PSA: PS4 Messages Soft Bricking Consoles

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DrLostRib

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#1 DrLostRib
Member since 2017 • 5931 Posts

Apparently someone has found a way to send a playstation message on PS4 that results in the system locking up. It seems that deleting the message via mobile/web based PS messaging and then rebuilding the database in safe mode should fix it, though other users have also factory reset their consoles

From Reddit:

How do I prevent this? Be preemptive and set your message setting to either friends only or no one. You may also want to disable friend request since those may include personal messages in the request.

  • Go to Settings > Account Management > Privacy Settings > Enter your password > Personal Info | Messaging, and set Messages to either Friends (if you trust them) or No One.

My console is broke, how do I fix this? A lot of people are probably going to do a factory reset, and lose all their games and saves. However it sounds like deleting the message via PS app or website, and then doing a database rebuild is sufficient and you won't lose anything important.

  • 1: Delete the message - Use PS Messages app or my.playstation.com to remove the message which messed up your PS4 ("Leave group").

  • 2: Boot in safe mode - With the PS4 turned off, hold the power button for 7 seconds until you hear another beep. The safe mode menu should appear.

  • 3: Rebuild database - Choose the "Rebuild Database" option, so that the PS4 can clear the message from its data stores. If all goes well you should have a working PS4 with all games and saves intact.

Kotaku Source

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hrt_rulz01

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#2 hrt_rulz01
Member since 2006 • 22372 Posts

Ouch...

Good ol' PSN.

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BlackBalls

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#3 BlackBalls
Member since 2018 • 1496 Posts

@hrt_rulz01 said:

Ouch...

Good ol' PSN.

Still outselling Xbone by 40 million units.

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MonsieurX

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#4 MonsieurX
Member since 2008 • 39858 Posts

Good thing they jacked up the price last year

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hrt_rulz01

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#5 hrt_rulz01
Member since 2006 • 22372 Posts

@blackballs: The more consoles that might get bricked...

Seriously, Sony should just re-do PSN from scratch. It seems so vulnerable and hard to work with. I mean it took them how many years to figure out how to change usernames, and it's still only a half-arsed measure.

Anyway, hopefully Sony atleast warns people about this.

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BlackBalls

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#6 BlackBalls
Member since 2018 • 1496 Posts

@hrt_rulz01 said:

@blackballs: The more consoles that might get bricked...

Seriously, Sony should just re-do PSN from scratch. It seems so vulnerable and hard to work with. I mean it took them how many years to figure out how to change usernames, and it's still only a half-arsed measure.

Anyway, hopefully Sony atleast warns people about this.

Still won't stop ps4 from selling twice as much as the Xbone.

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deactivated-5c0b07b32bf03

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#7 deactivated-5c0b07b32bf03
Member since 2014 • 6005 Posts

Magic words: "No One".

Other magic words: "Friends Only".

Seriously people, why would you let strangers send you anything they want? You have security options for a reason.

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hrt_rulz01

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#8 hrt_rulz01
Member since 2006 • 22372 Posts

@blackballs: Lol, get a life Quack. Seriously.

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deactivated-6068afec1b77d

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#9  Edited By deactivated-6068afec1b77d
Member since 2017 • 2539 Posts

@reduc_ab_: I had an experience with a wannabe camgirl sending me messages to make money.

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BlackBalls

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#10 BlackBalls
Member since 2018 • 1496 Posts

@hrt_rulz01 said:

@blackballs: Lol, get a life Quack. Seriously.

Okay, I_P_Daily.

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BigBadBully

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#11 BigBadBully
Member since 2006 • 2367 Posts

Yeah, caught wind of this last night from people posting on Twitter. In general amazed about the amount of spam that goes on PSN. I went 3-4 years after giving my PS3 away after security breach. When i picked up a PS4 this past March and went online, had 100's of cam girl spam and dating crap in my inbox(luckily then i set my messages to friends only).

Interested to see what Sony says/does about this, going on about 1 day1/2 with no word. Some people are reporting that even the message notification popping up without opening the message was bricking the console.

