Batman AK PC future game sales are suspended

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parkurtommo

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#1  Edited By parkurtommo
Member since 2009 • 28295 Posts

https://community.wbgames.com/t5/Support-for-PC/June-24-Update-on-PC-Version-of-Arkham-Knight/m-p/575332#U575332

"Dear Batman: Arkham Knight PC owners,

We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.

Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (support.wbgames.com). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds) or the retail location where you purchased the game.

The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played."

(Note that anyone who owns it will obviously still be able to play, just no one will be able to purchase it anymore until it's re-released.)

What a disaster.

EDIT: Corrected info, game is still on steam apparently but maybe not for long.

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IgGy621985

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#2 IgGy621985
Member since 2004 • 5922 Posts

What do you mean removed? It's still on Steam.

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CountBleck12

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#3 CountBleck12
Member since 2012 • 4726 Posts

It's still on Steam though.

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deactivated-5d6bb9cb2ee20

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#4 deactivated-5d6bb9cb2ee20
Member since 2006 • 82724 Posts

Well... that escalated quickly.

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deactivated-58ce94803a170

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#5 deactivated-58ce94803a170
Member since 2015 • 8822 Posts

This is insane, how could they have let this game past.

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parkurtommo

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#6 parkurtommo
Member since 2009 • 28295 Posts

@IgGy621985 said:

What do you mean removed? It's still on Steam.

@CountBleck12 said:

It's still on Steam though.

Fixed the title. They're still suspending sales though, I imagine that means it will be taken off, they just haven't gotten to it yet.

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IgGy621985

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#7  Edited By IgGy621985
Member since 2004 • 5922 Posts

@parkurtommo:

It's actually removed from the cover page on Steam, so I'm guessing it'll be suspended for purchase soon.

Well, it's something.

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JangoWuzHere

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#8  Edited By JangoWuzHere
Member since 2007 • 19032 Posts

This is probably the worst AAA PC port I've seen the past decade.

The last PC port that ran worse AND looked worse then the console release was Splinter Cell Double Agent.

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uninspiredcup

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#9 uninspiredcup
Member since 2013 • 58837 Posts

We really, really care.

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IgGy621985

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#10 IgGy621985
Member since 2004 • 5922 Posts

I seriously didn't expect this to happen. I thought they'll just say "eh ****'em" and let it slide.

Damn.

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deactivated-58ce94803a170

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#11  Edited By deactivated-58ce94803a170
Member since 2015 • 8822 Posts

I just want to take the time to thank Steam.

Thank you Gaben. Thank you for returns.

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DarkLink77

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#12 DarkLink77
Member since 2004 • 32731 Posts

Good move on their part. A better move would have been to not release a broken game, but I'll take what I can get.

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Cheleman

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#13 Cheleman
Member since 2012 • 8198 Posts

AWW YEAH Arkham Knight becomes console exclusive 8)

PCucks BTFO!

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IgGy621985

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#14 IgGy621985
Member since 2004 • 5922 Posts

@Cheleman said:

AWW YEAH Arkham Knight becomes console exclusive 8)

PCucks BTFO!

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lamprey263

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#15 lamprey263
Member since 2006 • 44542 Posts

I don't think they should remove it, it still works on certain setups. If people are that bummed about it they can get a refund no questions asked.

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parkurtommo

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#16 parkurtommo
Member since 2009 • 28295 Posts

@IgGy621985 said:
@Cheleman said:

AWW YEAH Arkham Knight becomes console exclusive 8)

PCucks BTFO!

¯\_(ツ)_/¯

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parkurtommo

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#17 parkurtommo
Member since 2009 • 28295 Posts

@lamprey263 said:

I don't think they should remove it, it still works on certain setups. If people are that bummed about it they can get a refund no questions asked.

Nah, even if it runs fine the game is still missing core visual features. This is not something they can legally do, tbh. You can file complaints vs this stuff. This really was the best course of action at this point.

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IgGy621985

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#18 IgGy621985
Member since 2004 • 5922 Posts

@lamprey263 said:

I don't think they should remove it, it still works on certain setups. If people are that bummed about it they can get a refund no questions asked.

It's probably just a PR stunt to calm the raging mob.

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parkurtommo

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#19 parkurtommo
Member since 2009 • 28295 Posts

@IgGy621985 said:
@lamprey263 said:

I don't think they should remove it, it still works on certain setups. If people are that bummed about it they can get a refund no questions asked.

It's probably just a PR stunt to calm the raging mob.

I wouldn't call it a stunt. Sure, it's definitely a PR move in one way or another, but it's also morally sound and not entirely profit driven.

