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Windows may just have confused itself when installing the drive, my optical drive did this recently. It's easy to fix by going in to the registry and deleting a key. Windows will then be forced to reinstall the drive from scratch which could fix it completely. So don't assume it's dead just yet.MarfooWouldn't it be easier to just uninstall the driver then go through the found new hardware wizard dance? Seems safer than sending him into his reg. Heh, of course I am telling him to take his computer apart, so...
My Computer doesn't show that media is inserted or it doesn't show the drive at all?Marfoo
It shows the drive, but not the media.
Try a few different disks. If none of them show up under "My Computer", it is safe to assume you need a new optical drive for the laptop. They are very easy to install, once you get over the "Oh crap" factor of having to take the underside of the laptop off. Just find the model number of your notebook, go to the manufacturer's site, get the model number of the drive, then hit E-Bay, Newegg, where-ever, and pick one up (They are suprisingly inexpensive). If you are too nervous to take the bottom off your laptop, just bring it by a local pc shop and offer them 20 bucks to put it in for you.crzycespy
The bottom of it doesn't need to be taken out or at least that's what I think. The drive has a button where if I press it I can just pull it out from the side. Do you know anything about how these work?
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