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ermacness

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#12 ermacness
Member since 2005 • 10604 Posts

@hrt_rulz01:

While this isn't good news for the psn (even if it's not a big of a deal that you're making it out to be), there are things that I find that the playstation infrastructure does better than the xb1 infrastructure from experience.

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hrt_rulz01

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#13 hrt_rulz01
Member since 2006 • 22372 Posts

@blackballs: You know I've been a member alot longer than him right? How can I be his alt? Lol, keep trying.

@ermacness: Hmm, ok. Not sure what that would be but ok :)

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HitmanActual

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#14 HitmanActual
Member since 2013 • 1351 Posts
@watercrack445 said:

@reduc_ab_: I had an experience with a wannabe camgirl sending me messages to make money.

Had a couple of them myself. Did you make her do some really obscene and freaky shit?...I know I did ;)

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freedomfreak

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#15 freedomfreak
Member since 2004 • 52423 Posts

Always getting PMs from random people. I should really turn it to friends only.

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ahmedkhan1994

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#16  Edited By ahmedkhan1994
Member since 2008 • 714 Posts

Question, is bricking resulting in losing all data on your storage or just a temporary system freeze that needs resetting? Either way that's a serious security risk but considering its PSN I'm not surprised. PSN users should expect this kinda stuff honestly.

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appariti0n

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#17  Edited By appariti0n
Member since 2009 • 5013 Posts

Not surprised, from a company that stores user PW data in plain text.

I would wager that more than a few people at Sony probably knew about whatever bug this message exploits, but basically said "meh, we might patch it some day."

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deactivated-5f4e2292197f1

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#18 deactivated-5f4e2292197f1
Member since 2015 • 1374 Posts

I almost feel this is a hoax, then I remember its PSN.

Sucks, cause I use to get updates that PSN was down like every other week, not that I'd know I don't do much of anything online on PS4/PS3/Vita, but its been a good 2 months since heard anything bad about PSN.

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BassMan

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#19 BassMan
Member since 2002 • 17794 Posts

Wait... I thought consoles were suppose to just work and you don't have to worry about shit like this? This is hilarious. I have never received a message on PC that has fucked up my PC. LOL

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#20 deactivated-6092a2d005fba
Member since 2015 • 22663 Posts

@BassMan said:

Wait... I thought consoles were suppose to just work and you don't have to worry about shit like this? This is hilarious. I have never received a message on PC that has fucked up my PC. LOL

Yeah but you never open messages as they only come in at 30fps :P

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deactivated-6092a2d005fba

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#21 deactivated-6092a2d005fba
Member since 2015 • 22663 Posts

You know what else bricks the PS4? great racing games, that's why Sony has been very careful not to release one this gen LOL.

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BassMan

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#22 BassMan
Member since 2002 • 17794 Posts

@i_p_daily said:
@BassMan said:

Wait... I thought consoles were suppose to just work and you don't have to worry about shit like this? This is hilarious. I have never received a message on PC that has fucked up my PC. LOL

Yeah but you never open messages as they only come in at 30fps :P

My messages are displayed in 120hz. I can even move them around smoothly. :P

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#23 deactivated-6092a2d005fba
Member since 2015 • 22663 Posts

@BassMan said:
@i_p_daily said:
@BassMan said:

Wait... I thought consoles were suppose to just work and you don't have to worry about shit like this? This is hilarious. I have never received a message on PC that has fucked up my PC. LOL

Yeah but you never open messages as they only come in at 30fps :P

My messages are displayed in 120hz. I can even move them around smoothly. :P

With drops into the 20's, you need to speed up your PC, here's the best tip I found...

You're welcome :P

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BassMan

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#24 BassMan
Member since 2002 • 17794 Posts

@i_p_daily said:
@BassMan said:
@i_p_daily said:
@BassMan said:

Wait... I thought consoles were suppose to just work and you don't have to worry about shit like this? This is hilarious. I have never received a message on PC that has fucked up my PC. LOL

Yeah but you never open messages as they only come in at 30fps :P

My messages are displayed in 120hz. I can even move them around smoothly. :P

With drops into the 20's, you need to speed up your PC, here's the best tip I found...

