Posts

Contact Microsoft, explain that you did not follow the instructions and hope there is a way you can get an extra set of cables at a discount

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shaunchgo

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#11 shaunchgo
Member since 2006 • 4605 Posts

Okay so I sent my 360 in for repair two Wenesday's ago (with the wires) and got it back today with no wires. Any idea what I can do?

Boston_Boyy
Per the instructions you were given - you were to send the console without the wires.
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ImproveMind

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#12 ImproveMind
Member since 2010 • 172 Posts

To further enforce the point, you should have followed the directions and not sent the cables in.

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gamer082009

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#13 gamer082009
Member since 2007 • 6679 Posts

yea they tell you not to send in anything except the console itself. Take out any disks, harddrives, wireless adapters and disconnect all cables. Anything sent in with the repair is gone forever.

aloys24
How many times do we see them put in bold letters..DON'T SEND IN ANYTHING BUT THE CONSOLE, NO CORDS OR CONTROLLERS! There's always somebody that just does not follow directions..mind boggling. TC will have to contact Microsoft and hope they can remedy the situation without charging him something.
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Orgymang

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#14 Orgymang
Member since 2003 • 314 Posts

My friend stupidly left his MW2 disc in the drive when he sent his in for repair. He received a seperate shipment after he got his console back that had his copy of MW2 in it so they might ship it back to you. They may be less inclined to do it if you gave them the power brick though as you probably already made them eat a larger shipping bill when you sent the console out.

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Elian2530

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#15 Elian2530
Member since 2009 • 3658 Posts
Ouch. All those wires and cables alone are worth a hefty price. If you dont get them back, you might as well buy a new Xbox 360. :(
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FullMetalRoze

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#16 FullMetalRoze
Member since 2010 • 169 Posts

Just call Microsoft and explain the situation

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kungfool69

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#17 kungfool69
Member since 2006 • 2584 Posts

clearly when the instructions said "only place console in box, nothing else" TC probably presumed they werent talking about him

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djrobst

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#18 djrobst
Member since 2007 • 2404 Posts
now i could either say like everyone else ur not meant to send the wires but id rather get a few lols in lololololololololololololololol
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laliberte11

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#19 laliberte11
Member since 2008 • 4246 Posts

you weren't supposed to send the wires in with it -__-

just call 1-800-4-my-xbox then ask them how to get them and tell them your whole story, although you will probly get charged

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bobbleheadrogue

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#20 bobbleheadrogue
Member since 2009 • 2203 Posts

Okay so I sent my 360 in for repair two Wenesday's ago (with the wires) and got it back today with no wires. Any idea what I can do?

Boston_Boyy
tell them to give it back to you! :P
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SSBMFighter

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#21 SSBMFighter
Member since 2005 • 3797 Posts

Lol. Follow directions. Otherwise, you most likely will not get them back.