Guild Wars will not install

I have Prophicies + Factions

i have played both games. but i un-installed all my games from my computer awhile ago. (needed alot of Free Space)

i have RE-installed all of my games, except Guild Wars. neither of them will work. They both do the exact same thing - on the "connecting to ArenaNet..." the progress bar stops under the R (on GuildWars)

i even turned off my virus protection + firewall but the same hting happened - the progress bar stopped under the R

any idea's?

don't get me wrong, i'm a Einstien when it comes to PC, but i don't know that much about Routers. (ironic huh?)

how would i go about doing this?

Find out what the router web page is, normally 'www.routerlogin.net' then look around the options to find the firewall, and try to add the ports to the firewall. (Google the ports to find out what they are.)

Hopefully this will help you, otherwise you may need to port forward, or get some help from someone who knows abit more about routers, I don't know too much about routers either.