You're welcome :P

Drops in the 20's?! Unacceptable! Sonic isn't going to do shit anyway. I prefer the i9 9900K that I ordered. hehe :P

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deactivated-6092a2d005fba

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#25 deactivated-6092a2d005fba
Member since 2015 • 22663 Posts

@BassMan said:
@i_p_daily said:
@BassMan said:
@i_p_daily said:
@BassMan said:

Wait... I thought consoles were suppose to just work and you don't have to worry about shit like this? This is hilarious. I have never received a message on PC that has fucked up my PC. LOL

Yeah but you never open messages as they only come in at 30fps :P

My messages are displayed in 120hz. I can even move them around smoothly. :P

With drops into the 20's, you need to speed up your PC, here's the best tip I found...

You're welcome :P

Drops in the 20's?! Unacceptable! Sonic isn't going to do shit anyway. I prefer the i9 9900K that I ordered. hehe :P

The best part is I know absolutely not what that is and i'm fine with that, enjoy your i9 9999999999999999999999999999999k :P

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#26  Edited By BassMan
Member since 2002 • 17794 Posts
@i_p_daily said:
@BassMan said:
@i_p_daily said:
@BassMan said:

My messages are displayed in 120hz. I can even move them around smoothly. :P

With drops into the 20's, you need to speed up your PC, here's the best tip I found...

You're welcome :P

Drops in the 20's?! Unacceptable! Sonic isn't going to do shit anyway. I prefer the i9 9900K that I ordered. hehe :P

The best part is I know absolutely not what that is and i'm fine with that, enjoy your i9 9999999999999999999999999999999k :P

It is the best gaming CPU you can buy and it costs slightly more than your entire X1X which has a pitiful CPU that limits games to 30fps. LOL

The Sonic pic is good. So, I will give you props for that.

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#27 deactivated-6092a2d005fba
Member since 2015 • 22663 Posts

@BassMan said:
@i_p_daily said:
@BassMan said:
@i_p_daily said:
@BassMan said:

My messages are displayed in 120hz. I can even move them around smoothly. :P

With drops into the 20's, you need to speed up your PC, here's the best tip I found...

You're welcome :P

Drops in the 20's?! Unacceptable! Sonic isn't going to do shit anyway. I prefer the i9 9900K that I ordered. hehe :P

The best part is I know absolutely not what that is and i'm fine with that, enjoy your i9 9999999999999999999999999999999k :P

It is the best gaming CPU you can buy and it costs slightly more than your entire X1X which has a pitiful CPU that limits games to 30fps. LOL

The Sonic pic is good. So, I will give you props for that.

So it cost more than an X (an X has all the components needed to game) and without other components its useless, good to know lol.

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#28  Edited By BassMan
Member since 2002 • 17794 Posts

@i_p_daily said:
@BassMan said:
@i_p_daily said:
@BassMan said:

Drops in the 20's?! Unacceptable! Sonic isn't going to do shit anyway. I prefer the i9 9900K that I ordered. hehe :P

The best part is I know absolutely not what that is and i'm fine with that, enjoy your i9 9999999999999999999999999999999k :P

It is the best gaming CPU you can buy and it costs slightly more than your entire X1X which has a pitiful CPU that limits games to 30fps. LOL

The Sonic pic is good. So, I will give you props for that.

So it cost more than an X (an X has all the components needed to game) and without other components its useless, good to know lol.

Well, it runs laps around the X1X CPU and I am paying for quality, which there is none to be found in the X1X and that is why it is so cheap.

