I've taken it upon myself to fix my sisters PS3. I know nothing about consoles so it will be a challenge, but I wanted to hear if you knew what to do before searching through 100's of pages. I haven't received the PS3 from my sister yet, but I'm looking for info to be prepared.
When the console is turned on it immediately tries to update itself, but always fail and displays the error code 80021119. So far I've found no info about that error code so I don't think it will be of much help.
They've tried and failed to put it in safe mode. Can this happen or are they just doing it wrong?
What is the best way to approach this?
Is the software written to the flash on the PS3 or the HDD?
Will backing up data and formatting the HDD help?
How do I force the PS3 to reflash the operating system?
I hope you guys can help me.