Artifacts...are they caused by hardware or driver issue

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tobes1993

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#1 tobes1993
Member since 2011 • 227 Posts

I just got a new sapphire hd 7950 vapor x. I've so far played witcher 2, bulletstorm and run Heaven benchmark. I'm getting occassional artifacts appearing randomly, they don't happen very often and it doesn't ruin playing the game but i'd rather not have them. Are these caused by driver issues or could it be a hardware thing?

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General_X

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#2 General_X
Member since 2003 • 9137 Posts
I think artifacts are usually caused by hardware and heat, either way you shouldn't be getting them and I would get Sapphire support or whoever you bought it from (Newegg, Amazon, etc.) on the phone.
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Lox_Cropek

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#3 Lox_Cropek
Member since 2008 • 3555 Posts

Can be caused by both.

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XaosII

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#4 XaosII
Member since 2003 • 16705 Posts

Can be caused by both.

Lox_Cropek

Yup.

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JohnF111

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#5 JohnF111
Member since 2010 • 14190 Posts
When my old HD5770 was reaching over 100c I saw artefacts so I'm more drawn to conclude that it's hardware but it can be software, it happened to me playing WoW using normal settings and when I switched to OpenGL settings the issues vanished.
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JigglyWiggly_

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#6 JigglyWiggly_
Member since 2009 • 24625 Posts

Software artifacts tend to look different. Usually like random vertices from an object are flying across your screen. This can also of course be caused by hardware, but it's not always. (Memory clocked too high)

Hardware defects tend to have your whole screen glitch out at once.

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V4LENT1NE

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#7 V4LENT1NE
Member since 2006 • 12901 Posts
Artifacts are usually hardware related, driver glitches cause like coloured lines, flickering textures, stuff like that.
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zaku101

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#8 zaku101
Member since 2005 • 4641 Posts

Check temp, reapply paste/heatsink. Also might be bad soldering, can try baking it. I'd recommend getting it replaced, it's under warranty.

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Marfoo

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#9 Marfoo
Member since 2004 • 6002 Posts

Software artifacts tend to look different. Usually like random vertices from an object are flying across your screen. This can also of course be caused by hardware, but it's not always. (Memory clocked too high)

Hardware defects tend to have your whole screen glitch out at once.

JigglyWiggly_
Indeed, software artifacts are usually reproducible and consistent, because the software is doing the wrong operations. Hardware artifacts are usually more random due to transistors not switching states, their results are a lot more spastic and not as consistent.
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tobes1993

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#10 tobes1993
Member since 2011 • 227 Posts
Thanks for the input guys. The place i bought it from allows returns for any reason for 14 days after purchase, tomorrow is the 13th day so i'm just gonna send it back and get a different one.