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#20  Edited By with_teeth26
Member since 2007 • 11511 Posts

On the steam page it now says "Batman: Arkham Knight will be available on SteamOS, Linux and Mac in Fall 2015."

wut

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Blabadon

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#22 Blabadon
Member since 2008 • 33030 Posts

Holy shit, I almost bought this version too

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IgGy621985

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#23 IgGy621985
Member since 2004 • 5922 Posts

@with_teeth26 said:

On the steam page it now says "Batman: Arkham Knight will be available on SteamOS, Linux and Mac in Fall 2015."

wut

Well, that's pretty drastic, unless they put that by mistake.

Then again, that's probably the proper period of time in order to make the PC version.

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Planeforger

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#24 Planeforger
Member since 2004 • 19563 Posts

That's pretty funny, actually.

It flops here on GS, and now they're recalling the PC version because of how terrible the port is.

Weren't people hyping this as a likely GOTY winner a few months back? :p

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#25 Skelly34
Member since 2015 • 2353 Posts

@uninspiredcup said:

We really, really care.

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IgGy621985

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#26 IgGy621985
Member since 2004 • 5922 Posts

@parkurtommo said:
@IgGy621985 said:
@lamprey263 said:

I don't think they should remove it, it still works on certain setups. If people are that bummed about it they can get a refund no questions asked.

It's probably just a PR stunt to calm the raging mob.

I wouldn't call it a stunt. Sure, it's definitely a PR move in one way or another, but it's also morally sound and not entirely profit driven.

Hopefully.

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#27  Edited By -God-
Member since 2004 • 3627 Posts

@ps4hasnogames said:

LOL, I thought PC is the master race LOL.

fucking lames.

It's master race because 99% of games are much better on PC and more exclusives than all systems combined and gfx kings.

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#28  Edited By BassMan
Member since 2002 • 17796 Posts

Gotta love the power of Valve. No doubt WB was feeling the heat because all the refunds. Valve was not impressed. This is a good move on their part, but the game should never have been released like this.

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#29  Edited By Skelly34
Member since 2015 • 2353 Posts

@ps4hasnogames said:

LOL, I thought PC is the master race LOL.

fucking lames.

THHBO

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lundy86_4

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#30 lundy86_4
Member since 2003 • 61473 Posts

How did it get past QA/QC?

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#32 ConanTheStoner
Member since 2011 • 23712 Posts

Hurr hurr, PC mustard race.

Still buying this on PC when they get it sorted.

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#33  Edited By AndyAlfredo
Member since 2009 • 1402 Posts

@with_teeth26 said:

On the steam page it now says "Batman: Arkham Knight will be available on SteamOS, Linux and Mac in Fall 2015."

wut

It always said that. SteamOS, Linux and Mac versions are coming later. The Windows version released.

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#34 sailor232
Member since 2003 • 6880 Posts

PC gamers win!!!! This game for PC should never had been released in this state. Worst game release I've ever experienced and been apart of.

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parkurtommo

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#35 parkurtommo
Member since 2009 • 28295 Posts

@with_teeth26 said:

On the steam page it now says "Batman: Arkham Knight will be available on SteamOS, Linux and Mac in Fall 2015."

wut

This shouldn't need explaining. That is the release time for the non-windows versions. Notice how windows is not included there? There is no release date confirmed yet. It will not take that long.

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#36  Edited By parkurtommo
Member since 2009 • 28295 Posts

@yanni1 said:
@ps4hasnogames said:

LOL, I thought PC is the master race LOL.

fucking lames.

Nothing to do with pc as platform lmao.

This is about WB scamming gamers you moron. It being taken down is a win.

The fact you muppets applaud this anti-consumer & negligent behavior is disgusting too.

System wars is built on anti-consumer toxicity. "OH, your platform got shafted? GOOD FOR ME I GUESS, **** YOU" These kinds of people must be very happy irl.

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#37  Edited By jhonMalcovich
Member since 2010 • 7090 Posts

What I learnt from all this is that console gamers have developed a serious inferiority complex. There was more insecure console gamers circle-jerking about PC Master Race than PC gamers actually complaining about the game. Seriously, guys, console gamers, some of you need actual professional help :P

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#38 hrt_rulz01
Member since 2006 • 22372 Posts

Ahhh it's times like these that I'm glad I have my "inferior" console version.

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#39  Edited By raugutcon
Member since 2014 • 5576 Posts

Want to play BAK ? ---> get a console, shit happens !

LOL !

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#40  Edited By SolidTy
Member since 2005 • 49991 Posts

PS4 version is back to tops I guess.

I got two copies of the PS4 version (PS4 Batman machine and Batman AK C.E.) due to the Scarecrow content and I prefer physical console copies of multiplats as a collector.

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#41 parkurtommo
Member since 2009 • 28295 Posts

@jhonMalcovich said:

What I learnt from all this is that console gamers have developed a serious inferiority complex. There was more insecure console gamers circle-jerking about PC Master Race than PC gamers actually complaining about the game. Seriously, guys, console gamers, some of you need actual professional help :P

Found one!