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deactivated-6092a2d005fba

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#29 deactivated-6092a2d005fba
Member since 2015 • 22663 Posts

@BassMan said:
@i_p_daily said:
@BassMan said:
@i_p_daily said:
@BassMan said:

Drops in the 20's?! Unacceptable! Sonic isn't going to do shit anyway. I prefer the i9 9900K that I ordered. hehe :P

The best part is I know absolutely not what that is and i'm fine with that, enjoy your i9 9999999999999999999999999999999k :P

It is the best gaming CPU you can buy and it costs slightly more than your entire X1X which has a pitiful CPU that limits games to 30fps. LOL

The Sonic pic is good. So, I will give you props for that.

So it cost more than an X (an X has all the components needed to game) and without other components its useless, good to know lol.

Well, it runs laps around the X1X CPU and I am paying for quality, which there is none to be found in the X1X and that is why it is so cheap.

So you're saying Forza 7 and Forza Horizon 4 are not quality??? as I insert the disk and therefore in the X. And again you're paying for a component that alone is useless, thanks again for the info.

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#30 BassMan
Member since 2002 • 17794 Posts

@i_p_daily said:
@BassMan said:
@i_p_daily said:
@BassMan said:
@i_p_daily said:

The best part is I know absolutely not what that is and i'm fine with that, enjoy your i9 9999999999999999999999999999999k :P

It is the best gaming CPU you can buy and it costs slightly more than your entire X1X which has a pitiful CPU that limits games to 30fps. LOL

The Sonic pic is good. So, I will give you props for that.

So it cost more than an X (an X has all the components needed to game) and without other components its useless, good to know lol.

Well, it runs laps around the X1X CPU and I am paying for quality, which there is none to be found in the X1X and that is why it is so cheap.

So you're saying Forza 7 and Forza Horizon 4 are not quality??? as I insert the disk and therefore in the X. And again you're paying for a component that alone is useless, thanks again for the info.

Those 2 games can run at 60fps on a potato.

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#31 deactivated-6092a2d005fba
Member since 2015 • 22663 Posts

@BassMan said:
@i_p_daily said:
@BassMan said:
@i_p_daily said:
@BassMan said:

It is the best gaming CPU you can buy and it costs slightly more than your entire X1X which has a pitiful CPU that limits games to 30fps. LOL

The Sonic pic is good. So, I will give you props for that.

So it cost more than an X (an X has all the components needed to game) and without other components its useless, good to know lol.

Well, it runs laps around the X1X CPU and I am paying for quality, which there is none to be found in the X1X and that is why it is so cheap.

So you're saying Forza 7 and Forza Horizon 4 are not quality??? as I insert the disk and therefore in the X. And again you're paying for a component that alone is useless, thanks again for the info.

Those 2 games can run at 60fps on a potato.

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BassMan

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#32 BassMan
Member since 2002 • 17794 Posts

@i_p_daily:

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tormentos

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#33 tormentos
Member since 2003 • 33784 Posts

Sony better fix this shit,thankfully i only get message from friends only,and my list of friend is very small.

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SecretPolice

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#34 SecretPolice
Member since 2007 • 44025 Posts

My goodness Mighty X1X MonsterBox has some Pee Salty Seas very turbulent and angry this time of year. It's good to be MasterRace. Good stuff. lol

OT, Phony, the one and only. :P

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#35 knight-k
Member since 2005 • 2596 Posts

@i_p_daily said:

You know what else bricks the PS4? great racing games, that's why Sony has been very careful not to release one this gen LOL.

The thing that bricks Xbone? Exclusives.

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#36 rrjim1
Member since 2005 • 1983 Posts

@knight-k said:
@i_p_daily said:

You know what else bricks the PS4? great racing games, that's why Sony has been very careful not to release one this gen LOL.

The thing that bricks Xbone? Exclusives.

That makes no sense at all!

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#37 Zappat
Member since 2018 • 1592 Posts

@knight-k said:
@i_p_daily said:

You know what else bricks the PS4? great racing games, that's why Sony has been very careful not to release one this gen LOL.

The thing that bricks Xbone? Exclusives.

True. And also good games. It makes sense then why only non-gamers prefer that console.

