Last night I got an email from Blizzard saying my account had been terminated, and as I usually do with any email from "Blizzard" I assumed it was a phishing scam. But, it was marked with a trusted sender icon, so I was a little worried. Reading into it I had been banned for buying/selling gold (which I've never done in the 6+ years my account has been active). Apparently my account had been hacked and all my characters stripped, with many realm transfers and faction changes made to a credit card in my name (which doesn't exist).
Blizzard support was awesome and restored all my things within two hours (on a saturday night!)
Fast forward to a half hour ago when I decide to try logging in and checking my status on Battle.net. My password doesn't work. I reset it, and lo-and-behold there are many new charges from this morning on yet another fake credit card in my name. Logging in, my high level characters are deleted and the cheeky bastard who did it all created a character on my main server named "Thanx". Ugh.
It seems that when my information was stolen I was logging in at a friend's house, and because of Blizzard's new system that requires you to change your password whenever you log in at a new location (and enter the answer to your secret question) they seem to have gotten the answer to that almighty question (which I can't figure out how to change just yet).I've asked that my account be locked until I get the Blizzard Authenticator I ordered.
Anyone else got horror stories to share?