It's been announced a few days back that, due to the non-sensical success of Fortnite, the Epic Launcher would be converted into an actual game store to rival Steam, Origin or Battle.net.
A few additional tibids are starting to pop up on game news publications, such as a really cool article on the Steam Spy metrics guy working on said Epic store and Epic's general view on how the store should be presented. ( You can read that article, here : https://kotaku.com/the-guy-behind-steam-spy-has-been-working-on-epics-stor-1830890162 )
A passage in particular really blew my mind as a consumer : “That’s why we won’t have forums on Epic Games store and will start with a ticketing system, so gamers can message devs about their problems instead of review-bombing them,”
That made me wonder what was the general consensus of consumers regarding a store that is build, from the ground up, to limit our abilities to communicate insatisfactions, or immoral practices in a way that would make the developers take notice and correct the situation.
I use Steam as a primary platform because, as flawed as it may be, communication flows freely in all directions, and when a message needs to be communicated to the developers, they have no choice but to take notice, or suffer loss in revenue.
What do you guys make of all this? Are you okay with Epic going the way of Origin, or do you wish they cared more about you, the customer?