@raugutcon said:

Want to play BAK ? ---> get a console, shit happens !

LOL !

Oh, another on the line!

@hrt_rulz01 said:

Ahhh it's times like these that I'm glad I have my "inferior" console version.

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#42  Edited By yanni1
Member since 2004 • 1067 Posts

@parkurtommo said:
@yanni1 said:
@ps4hasnogames said:

LOL, I thought PC is the master race LOL.

fucking lames.

Nothing to do with pc as platform lmao.

This is about WB scamming gamers you moron. It being taken down is a win.

The fact you muppets applaud this anti-consumer & negligent behavior is disgusting too.

System wars is built on anti-consumer toxicity. "OH, your platform got shafted? GOOD FOR ME I GUESS, **** YOU" These kinds of people must be very happy irl.

Yeah I'm well aware of that. But this is much worse than arguing over a few dropped frames and resolution differences. Like I said this was essentially a scam by WB/rocksteady. They are applauding theft.

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parkurtommo

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#43 parkurtommo
Member since 2009 • 28295 Posts

@yanni1 said:
@parkurtommo said:
@yanni1 said:
@ps4hasnogames said:

LOL, I thought PC is the master race LOL.

fucking lames.

Nothing to do with pc as platform lmao.

This is about WB scamming gamers you moron. It being taken down is a win.

The fact you muppets applaud this anti-consumer & negligent behavior is disgusting too.

System wars is built on anti-consumer toxicity. "OH, your platform got shafted? GOOD FOR ME I GUESS, **** YOU" These kinds of people must be very happy irl.

Yeah I'm well aware of that. But this is much worse than arguing over a few dropped frames and resolution differences. Like I said this was essentially a scam by WB/rocksteady. They are applauding stealing from gamers.

Well I would argue defending exclusivity is on the same line. I am the last to defend PC exclusives. No matter what, exclusivity is bad UNLESS it benefits the developer like in the case of Bayonetta 2, or Indie developers who can't afford to make it completely multiplatform.

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#44 harry_james_pot  Moderator
Member since 2006 • 11414 Posts

I really don't get it. Did no one at the studio even run it once before releasing it? Or did they expect us to not notice the horrible state of the game somehow? This is crazy stuff..

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parkurtommo

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#45 parkurtommo
Member since 2009 • 28295 Posts

@harry_james_pot said:

I really don't get it. Did no one at the studio even run it once before releasing it? Or did they expect us to not notice the horrible state of the game somehow? This is crazy stuff..

Yeah it's a mystery. I doubt we'll ever get an explanation.

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#46 jg4xchamp
Member since 2006 • 64037 Posts

I'm a little shocked, but I hope this is now expected from PC devs that release more broken shit.

Because there are games more broken than Arkham Knight (hell Ak wasn't really broken, it just performs poorly and is missing shit) where the pub was all lolYolo

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#47  Edited By parkurtommo
Member since 2009 • 28295 Posts

@jg4xchamp said:

I'm a little shocked, but I hope this is now expected from PC devs that release more broken shit.

Because there are games more broken than Arkham Knight (hell Ak wasn't really broken, it just performs poorly and is missing shit) where the pub was all lolYolo

What games are more broken?

I really don't know of any port that was this bad.

This is, keeping standards in mind. Dark Souls may have been a bad port but it was at least graphically on par with the console versions, this game was not.

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#48 jg4xchamp
Member since 2006 • 64037 Posts

@parkurtommo said:
@jg4xchamp said:

I'm a little shocked, but I hope this is now expected from PC devs that release more broken shit.

Because there are games more broken than Arkham Knight (hell Ak wasn't really broken, it just performs poorly and is missing shit) where the pub was all lolYolo

What games are more broken?

I really don't know of any port that was this bad.

This is, keeping standards in mind. Dark Souls may have been a bad port but it was at least graphically on par with the console versions, this game was not.

Any Obsidian game in my life time.

Cryostasis. Shadow of Chernobyl.

Bethesda's shit.

I understand the outrage over the abusive vram usage, but I'm not getting crashes out the wazoo, I'm getting a game that looks less detailed than a PS4 game while running at gross framerate. It's bad, but the PC has had way more broken shit. Saints Row 2 and GTA 4's PC ports were yucktastic.

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deactivated-583e460ca986b

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#50  Edited By deactivated-583e460ca986b
Member since 2004 • 7240 Posts

The PC version was my plan all along. One of these days the game will run with SLI and I will enjoy a framerate that is double of what is available on consoles with graphics settings that put the consoles to shame. Until that day comes I guess I will play games on PS4, Xbox One, Wii U and PC as well as my insane backlog that reaches all the way back to the NES. PS4 users should consider this a victory however since they obviously have the advantage out of the gate. Hermits are only a tick or two above sheep since the game is barely playable vs not playable at all on the Wii U.