Sony are not sending me my password reset.

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iownyounub

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#1 iownyounub
Member since 2008 • 764 Posts

It said email sent but not getting anything in my inbox... anyone else having this problem?

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GamerChick2083

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#2 GamerChick2083
Member since 2010 • 481 Posts

You can just change the password through your PS 3. That's what I did.

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nishanth12

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#3 nishanth12
Member since 2008 • 674 Posts

I dont know which region u r, but here in india we cant change password by ps3. They say an email has been sent to me. But I didnt get any mail. This is annoying.

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Pvt_r3d

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#4 Pvt_r3d
Member since 2006 • 7901 Posts
You did it through the website?
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nishanth12

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#5 nishanth12
Member since 2008 • 674 Posts

No i did it through ps3. But no mail yet.

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ThatsSimtastic

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#6 ThatsSimtastic
Member since 2009 • 2054 Posts

Same is happening to me, on one account it allowed me to change my PW via the PS3 however on my main account it said it sent an email however it isn't in my inbox. Very frustrating

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DISSESHOWEDO

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#7 DISSESHOWEDO
Member since 2010 • 1775 Posts

Ohh come one people just wait a while and the e-mail will come, do you think it's easy sending hundreds of e-mail even if it's automated ?!?

Use that grey matter of yours, jesus.

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AmnesiaHaze

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#8 AmnesiaHaze
Member since 2008 • 5685 Posts

It said email sent but not getting anything in my inbox... anyone else having this problem?

iownyounub

do you have a hotmail email?

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GEE_WIZZ

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#9 GEE_WIZZ
Member since 2010 • 428 Posts

Be patient. Seeing that word in the same sentence as the word Sony is vomit inducing at this point to me too, but it's easier said than done to get so many emails out.

The email from them saying your account info had been compromised took nearly two full days to arrive in my inbox.

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mark_webster_87

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#10 mark_webster_87
Member since 2003 • 82 Posts

Why do people keep saying change it through the console like I DID...Some people have to go through the e-mail way so stop saying do it like I did FFS. I just rang sony customer support and they said its a problem with Hotmail due to it can't handle all the extra traffic from the PSN reset e-mails and to wait it out for now.