Error code (WS-36725-3)

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Devil-Itachi

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#1 Devil-Itachi
Member since 2005 • 4387 Posts

Whenever I click profile in the main menu on the ps4 it comes up with this error code. If I go through settings I get a error occurred with no code after clicking change cover image, change avatar and real name. I tried the website but after signing in, it seems to freak out and refreshes the page in a endless cycle.(used firefox and chrome) PS app just says in error occurred as well.

It kind of doesn't effect much but it's very annoying.

Any help on how to fix would be appreciated :)

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TJDMHEM

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#2 TJDMHEM
Member since 2006 • 2871 Posts

You may want to call Sony at 1-800-345-sony

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Devil-Itachi

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#3 Devil-Itachi
Member since 2005 • 4387 Posts

I was finally able to get in contact with Sony support. Seemed to instantly start working after they looked at the profile, sounds little flaky but glad it works now.