Why don't I have internet connection

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Avatar image for kuwabubi
#1 Posted by kuwabubi (37 posts) -

Hey, guys I'm having problems with my laptop... It shows I have perfect wifi connection or when I plug the ethernet cable it shows perfect connection, but for some reason I don't have internet connection.

I can't open my steam app on my laptop because I don't have internet connection.

I tried using google, internet explore, firefox, but I get the same thing. I tried system restore to a later date, but again nothing happens.

Can someone please help? Thanks.

Avatar image for FelipeInside
#2 Posted by FelipeInside (28482 posts) -

@kuwabubi said:

Hey, guys I'm having problems with my laptop... It shows I have perfect wifi connection or when I plug the ethernet cable it shows perfect connection, but for some reason I don't have internet connection.

I can't open my steam app on my laptop because I don't have internet connection.

I tried using google, internet explore, firefox, but I get the same thing. I tried system restore to a later date, but again nothing happens.

Can someone please help? Thanks.

Perfect connection just means you have perfect connection to the router, not the internet.

Do you have other devices you can try to see if they get internet?

Avatar image for kuwabubi
#3 Posted by kuwabubi (37 posts) -

@FelipeInside

my sisters laptop and smartphones work with no problem

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#4 Edited by FelipeInside (28482 posts) -

@kuwabubi said:

@FelipeInside

my sisters laptop and smartphones work with no problem

Then we have narrowed it down to your PC. Can you ping websites? Google how to do it.

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#6 Edited by kuwabubi (37 posts) -

I finally got it to work. Thanks for the help bro.