Very annoying error 80710736

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#1 Posted by ravenofclouds (102 posts) -

Need some help regarding this error, whenever I try to download any game update I get error 80710736 , sometimes after 5% sometimes after 15%, even at 90%. I have to keep trying multiple times, sometimes 2 or 3 days. I usually get it working right late night. So, I don't where the issue really is, is with connection? My ISP ? or PSN ?

I'm connecting through wired network and I have NAT2, no problem playing online, just these freakin updates,

sounds to me like it's timing out, but if that's the case, should't a lot of people be complaining about it? I googled this error didn't find much useful info

any suggestions??

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#2 Posted by Coolboy420x (2235 posts) -

Make your life easier, download updates on you computer, put em on the flash drive, hook it up to the PS3 and there you have you updated PS3! simple as cake...

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#3 Posted by Duckman5 (18934 posts) -
Make sure you got the Media server or whatever in network settings set to OFF.
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#4 Posted by ravenofclouds (102 posts) -

Make your life easier, download updates on you computer, put em on the flash drive, hook it up to the PS3 and there you have you updated PS3! simple as cake...

Coolboy420x

Yes, I do that for Firmware updates, but how about game updates? Recently I tried to update SoulCalibur and before that Warhawk, Faced the same problem the whole evening, then after midnight , around 1 am it downloaded ok.

And Yes,I turned off media server, I'm buying a new ADSL modem today, I'm using DLINK now and I heard it's not very good, but I doubt that will help.

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#5 Posted by Bioshockraptor (21483 posts) -
Yes I get this all the time!! I'm not sure why though...
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#6 Posted by ravenofclouds (102 posts) -

I got a new linksys modem ,hooked up my ps3 directly to it, got NAT 1, but guess what? Still getting that error , was trying to download Battlefield BC update (97 mb) but getting error at 3% or 4% . I'm starting to think it might be my ISP, in that case I'm screwed, since it's the sole ISP here. Why can't they make these updates downloadable off the web on pc?

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#7 Posted by onelongusername (25 posts) -
i get that too. both codes 80710736 and 80710723. they are a big pain in the butt. I am using a Dlink-604 and i have tried so many different setting combinations people have told me to use. i hear enable UPnP and disable media server... other places tell me to keep them both on, or keep them both disabled, and so on and so on. I have even tried taking the router out of the picture completely and hooked the console directly to the modem... same thing happens. so does that mean its my service provider or my modem. However I take the console to my brothers and I can download them there no problem. but he has a different service provider. I have called both Playstation help hotline and my service provider, and unfortunately, they are stupid.
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#8 Posted by nailfoot (2378 posts) -

Since you have tried without the router even in the loop I doubt this will help. But, always makesure you have the latest firmware installed on your router. Farcry 2 was unplayable online until I updated my router.

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#9 Posted by studster007 (204 posts) -
Where can firmware updates and PS3 game patches be downloaded from?
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#10 Posted by kazanator (167 posts) -
Yeah this is happening to me and my friend as well, i hope its the PSN is overloaded because i really don't want to buy a new router or anything.
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#11 Posted by 6037 (25 posts) -

I have tried absolutey everything to fix this. I have read every forum there was to read and tried every suggestion that was posted and I still cannot play COD: World at War online. I am able to access the PS store and I am able to log in. Every time I try to access online play on COD it gives me error 80710736 and says that I have been disconnected from the access point.

I am using a wireless d-link 614 router one room away, i tried plugging it in directly to the motem and when I did that it wouldn't even sign me in. I have tried all of the port forwarding suggestions, changed settings, changed them back, started, restarted and nearly threw the ting out the window. Still doesn't work.

I tried calling Sony and they said it could be my ISP. It isn't. All of the three computers in my house work great on the wifi, as well as the two blackberry's we have in the house. The PS3 is the only thing having problems, and it is only having problems when I try to play online. Like I said, my PS3 is able to connect to the internet, just not for gameplay.

This is clearly a known issue as I have read dozens of articles and forums about it. Can anyone out there give me a hand!!! Thanks!

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#12 Posted by TerabyteST (25 posts) -

Hi, I know this post is old but I think I found the solution:

On the XMB, you need to go over to the friends space, take your avatar and press triangle. Then click profile and it will update the trophys. After you downloaded that update the patch download should work. If you need multiple patches you will have to repeat this for every patch.

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#13 Posted by optim2000 (25 posts) -

Its def the router that's causing the problem...i have the same router as 6037 and i have the same problem....i can log onto my id...i can get into the psn store, but if i try playing Call Of Duty WAW..i get that error and it logs me out

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#14 Posted by bgirl029 (25 posts) -
This error is caused by whatever media server (attempting to serve data to your PS3) overloading your system. I just corrected this error by adjusting the connection speed of my UPnP server to what was ACTUALLY being delivered via WiFi. It was way too high and crashed my system every time I tried to play a song from my computer. If you do NOT want any media being served, then YES, disable the media server option through your settings. However, some people DO want to serve media so they can watch all their movies and listen to all their music without having to get off their fat a$s3$ and just click a button on the controller. My butt is not fat but I like to serve my media so I can listen to music in the living room without plugging my droid into my receiver. If you DO want media served, check which server is activated and crashing your system. Go to that server (note: it won't be on your PS3, it's probably on your computer or something else) then check the connection settings. Select either what you really have (I used the Cable 256mbps setting and it immediately corrected the error through my Rhapsody server) or select something slower. It WILL get rid of the error!!! P.S. I would be happy to help you with any specific DLNA server side network issues. I did help desk for a long time so I know how retarded the people are at the software places.
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#15 Posted by obomdf (25 posts) -
Change the DNS... Put 8.8.8.8 and 8.8.4.4 (Google DNS) after download returns the original values. Works!!!!
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#16 Posted by Kravyn81 (9438 posts) -
Real quick: What's the difference between a NAT 1 and NAT 2 connection? It's bugging the hell out of me not knowing especially since I've always had a NAT 2 but I read somewhere that NAT 1 is "better?"
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#17 Posted by 23Jarek23 (2647 posts) -

Real quick: What's the difference between a NAT 1 and NAT 2 connection? It's bugging the hell out of me not knowing especially since I've always had a NAT 2 but I read somewhere that NAT 1 is "better?"Kravyn81

NAT 1 is best when there is nothing between your console and your main source of internet connection, basically, a cable hooked up directly from your modem to your ps3.

NAT 2 is best when you have a router or any types of firewalls, this will allow all PSN related data to bypass restrictions such as blocked ports the router may have set in place.

So basically, if you've got a ethernet cable running from your PS3 to your modem, NAT 1 is best. If you've got a router, wired or wireless, NAT 2 is best.

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#19 Posted by Kravyn81 (9438 posts) -
So basically, if you've got a ethernet cable running from your PS3 to your modem, NAT 1 is best. If you've got a router, wired or wireless, NAT 2 is best.23Jarek23
OK. Thank you. What I do know is my PS3 is directly connected to my Verizon box. What I don't know is if that box is a modem or a router. I'm assuming it's a router since it shows I have a NAT 2 type.
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#20 Posted by undeadgoon (706 posts) -

yey a thread from 2008