trouble connecting PS4 to Internet

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Tsuchikage

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#1 Tsuchikage
Member since 2005 • 1004 Posts

I just bought a PS4 and am having trouble connecting to the Internet via a wired connection. The console is detecting that I have a LAN cable connected, but it's not letting me use it to connect to the Internet and is giving me the error code NW-31485-1. What does this error code mean and does anyone know a solution to my problem?

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Rusteater

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#2  Edited By Rusteater
Member since 2004 • 4080 Posts

Try downloading the update to a USB drive. Then update the PS4 with that and see if you can connect after.