The key advantage of Xbox Live is that it's run by Microsoft.
Remember that Microsoft is a major online services company and has been for decades. Azure, Hotmail, Office 365, Bing, MSN/Zune/Xbox Music,etc. Microsoft knows how to do online services, have their own datacenters, etc.
Sony doesn't bring any comparable experience to the table and it showed with PSN. Unlike the Xbox 360, PSN development as kicked off to 3rd parties in the USA, and poor security and design is why PSN was down for months. Sony hasn't suddenly reinvented itself as an online services company and is still kicking everything to 3rd parties like Gaikai. Long term, this means that Microsoft is in a better position to handle server load and similar issues.
Log in to comment