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#38 knight-k
Member since 2005 • 2596 Posts

@rrjim1 said:
@knight-k said:
@i_p_daily said:

You know what else bricks the PS4? great racing games, that's why Sony has been very careful not to release one this gen LOL.

The thing that bricks Xbone? Exclusives.

That makes no sense at all!

Indeed, why buy a console with no exclusives right?

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tormentos

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#39  Edited By tormentos
Member since 2003 • 33784 Posts

@rrjim1 said:

That makes no sense at all!

@i_p_daily said:

You know what else bricks the PS4? great racing games, that's why Sony has been very careful not to release one this gen LOL.

And this ^^ somehow does?

@BassMan said:

Those 2 games can run at 60fps on a potato.

FH4 requires a 1060GTX to run 60FPS in 4k,that is the GPU with higher penetration on steam,still the majority of PC gamers by a landslide don't own one.

So a potato no i don't think so,he is not talking about Dota 2 or counter strike which are HUGELY popular on PC and look like dirt compare to the best PC has to offer.

This thread is about the PS4 been bricked by private messages,PC gamers should not be on this thread as we all know PC is the most insecure place to game EVER since the damn internet was introduced PSN hack is a joke compare to the amount of PC destroyed by viruses,trollans,spamware and adware,is not even close and that been happening way before the PSN fiasco as well.

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deactivated-5f3ec00254b0d

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#40 deactivated-5f3ec00254b0d
Member since 2009 • 6278 Posts

PSN <3

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#41 lamprey263  Online
Member since 2006 • 44542 Posts

Yikes, haven't fired up my PS4 in ages, better get this fixed pronto.

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DragonfireXZ95

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#42 DragonfireXZ95
Member since 2005 • 26645 Posts
@BigBadBully said:

Yeah, caught wind of this last night from people posting on Twitter. In general amazed about the amount of spam that goes on PSN. I went 3-4 years after giving my PS3 away after security breach. When i picked up a PS4 this past March and went online, had 100's of cam girl spam and dating crap in my inbox(luckily then i set my messages to friends only).

Interested to see what Sony says/does about this, going on about 1 day1/2 with no word. Some people are reporting that even the message notification popping up without opening the message was bricking the console.

True that. I had a few spam messages on PSN myself. Actually, I've had more spam on there than I ever have using Steam or any of the other online gaming services on PC.

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#43 foxhound_fox
Member since 2005 • 98532 Posts

This is why I still disliked when console gaming merged with the internet. The days of discs and memory cards were so much more reliable.

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deactivated-60bf765068a74

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#44 deactivated-60bf765068a74
Member since 2007 • 9558 Posts

This is fine nothing is wrong ps4 id fucking great

who cares about a few people who fell for this crap ps4 still rocks

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Imperator7

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#45 Imperator7
Member since 2016 • 79 Posts

Just put your messages to friends only...

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#46 pyro1245
Member since 2003 • 9394 Posts

It seems the PS4 software devs are taking a page from the iPhone iOS dev team.

Oh well. As computer software gets more complicated, bugs like this are almost inevitable. I'm sure they will fix it if they haven't already.

I'm curious who even uses the text message feature on consoles.

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deactivated-5ebea105efb64

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#47 deactivated-5ebea105efb64
Member since 2013 • 7262 Posts

@reduc_ab_: Because people like to get hatemails from noobs.

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BenjaminBanklin

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#48 BenjaminBanklin
Member since 2004 • 11053 Posts

I would blame some salty Xbot, but I forget they don't actually play video games.

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Shewgenja

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#49  Edited By Shewgenja
Member since 2009 • 21456 Posts

Anyone not surprised something like this happens after Crossplay gets the green light? If the unsupported character crashes a PS4, it seems obvious the message isn't originating from a PS4.

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DaVillain

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#50 DaVillain  Moderator
Member since 2014 • 56033 Posts

@drlostrib: I used my LOL Vita to change all settings and delete messages and friends requests. Then I reset my PS4 and all that stuff was gone. I seem to be safe for now at least :)