Out of all the years Microsoft has been in gaming, they've never impressed me like they are now. I've always liked PlayStation way more, but they are doing things and making moves that are hard to ignore.
- The best backwards compatibility
- Smart Delivery
- Frontwards and backwards controller compatibility
- Quick Resume
- Free cloud saves
- Great controller battery life and ability to replace li-ion battery
- Great new d-pad
- Expandable storage without opening the console
- 1440p support
Some of these things are extremely consumer friendly. Things like GamePass are ideas Sony would never implement, and are only trying to respond to it because they have to. It seems like Microsoft's business model this gen is just get an Xbox into as many homes as possible, and bank on GamePass subscriptions while losing money in certain areas. Smart Delivery now gives us our HD remasters for free basically, that's lost money and Sony needs to do the same thing because they have no choice. Backwards compatibility is another feature that Sony wasn't really interested in but felt the need to focus on because of pressure from Microsoft. Again, it's a very consumer friendly aspect. Front and backwards controller compatibility is another aspect that's very consumer friendly and does nothing to make Microsoft any money. They could have easily just said, you need a Series X controller to play Series X games, like DualSense is needed to play PS5 games.
Gamepass, backwards compatibility, Smart Delivery, front and backwards controller compatibility, Quick Resume, free cloud saves, controller battery life, some of these things are very consumer friendly and whether you realize it or not, it's forcing Sony to become much more consumer friendly as well. Sony is working to implement their own GamePass, Smart Delivery, I'm sure they will try to implement Quick Resume in a later firmware update, as well as adding 1440p support.
That's what's so great about competition. Microsoft is forcing Sony to become better, but Microsoft got put in this position because they got their ass kicked due to Sony's greatness.