Is there a IP ban on PS4?

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askps

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#1 askps
Member since 2016 • 7 Posts

If it is. what is the solution? Buying new ps4 and buying new router can fix it?

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GTR12

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#2 GTR12
Member since 2006 • 13490 Posts

Sending 5 million to Sony and requesting that they un-ban you

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Sokol4ever

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#3 Sokol4ever
Member since 2007 • 6717 Posts

@GTR12 said:

Sending 5 million to Sony and requesting that they un-ban you

LOL :P

@askps said:

If it is. what is the solution? Buying new ps4 and buying new router can fix it?

Here is some useful info. https://www.playstation.com/en-nz/get-help/help-library/my-account/grief-reporting/banned-and-suspended-consoles-and-accounts/

Contact Sony Costumer Service and try to discuss the issue.

Here are the phone numbers, depending where you're located, select your country: https://www.playstation.com/country-selector/

Good luck ;)

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askps

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#4 askps
Member since 2016 • 7 Posts

Thanks for answering. I will phone them :)

second thing is : i looked "banned and suspended consoles and accounts " page and i saw only console ban/account bans, there is no information about ip bans so this means sony isnt ip banning?

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MethodManFTW

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#5 MethodManFTW
Member since 2009 • 26516 Posts

y do you ask

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Bigboi500

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#6 Bigboi500
Member since 2007 • 35550 Posts

Were you banned for cheating?

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Sokol4ever

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#7 Sokol4ever
Member since 2007 • 6717 Posts

@askps said:

Thanks for answering. I will phone them :)

second thing is : i looked "banned and suspended consoles and accounts " page and i saw only console ban/account bans, there is no information about ip bans so this means sony isnt ip banning?

Well, you IP is connected to your Internet Provider and you connect the PS4 to the same IP (NAT type etc). If you can connect other devices to your Internet and use them without issues (like your cell phone) then my guess is that Sony had put a lock on that IP which is registered to your PS4.

I would call Sony and figure out why you're banned and what can be done.

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GTR12

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#8 GTR12
Member since 2006 • 13490 Posts

@Sokol4ever said:
@GTR12 said:

Sending 5 million to Sony and requesting that they un-ban you

LOL :P

I'm serious, what person asks if they can be IP banned and how to circumvent it?

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Sokol4ever

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#9  Edited By Sokol4ever
Member since 2007 • 6717 Posts

@GTR12 said:
@Sokol4ever said:
@GTR12 said:

Sending 5 million to Sony and requesting that they un-ban you

LOL :P

I'm serious, what person asks if they can be IP banned and how to circumvent it?

Absolutely agree, that's why I found it funny :P

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MondasM

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#10 MondasM
Member since 2008 • 1897 Posts

if you are not subscribed for a fixed ip on your isp, your ip address will change everytime you restart the modem, so it wouldn't make sense... if sony were to ban the mac address(es) or your cpu id of your ps4, then you wouldn't be able to sign in at all... i reckon sony only bans accounts...

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Coolyfett

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#11 Coolyfett
Member since 2008 • 6276 Posts

@askps: How can you tell if you are banned? What are the symptoms? Are you not able to sign into PSN with your email and password? What error messages are you getting?

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TomySakazaki

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#12 TomySakazaki
Member since 2004 • 26 Posts

@MondasM: Actually there's CGNAT, it's a problem that I'm facing right now with my ISP (NET Virtua/Brazil), when a ISP start to migrate to IPv6 normally they throw the IPv6 users under a same IPv4 address and SONY PSN being the network with fundamental flaws that it's actually only see IPv4 addresses. So essentially, if it's a large ISP doing it (like NET Virtua) and if they put put lots of users with infected PC with DDoS viruses and even lots of legit PSN users under the same IP, SONY will ban this IP automatically.

When being IP banned even the page account.sonyentertainmentnetwork.com will throw a Access Denied error.