"5 Ways the PlayStation Store Must Improve"

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DrLostRib

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#1  Edited By DrLostRib
Member since 2017 • 5931 Posts

Source

1. Wishlists

2. Gifting

3. Search tool

4. Refunds

5. Discoverability

For being the console market leader, it definitely sounds like the Playstation store is behind in some of its features and policies.

How is it over in Xbox land? Hopefully it's better than the Windows store

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DaVillain

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#2 DaVillain  Moderator
Member since 2014 • 55896 Posts

Meh, I just buy the exclusive games, play'em, discuss'em, and move on to the next. PS Store is the least of my worries.

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Chutebox

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#3 Chutebox
Member since 2007 • 50494 Posts

Never had issue with PSN or how it's arranged.

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stuff238

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#4 stuff238
Member since 2012 • 3284 Posts

Nothing wrong with the search function.

They also have the games in sections which is nice.

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Basinboy

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#5  Edited By Basinboy  Online
Member since 2003 • 14495 Posts

The biggest and most consequential item is their refund/pre-order policy, which is archaic in comparison to others. Steam's tolerance has utterly outclassed most every distributor and platform.

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PrincessGomez92

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#6 PrincessGomez92
Member since 2013 • 5747 Posts

I'm way more bothered by how slow and laggy is, and it's also caused my PS4 to crash a few times.

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dimebag667

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#7  Edited By dimebag667
Member since 2003 • 3014 Posts

@princessgomez92 said:

I'm way more bothered by how slow and laggy is, and it's also caused my PS4 to crash a few times.

I agree. I also miss the old days where everything new (games, add ons, avatars, etc) were at the top of the list. Then all you had to do was scroll until you got to last weeks stuff. The video is basically just saying to make it like Steam, which in some ways would smart. I said years ago they should do sales like Steam.

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tgob89

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#8  Edited By tgob89
Member since 2017 • 2153 Posts

The only one that is an actual rational and indefensible issue is the refund policy, or lack there of, which does indeed need to be addressed asap.

The other grips or nitpicks? lol nah that's just bitching to bitch with no real argument or weight behind it.

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BenjaminBanklin

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#9 BenjaminBanklin
Member since 2004 • 11002 Posts

PSN should have had gifting a long time ago. I don't know what kind of crack they're smoking over there at Sony, but that's money they're leaving off the table.

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borninblood60

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#10 borninblood60
Member since 2017 • 262 Posts

I can get down with refunding not bothered about everything else.

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Pedro

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#12 Pedro
Member since 2002 • 69083 Posts

The hate on the Windows store is Internet parroting because its just as simple to use and install apps and games like any other digital store.

Non of those issues are must improve issues. They will be nice additions and I don't get the beef with the search feature, the shit works.

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deactivated-6092a2d005fba

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#13 deactivated-6092a2d005fba
Member since 2015 • 22663 Posts

@davillain- said:

Meh, I just buy the exclusive games, play'em, discuss'em, and move on to the next. PS Store is the least of my worries.

So you buy retail?

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CrashNBurn281

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#14 CrashNBurn281
Member since 2014 • 1574 Posts

The store could use improvement sure, but it is hardly unusable.

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ArchoNils2

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#15 ArchoNils2
Member since 2005 • 10534 Posts

Stability, that thing crashed every second time I use it. Probably because I bought so much stuff from it xD

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UssjTrunks

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#16 UssjTrunks
Member since 2005 • 11299 Posts

It's a fucking virtual store. How hard can it be to get right?

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VFighter

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#17 VFighter
Member since 2016 • 11031 Posts

WTF are you guys doing to get ps store to crash your ps4s?!? I haven't had anything like that happen since the early ps3's days.

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JoshRMeyer

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#18 JoshRMeyer
Member since 2015 • 12571 Posts

Store only is slow on my PS3. Not sure why people are saying it's slow on PS4... Slow internet maybe?

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KungfuKitten

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#19  Edited By KungfuKitten
Member since 2006 • 27389 Posts

I prefer the Switch eshop even. Because it's a little snappier. I don't need all the ads the size of half my screen. Show me what is new, then let me search (by genre/release date/name). Show me what is upcoming if I want it. All the other things are annoying to me.

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nethernova

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#20 nethernova
Member since 2008 • 5721 Posts

The search tool is beyond insane. I really can't imagine anybody thinking that it was a good idea.

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dalger21

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#21 dalger21
Member since 2002 • 2231 Posts

I generally use the PS app or website to make my purchases and download them to my PS4. I rarely, if ever use the PS Store on my PS4.

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DaVillain

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#22 DaVillain  Moderator
Member since 2014 • 55896 Posts

@i_p_daily said:
@davillain- said:

Meh, I just buy the exclusive games, play'em, discuss'em, and move on to the next. PS Store is the least of my worries.

So you buy retail?

If that's what you wanna called it, then yeah I guess.

When this gen started, I went all digital and I rather buy my games digital which was the best thing happen to me and I just don't have the time nor the patience to deal with physical stuff anymore. The only thing I still buy physical games is Nintendo games and older games.

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sovkhan

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#23 sovkhan
Member since 2015 • 1591 Posts

Never had any problem with it but it can be kinda slow sometimes...

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deactivated-642321fb121ca

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#24 deactivated-642321fb121ca
Member since 2013 • 7142 Posts

Never had a problem, game error codes on the other hand.....

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shellcase86

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#25 shellcase86
Member since 2012 • 6844 Posts

@vfighter said:

WTF are you guys doing to get ps store to crash your ps4s?!? I haven't had anything like that happen since the early ps3's days.

Ditto. I've had it crash maybe once in the couple of years I've had a PS4. It's extremely stable.

On topic: Yes. Refunds. Now. Do it.

Also, thought not major issue I agree on the discoverability.

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Heil68

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#26  Edited By Heil68
Member since 2004 • 60679 Posts

most importantly stop offering all those world class games at such a value...SONY make wallet am cry.

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Ghost120x

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#27 Ghost120x
Member since 2009 • 6056 Posts

**** the video auto play. I just go up to look a screenshots of a game and the trailer plays in the background. It continuously loops causing some kind of memory leak. Then the os on my ps4 lags and the store crashes. It's really annoying.