Error when getting Microsoft points...

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WiiRocks66

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#1 WiiRocks66
Member since 2007 • 3488 Posts

I'm trying to get the CodWaW map pack, but when I try to get points, I get the error code 8015000a. All of my credit card information is up to date. Is there any way to fix this?

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gophers1789

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#2 gophers1789
Member since 2007 • 42 Posts

Not that I know of, I'm getting really frustrated with XBOX LIVE. Paying $50 for service compared to free for playstation I would expect to not have any problems.

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WiiRocks66

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#3 WiiRocks66
Member since 2007 • 3488 Posts

It still won't work:cry::cry: And your right, we do pay for the service, so we should get better service.

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ChampionoChumps

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#4 ChampionoChumps
Member since 2008 • 2381 Posts
I'm pretty sure its doing this for everyone because I too just tried to download the new map pack and its giving me the same error code.
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therealryu

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#5 therealryu
Member since 2004 • 388 Posts

Same thing happened to me I'm so pissed I've been waiting for this map pack forever. My cousin downloaded it and is playing right now. I hate you sometimes Microsoft! Oh well. Hopefully they fix this crap soon.

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eagles_band

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#6 eagles_band
Member since 2008 • 2969 Posts

We do get much better service than PSN.

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therealryu

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#7 therealryu
Member since 2004 • 388 Posts

Aha! downloading as we speak. Fixed on my end! Good luck everyone else Microsoft is workin' hard to fix it apparently

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WiiRocks66

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#8 WiiRocks66
Member since 2007 • 3488 Posts

I'll have to go try it now again, but Microsoft fixed one of the problems and is now down to billing issues. Should be fixed soon.

http://support.xbox.com/support/en/us/nxe/xboxstatus.aspx

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Dawq902

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#9 Dawq902
Member since 2007 • 6796 Posts

Actually 2 of my friends were having trouble entering their pints codes earler. They just kept trying and did some other thing that I don't know of to make it work. Maps are pretty sweet though.

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FUBAR24

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#10 FUBAR24
Member since 2005 • 12185 Posts
yeah its doing it to me too. i cant even get onto the website
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Trogeton

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#11 Trogeton
Member since 2005 • 2776 Posts

well, try just going to the store and buying one of the point cards

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WiiRocks66

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#12 WiiRocks66
Member since 2007 • 3488 Posts

Actually 2 of my friends were having trouble entering their pints codes earler. They just kept trying and did some other thing that I don't know of to make it work. Maps are pretty sweet though.

Dawq902
Can you ask them what they did?
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Supertramp20

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#13 Supertramp20
Member since 2008 • 350 Posts

i had the same problem but then i just played a game on makin and then i tried it again. bing bang boom new zombie map!

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WiiRocks66

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#14 WiiRocks66
Member since 2007 • 3488 Posts

Still isn't fixed, and it's been hours now. Microsoft sucks!

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deathshand707

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#15 deathshand707
Member since 2007 • 955 Posts

Settle down everyone this happens everytime a big marketplace item is released. It happened liek 2 years ago around christmas there were so many new accounts that the old ones couldnt even log on. Soon it will come back and you will be able to get yoru map pack

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FUBAR24

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#16 FUBAR24
Member since 2005 • 12185 Posts

well, try just going to the store and buying one of the point cards

Trogeton
people are still having trouble redeeming codes
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crazedcommando9

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#17 crazedcommando9
Member since 2004 • 2169 Posts

I just want to buy some peggle. Is it fixed yet?

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RobboElRobbo

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#18 RobboElRobbo
Member since 2009 • 13668 Posts

They are currently having a problem, visit the xbox support site. It just has to happen at the most inconvenient time =\

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Benakin12

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#19 Benakin12
Member since 2009 • 25 Posts
:O Same thing happens here :( When i try to add points it says cannot retrive info then says a code. I just want map pack 2 for cod 5 but since its come out, i cant buy anything! lets hope Xbox solves this problem :,(
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RD1109

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#20 RD1109
Member since 2008 • 558 Posts

I used to have the same problem, and when I called Microsoft, they told me it was very common. All you have to do is call Microsoft, because the problem is that they may have either suspended your funding option on accident or they have to give you a code to enter in system settings. Seriously. Same exact thing happened to me, same error code and everything.

It isn't anything to do with the map pack, because I downloaded it just fine.

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chaoscougar1

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#21 chaoscougar1
Member since 2005 • 37603 Posts
well if u got the message and actually read it, MS will be doing an update on June 16th and preperations will be going on until that date, this was most likely preperation