Anyone else have issues with Green Man Gaming?

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BSC14

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#1  Edited By BSC14
Member since 2002 • 4187 Posts

They won't take my debit or paypal....anyone else have issues?

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#2  Edited By ForsakenWicked
Member since 2008 • 3745 Posts

@BSC14: I once had a similar issue and the only way to buy from them was through PayPal.

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#3 BSC14
Member since 2002 • 4187 Posts

@ForsakenWicked said:

@BSC14: I once had a similar issue and the only way to buy from them was through PayPal.

Tried that as well but it's tied to my debit card. :(

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R4gn4r0k

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#4  Edited By R4gn4r0k
Member since 2004 • 46444 Posts

What is the issue exactly ?

You could always try and contact their support team, if the problem keeps happening, they are very helpful. Only had a problem with paying with Paypal on their site 2 times and I got in contact with their support, was helped every time.

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#5 BSC14
Member since 2002 • 4187 Posts

@R4gn4r0k said:

What is the issue exactly ?

You could always try and contact their support team, if the problem keeps happening, they are very helpful. Only had a problem with paying with Paypal on their site 2 times and I got in contact with their support, was helped every time.

"Oops, we cannot compute!

Can you please check your card details and enter them again? Thanks"

I did send in a tickett but have not heard back yet.

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R4gn4r0k

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#6 R4gn4r0k
Member since 2004 • 46444 Posts

@BSC14: Never had that before, so can't help you I'm afraid.

You can contact their support directly at: helpdesk@greenmangaming.com

Though I believe that if you send a ticket in on their site it will be the same as sending an e-mail. They should get back to you within 24 hours :)

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#7  Edited By BSC14
Member since 2002 • 4187 Posts

@R4gn4r0k said:

@BSC14: Never had that before, so can't help you I'm afraid.

You can contact their support directly at: helpdesk@greenmangaming.com

Though I believe that if you send a ticket in on their site it will be the same as sending an e-mail. They should get back to you within 24 hours :)

Well thanks anyway. I'll just have to wait and see what they say. It doesn't matter if I'm in the US does it? I believe this is a EU site if I'm not mistaking.

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#8  Edited By R4gn4r0k
Member since 2004 • 46444 Posts

@BSC14 said:

Well thanks anyway. I'll just have to wait and see what they say. It doesn't matter if I'm in the US does it? I believe this is a EU site if I'm not mistaking.

Yeah, they are based in the UK, but it doesn't matter.

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adamosmaki

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#9 adamosmaki
Member since 2007 • 10718 Posts

Not really and i only use debit cards as well. You might not have enough on the debit ?

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#10 BSC14
Member since 2002 • 4187 Posts

@adamosmaki said:

Not really and i only use debit cards as well. You might not have enough on the debit ?

No there is plenty of $$ in there for a game. :)

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#11 kozzy1234
Member since 2005 • 35966 Posts

Never had an issue with them in the past.

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#12  Edited By mastershake575
Member since 2007 • 8574 Posts

That's strange. I paid with debit Sunday night and it worked fine

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#13 BSC14
Member since 2002 • 4187 Posts

I just called my bank and confirmed it's not on their side....I don't know.

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#14 Tokeism
Member since 2006 • 2365 Posts

I've had this issue before too, error on gmg's side, all you can do is wait till the problem is fixed

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#15  Edited By deactivated-6127ced9bcba0
Member since 2006 • 31700 Posts

I also had a problem with trying to pay for something on their site once. I think it was during a pretty hot sale or something. It was a problem with their website and they ended up fixing it and giving me the game for the price the sale advertised it at, even though it was a day after.

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#16 BSC14
Member since 2002 • 4187 Posts

They fixed it. Thanks guys

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killatwill15

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#17 killatwill15
Member since 2013 • 855 Posts

is green man gaming trust worthy?

when I visited the site it looked gobbled together in an afternoon,

and struck me as shady

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#18 ForsakenWicked
Member since 2008 • 3745 Posts

@killatwill15 said:

is green man gaming trust worthy?

when I visited the site it looked gobbled together in an afternoon,

and struck me as shady

Yes, its a legit site. I bought several games from them.

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#19 Cwagmire21
Member since 2007 • 5896 Posts

@BSC14 said:

They fixed it. Thanks guys

GMG or your bank?

I only ask as I've never been able to buy from GMG as my credit/debit cards get rejected by "my bank." But when I call my bank, they say it isn't their issue, but GMG's.

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#20 BSC14
Member since 2002 • 4187 Posts

@Cwagmire21 said:

@BSC14 said:

They fixed it. Thanks guys

GMG or your bank?

I only ask as I've never been able to buy from GMG as my credit/debit cards get rejected by "my bank." But when I call my bank, they say it isn't their issue, but GMG's.

gmg